Mobilisation and Operations Manager - 12 Month FTC (Can be based in London or Hinxton)

Genomics England partners with the NHS to provide whole genome sequencing diagnostics. We also equip researchers to find the causes of disease and develop new treatments – with patients and participants at the heart of it all.

Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research.

We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.

We are seeking 3 x Mobilisation and Operation Managers based on a 12-month fixed term contract, that will play a key part in the delivery of our Newborns Programme research study across several NHS Trusts across England. 

As a Mobilisation and Operations Manager, you will support the recruitment of site selection and set-up, readiness, monitoring and study coordination whilst establishing new relationships with the NHS Trusts and collaborating with the Newborns Programme Team and other key stakeholders, helping to implement our mobilisation plan and support ongoing recruitment efforts for the research study.   

Everyday responsibilities include: 

With support from the Mobilisation and Performance Leads, the role holder will be responsible for:  

• Collaborating with key roles in the Genomics Medicine Service Alliances to identify and set up NHS Trust sites for the study and ensure smooth handover processes. 
• Supporting implementation of amendments, research and development (R&D) submissions, and study documentation planning, particularly by involving input from recruitment sites. 
• Establishing relationships with key stakeholders such as midwives, nurses, clinicians, research teams, and other clinical research staff to gain their support and ensure their expertise informs the research study. 
• Serving as a primary point of contact for staff at local sites, maintaining contact databases, issuing regular communications, and coordinating meetings. 
• Managing readiness frameworks and reporting on individual site setup, providing direct support to ensure timely initiation and recruitment according to targets. 
• Supporting local implementation of various workstreams, including staff education and training, site initiation packs, consent procedures, sample taking and tracking, ordering of supplies and logistics, processing quotes and invoices, performance monitoring, and issue resolution, as well as results and follow-on care pathways. 
• Assisting the in-house ethics teams in progressing contracts, local capacity and capability, and other required agreements with chosen sites and partners, ensuring all necessary approvals are obtained. 
• Attending regular meetings with sites to review study delivery in the local context, identify constraints, and propose changes to operational delivery, standard operating procedures (SOPs) or use of study materials as needed. 
• Knowing and understanding the meaning behind Genomics England’s virtues and leadership behaviours and embody them in all aspects of your role.  

Skills and Experience for Success: 

The ideal candidate will have strong presentation and group facilitation skills, particularly in working with external stakeholders. They will demonstrate effective stakeholder management, clear and confident communication, keen attention to detail, and strong problem-solving abilities.  

A collaborative mindset and comfort working as part of a larger team are essential. 

Preferred skills include prior experience working within health research or clinical trials, particularly in an NHS setting. 

Please note that travel will be required to NHS Trusts within England up to twice a month as part of this role. 

While industry qualifications are a plus, we are equally interested in hands-on real life experience.

Salary from: £46,000

Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: 

• Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
• Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
• Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme.
• Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required).
• Recognition & Rewards: Employee recognition programme and referral scheme.
• Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.

Equal opportunities and our commitment to a diverse and inclusive workplace 

Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. 

Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.  

Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour is contrary to our virtues, undermines our mission and core values and diminishes the dignity, respect and integrity of all parties.  Our People policies outline our commitment to inclusivity. 

We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. 

Blended working model

Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendance e.g., lab teams, reception team. 

Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum. Our office locations are: Canary Wharf, Cambridge and Leeds.

Onboarding background checks

As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check.  We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare.