Job details

Leasing Consultant (REF7243B)

Company Description

Multifamily Property Management

Job Description

The Leasing Consultant is the community's sales representative and is responsible for interacting with residents (potential and existing) on behalf of FPI to assist with viewing/touring the property, providing accurate information about each apartment home, properly process rental applications, secure lease agreements from qualified persons, and assist with lease renewals as required. The Leasing Consultant is responsible for conducting all job duties in accordance with Fair Housing Laws and Company policy, and supports the overall objective of meeting the expectations of the Client, based on the respective financial operating budget and management agreement.

Pay: $22 - $24 / Hour

DUTIES AND RESPONSIBILITIES

1.Client Relations

Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations

2.Communication

Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI

3.Leasing/Occupancy

Maintain occupancy levels as established by owner/budget expectations
Exhibit professional leasing techniques
Assist with the completion of the monthly Market Surveys and analysis
Assist with advertising and marketing strategies for the apartment community as needed
Exhibit closing ratios in regards phone and walk-in traffic per FPI policy
Assist with ensuring that all online marketing sources are updated (e.g., Craigslist) daily
Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
Assist with resident retention programs
Ensure the safety, comfort and privacy of all property residents
Ensure move-in orientation is completed consistently with new residents

4.Reporting and Document Management

Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
Responsible for the daily integrity and confidentiality of resident files.
Ensure that documents and reporting systems are maintained, updated, and organized.
May assist in periodic reporting requirements as requested

5. Risk Management

Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
React calmly and professionally in emergency, emotional and/or stressful situations.

6. Facility Maintenance

Assist residents with reporting of maintenance needs.
Document facility and maintenance needs and ensure timely completion. c. Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
Follow up on maintenance requests to promote resident communication and satisfaction.

7. Other

Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
Comply with all Fair Housing Laws and FPI policies and procedures.
Promote a professional image by adhering to FPI Management's Dress Code Policy.
Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
Perform any and all functions as directed by the supervisor, including special project assistance.

Average salary estimate

$47840 / YEARLY (est.)

min

max

$45760K

$49920K

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What You Should Know About Leasing Consultant (REF7243B), FPI Management, Inc.

As a Leasing Consultant at FPI, you'll be the face of our vibrant community in Santa Cruz, CA, where your unique skills and charisma will shine! This role goes beyond just showing apartments; it's about forming genuine connections with potential and current residents. You'll help them navigate the leasing process, providing insightful information about our variety of apartment homes. Your keen eye will ensure that all rental applications are processed smoothly while also securing lease agreements from qualified applicants. Above all, you'll maintain a positive atmosphere and uphold our commitment to Fair Housing Laws and company policies. We believe in fostering effective communication with everyone—from residents and applicants to vendors and guests—ensuring that everyone feels welcome and valued in our community. With a focus on maintaining occupancy levels, you’ll also contribute to exciting marketing strategies and projects that keep our apartments front and center in the market. Join us to help maintain not just a building but a thriving home for our residents, earning between $22 to $24 per hour while growing your career in multifamily property management!

Frequently Asked Questions (FAQs) for Leasing Consultant (REF7243B) Role at FPI Management, Inc.

What are the key responsibilities of a Leasing Consultant at FPI?

As a Leasing Consultant at FPI, your main responsibilities include engaging with potential and current residents, conducting tours, processing rental applications, and securing lease agreements. You'll be pivotal in client relations and maintaining effective communication across various stakeholders. Ensuring compliance with Fair Housing Laws and company policies, along with maintaining organized resident files, are crucial parts of your role.