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ABOUT FREED

Doctors are overworked, burnt out, and are quitting in masses.

At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier.

Our first product is an AI scribe that automates medical documentation. In 1 year we:

With the backing of the best VC in the world, we are rapidly expanding our product offering. Patient facing assistant, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians and millions of patients.

We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who take care of our health.

Expect intense, clinician-focused, and interesting co-workers who want to win.

ABOUT THE ROLE

As Freed’s first brand marketing manager, you have the unique opportunity to build a dynamic and innovative brand from scratch. Freed’s mission is to make clinicians happier by building the the most clinician-focused company in the world. Your role as our brand leader is to ensure that clinicians truly love Freed. The brand strategy you define and bring to life will be a key differentiator for Freed as you grow awareness of our company, drive excitement for and engagement with our offerings, and build credibility and trust with clinicians.

Freed’s leadership team believes deeply in the power of brand and is committed to building a beloved brand with plans to invest in an internal brand studio. This role will report directly into the VP of Marketing who is a member of the executive team.


HOW YOU’LL MAKE AN IMPACT

  • Define the brand strategy that will bring Freed’s mission to life

  • Identify and refine Freed’s tone of voice and brand identity in partnership with Freed’s in-house brand studio

  • Shape Freed’s storytelling muscle, working with leadership to crystallize “the why” and “so what” behind the company, the mission and the products

  • Build and deploy innovative brand campaigns & strategies that generate brand love and drive impactful growth for the company

  • Promote brand consistency across external and internal channels

  • Lead strategy and execution for website and key channels including social & influencer

  • Find unexpected ways to spark joy for clinicians

  • Determine how to measure the impact of brand efforts


WHAT YOU'LL BRING

  • 4-8 years of experience in brand marketing at a startup, ideally with a consumer or PLG go-to-market

  • Experience defining and refining brand strategy

  • A penchant for creativity: you have wild ideas and you’re not afraid to think outside of the box

  • A belief that world-class brands are rooted in a deep understanding of the user

  • A builder mindset with a bias to execution. You’re self motivated, high-energy and have a strong appetite to learn.

  • Comfort with numbers and data to demonstrate the impact of brand efforts

  • World-class communication skills. You’re a great writer, and you get other people excited about the ideas you have.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Brand Marketing Manager, FREED

As the Brand Marketing Manager at Freed, you will be at the forefront of a groundbreaking mission to revolutionize the clinician experience. Freed is dedicated to alleviating the stress and burnout faced by doctors by leveraging cutting-edge AI technology to streamline their workflows, and your role will be pivotal in communicating this vision to the world. With 4-8 years of experience in brand marketing, especially within startups, you’ll have the unique opportunity to craft and implement a compelling brand strategy that resonates with our clinician audience. You'll collaborate closely with an in-house team to refine Freed’s voice and brand identity, ensuring it authentically reflects our mission. If you're passionate about storytelling, innovative marketing campaigns, and building an emotional connection with healthcare professionals, this role is perfect for you. From developing impactful growth strategies to promoting brand consistency across channels, you will play a crucial role in fostering brand love and trust with those at the heart of healthcare. Expect to join a team of enthusiastic go-getters who are not just focused on results but also on sparking joy and positive change in the lives of clinicians. If you thrive in a fast-paced environment and have the creativity to explore beyond conventional marketing boundaries, Freed is the place for you. Come and be a part of a team that's making a real difference!

Frequently Asked Questions (FAQs) for Brand Marketing Manager Role at FREED
What does a Brand Marketing Manager do at Freed?

The Brand Marketing Manager at Freed plays a crucial role in shaping and communicating the company's brand strategy. This involves crafting engaging marketing campaigns, refining Freed’s voice and identity, and working collaboratively with leadership to ensure brand consistency. The ultimate goal is to cultivate a brand that clinicians trust and love.

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What qualifications are needed to be a Brand Marketing Manager at Freed?

To be a Brand Marketing Manager at Freed, candidates should have 4-8 years of brand marketing experience, preferably in a startup environment. A knack for creativity, strong communication skills, and an understanding of metrics for measuring brand impact are also essential.

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What is the impact of the Brand Marketing Manager's work at Freed?

The Brand Marketing Manager's work directly influences Freed's growth and market presence. By defining and executing innovative campaigns, they enhance brand awareness, build credibility with clinicians, and foster emotional connections that drive engagement and loyalty to Freed's offerings.

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What kind of environment can a Brand Marketing Manager expect at Freed?

At Freed, a Brand Marketing Manager will find a fast-paced, vibrant environment filled with passionate individuals who are committed to making a positive impact in healthcare. The culture is collaborative and encourages creativity, ensuring that every team member has a voice in shaping the brand's journey.

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How does Freed measure brand success?

Freed evaluates brand success through various metrics, including clinician engagement levels, brand awareness surveys, and the performance of brand campaigns. The Brand Marketing Manager will have a hands-on role in analyzing this data to refine strategy and maximize impact.

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What support does Freed provide to its Brand Marketing Manager?

Freed's leadership is deeply committed to building a strong brand presence. The Brand Marketing Manager will have support from an in-house brand studio, enabling them to collaborate on creative initiatives and receive backing to execute impactful marketing campaigns.

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What is unique about Freed’s approach to branding?

Freed stands out due to its clinician-centric focus. The brand marketing strategies emphasize understanding the unique needs of healthcare professionals, ensuring that all marketing efforts resonate deeply with this audience and reflect Freed's mission of enhancing clinician wellbeing.

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Common Interview Questions for Brand Marketing Manager
How would you define a successful brand strategy for Freed?

A successful brand strategy for Freed would align closely with the mission of making clinicians happier. It should focus on understanding user needs, creating emotional connections, and deploying innovative campaigns that resonate with the healthcare community.

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What creative marketing campaigns have you developed in your previous roles?

I have developed integrated campaigns that combined digital media, influencer partnerships, and engagement events designed to target specific audiences. For example, a campaign aimed at healthcare professionals utilizing a mix of storytelling and testimonials effectively showcased the benefits of our products.

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Can you describe a time you refined a brand’s voice?

In a previous role, I led an initiative to redefine our brand’s tone. By conducting surveys and focus groups, we learned how our audience perceived us. We then adjusted our communications to ensure they sounded more approachable yet professional, which increased engagement rates significantly.

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How do you measure the effectiveness of a brand campaign?

I typically measure campaign effectiveness through KPIs such as engagement metrics, conversion rates, and brand awareness surveys. Analyzing these allows me to understand which elements resonated with our audience and where we could improve.

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What challenges have you faced in brand marketing and how did you overcome them?

One challenge was ensuring brand consistency across various channels. I overcame this by developing clear brand guidelines and conducting regular audits of our messaging and visuals to ensure alignment, which helped unify our marketing efforts.

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How do you stay informed about trends in brand marketing?

I stay informed by subscribing to industry publications, attending webinars, and engaging with thought leaders on platforms like LinkedIn. Continuous learning is crucial in this field to adapt strategies based on the latest trends and consumer behaviors.

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What is your approach to crisis communication in brand management?

In crisis communication, I prioritize transparency and promptness. I ensure accurate information is shared and our message aligns with our values, reaffirming our commitment to our customers. This approach helps maintain trust even during challenging times.

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How would you engage healthcare professionals effectively?

Engaging healthcare professionals requires a tailored approach. I would utilize targeted content, relevant industry insights, and real-life success stories to demonstrate how Freed's offerings make a difference in their day-to-day lives, fostering a deeper connection.

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Can you provide an example of how you built brand loyalty?

In my last role, I initiated a loyalty program that rewarded clients for their continued support. By offering exclusive insights, early access to new products, and personalized communication, we significantly increased brand loyalty and repeat business.

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What will you bring to Freed as a Brand Marketing Manager?

I will bring a unique blend of creativity, strategic thinking, and a deep understanding of our audience. My builder mindset and prior experience in startups give me the agility to adapt quickly and generate impactful marketing initiatives that resonate with clinicians.

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Bring the joy back to medicine

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Full-time, on-site
DATE POSTED
November 28, 2024

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