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Affordable Housing Maintenance Technician (REF8430C) - job 2 of 2

Company Description

Multifamily Property Management

Job Description

The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes, buildings, and grounds, and performs highly diversified duties to include but not limited to: repairing flooring, drywall, and appliances; troubleshooting and repairing plumbing, electrical, safety and security systems (lighting, locks, smoke/CO2 alarms, etc.), and HVAC systems; painting (interior and exterior); and cleaning (sweeping, mopping, garden/yard upkeep, etc.). The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols, and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

Pay: $22 - $24 / Hour

DUTIES AND RESPONSIBILITIES

RESPONSIBILITIES

1.Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations

2.General Maintenance Overview

  • Adhere to the assigned maintenance program to ensure the most economical, proper and safe condition of the property
  • Follow the preventative maintenance program as outlined in the Maintenance Manual.
  • Ensure grounds, curbs, and property aesthetics are in compliance with the FPI Curb Appeal Policies.
  • Assist with required periodic inspections as outlined in the Safety and Maintenance Manuals or as specified by Client or Lender.

3.On-call/After Hours Response

  • Serve as on-call maintenance providing evening, weekends and holiday emergency services, as outlined in the Employee Handbook and Maintenance Manual

4.Unit Turnover

  • Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
  • Coordinate and/or assist in painting vacant apartments.
  • Change out appliances-install and remove as necessary.
  • Ensure timely completion of all unit turnovers according to FPI guidelines or based on the established scope of work for the property location.

5. General Maintenance Equipment and Systems

  • Repair and maintain any equipment owned by the apartment community including proper storage in a secure Location Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations
  • Properly secure all parts, supplies, and property equipment
  • Maintain, within the budgetary limits, an inventory of parts to make necessary repairs
  • Wear required uniform, if provided, and name badge during work hours. Refer to FPI Dress Code policy
  • Provide own small hand tools necessary to perform routine maintenance (when applicable)

6. Inspections

 

  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.

7. Other

  • Consistently and fairly enforce community rules and regulations Standard Operating Procedures
  • Comply with all Fair Housing Laws
  • Promote a professional image by adhering to FPI Management's Dress Code Policy
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.

 

Qualifications

Minimum Requirements:

  • Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.
  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.
  • High School diploma or equivalency certificate required; technical school and/or CAMT certification, preferred.
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be able to wear a respirator, and have the ability to be medically fit for duty and cleared to wear a respirator, and comply with FPI's facial hair policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Basic computer skills (email, internet, etc.).
  • May be required to provide and maintain own tools.

Skills Required:

  • Rehab/Renovation
  • Pool Maintenance
  • Plumbing Repair
  • Painting (Int & Ext)
  • Landscape/Grounds
  • HVAC Maintenance
  • Electrical Repair
  • Drywall Installation/Repair
  • Carpentry
  • Boiler Systems
  • Appliance Repair
  • Complete Apt Turns
  • Google Drive
  • Google Mail (GMail)
  • Internet Use
  • Basic Computer
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$47840 / YEARLY (est.)
min
max
$45760K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Affordable Housing Maintenance Technician (REF8430C), FPI Management, Inc.

Join FPI Management as an Affordable Housing Maintenance Technician in Everett, WA! In this role, you will be the go-to person for all things maintenance. From repairing drywall and flooring to tackling plumbing and electrical issues, you will ensure that apartment homes and grounds are in top-notch condition. Imagine the satisfaction of fixing HVAC systems and making freshly turned-over units ready for new residents! You’ll be working not just on repairs but also on maintaining a beautiful environment around the properties—sweeping, mopping, and even tending to the gardens. FPI Management emphasizes safety and client satisfaction, so it's essential to follow our company policies and safety protocols while building good rapport with residents and clients alike. The role offers competitive pay ranging from $22 to $24 per hour, and you’ll take on responsibilities like on-call emergency responses, conducting inspections, and adhering to preventative maintenance programs. We're looking for someone with at least a year of experience in a maintenance role, ideally in residential property management, along with a valid driver’s license and strong communication skills. If you enjoy working independently, value collaboration, and want to be a crucial part of a reputable management team, this position could be a perfect fit. At FPI, we believe in fostering an inclusive atmosphere where you can grow and thrive. Come see how you can make a difference with us!

Frequently Asked Questions (FAQs) for Affordable Housing Maintenance Technician (REF8430C) Role at FPI Management, Inc.
What are the main responsibilities of an Affordable Housing Maintenance Technician at FPI Management?

As an Affordable Housing Maintenance Technician at FPI Management, your main responsibilities will include maintaining the apartment buildings, performing repairs on various systems (plumbing, electrical, HVAC), and ensuring the overall aesthetics of the property are up to standards. You will also handle on-call maintenance requests, unit turnover inspections, and upkeep the grounds and common areas.

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What qualifications are necessary for the Affordable Housing Maintenance Technician position at FPI Management?

To qualify for the Affordable Housing Maintenance Technician role at FPI Management, candidates should have a minimum of one year of relevant experience in property maintenance, preferably in residential settings. A high school diploma or equivalent and basic computer skills are essential. Additional certifications or technical training can be a plus, enhancing your candidacy.

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How does FPI Management support the career growth of Affordable Housing Maintenance Technicians?

FPI Management is committed to employee development by offering comprehensive training programs, opportunities for advancement within the company, and access to ongoing education resources. By joining our team as an Affordable Housing Maintenance Technician, you’ll connect with a network of professionals focused on growth and excellence.

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What type of tools will an Affordable Housing Maintenance Technician need to provide?

As an Affordable Housing Maintenance Technician with FPI Management, you will be required to provide your own small hand tools necessary for routine maintenance tasks. However, the company will typically supply larger equipment and materials needed for significant repairs and maintenance work.

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What is the work environment like for Affordable Housing Maintenance Technicians at FPI Management?

The work environment for Affordable Housing Maintenance Technicians at FPI Management is dynamic and supportive. You will often be working independently but will also collaborate with a friendly team and engage with residents. FPI fosters a positive workplace where safety, communication, and client satisfaction are paramount.

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Common Interview Questions for Affordable Housing Maintenance Technician (REF8430C)
What experience do you have that makes you a good fit for the Affordable Housing Maintenance Technician position?

In responding to this question, highlight your previous maintenance roles, specifically any experience related to residential properties. Share specific examples where you've successfully handled repairs like plumbing, electrical, or HVAC systems, emphasizing your hands-on skills and problem-solving abilities.

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How do you prioritize maintenance requests when multiple issues arise?

You can effectively answer this by explaining your organizational skills, stating that you prioritize tasks based on urgency and impact on residents' comfort and safety. Mention how you assess issues and communicate timelines effectively to residents to manage expectations.

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Can you describe a time you solved a difficult maintenance issue?

Use this opportunity to discuss a specific situation where you encountered a challenging repair or maintenance task. Explain your thought process, the actions you took, and the outcome. This showcases your critical thinking and practical skills.

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What safety protocols do you follow while performing maintenance tasks?

In your explanation, mention the importance of adhering to company policies regarding safety gear, using proper tools, and following procedures for hazardous situations. Sharing a personal commitment to safety reflects your professionalism and understanding of the role.

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How would you handle a resident complaint about maintenance problems?

Discuss your customer service skills and how you would approach the complaint with empathy. Explain that you would listen to their concerns carefully, assure them that you're addressing the issue, and keep them informed throughout the repair process.

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What do you think is the role of preventative maintenance in property management?

Talk about how preventative maintenance is crucial for prolonging the life of equipment and systems, maintaining property value, and enhancing resident satisfaction. You can mention your strategies for identifying potential issues before they become significant problems.

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How do you ensure compliance with housing regulations during maintenance inspections?

Discuss your familiarity with housing regulations and inspection criteria. Explain how you stay updated on compliance requirements and document your inspections adequately to ensure everything meets standards.

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Describe your experience with emergency maintenance situations.

Recount a specific instance where you responded to an emergency maintenance issue, detailing your actions and the resolution process. Emphasize your quick-thinking abilities and commitment to resident safety.

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What areas of maintenance do you feel most confident in?

Here, provide insights into your strongest skills, whether in plumbing, electrical, HVAC, or general repair. Giving specific examples helps reinforce your strengths and shows how you can contribute to the FPI Management team.

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Why do you want to work as an Affordable Housing Maintenance Technician for FPI Management?

Reflect on FPI Management's reputation in the industry and your passion for maintaining quality housing. Express how your skills align with the company's values and your desire to grow within an organization dedicated to client satisfaction and professional development.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
March 20, 2025

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