Junior Product Owner - Hybrid

The Ideal CandidateThe Junior Product Owner for the Retail & Information Technology Services (RITS) team collaborates closely with stakeholders to gather product requirements, define acceptance criteria, and maintain a prioritized backlog. Success in this role relies on leveraging functional knowledge of Retail ERP systems and a commitment to continuous learning to maximize product value for stakeholders. With a strong customer-focused mindset, the Junior Product Owner ensures that business needs align with appropriate solutions, while proactively seeking opportunities for self-development to enhance their impact on the RITS team and the business.How You Will Make An Impact• Coordinate with businesses to prioritize defects and enhancements, communicating their value with RITS system managers and other teams.• Track and communicate the product’s overall vision, roadmap objectives, and goals to both functional and technical team members.• Advocate for using existing product features to address business needs and maximize value.• Create and validate acceptance criteria with the team, ensuring sign-off when work is complete.• Coordinate the technical design of new features and software with Application Development and related systems.• Partner with other IT areas (e.g., PMO, Infrastructure, Helpdesk) and external vendors for product-related efforts.• Gather feedback and functional requirements through interviews, surveys, and observations.• Conduct use-case analyses to identify process optimization opportunities.• Draft and assess process flows, logical data models, and entity relationship diagrams as necessary.• Facilitate User Acceptance Testing (UAT) with relevant stakeholders (e.g., users, QA, RITS).• Provide functional support to development teams and other areas to address day-to-day needs.• Act as a liaison between business users and RITS development teams, developing SME-level knowledge of the Retail ERP.• Apply new skills and best practices from Product Owners and external training to enhance efficiency in RITS team deliverables.• Facilitate and oversee the consolidation of the RITS team’s work input streams in alignment with IT Governance.• Collaborate with RITS team leadership to incorporate Agile principles as appropriate.• Maintain relationships with ERP vendors to stay updated on the product roadmap and keep the RITS team and users informed of system capabilities.• Lead regular stakeholder meetings to update users and the RITS team on ongoing efforts and system-related issues.• Perform other duties in support of RITS initiatives as needed.Experience And Skills You'll Need To Have• 3+ years functional experience in product domain (Retail ERP) is required.• Proven track record of making data-driven, fact-based decisions.• Ability to gather and parse the opinions of multiple stakeholders.• A true passion for retail technology and IT as a service.• Ability to resolve conflicts independently and as part of a team.• Ability to learn and maintain knowledge of assigned products.• Drive to learn Agile principles & help incorporate where appropriate in conjunction with development team leadership.• Prior experience documenting requirements and/or use cases using collaboration tools such as Jira, Confluence, and Lucid Charts.