Training & Facilitation Lead - Mexico City - Hybrid

As a Training & Facilitation Lead at Gigamon, your primary responsibilities include facilitating targeted training sessions for global employees, assessing training needs, creating engaging training materials in collaboration with instructional designers, and measuring the effectiveness of training programs. You will also manage training calendars and utilize communication channels like Slack and Confluence to engage employees.

To qualify for the Training & Facilitation Lead position at Gigamon, candidates should possess at least 4 years of experience in professional development facilitation. A facilitation or training certification, along with specialized training certifications such as DISC or MBTI, is preferred. Strong knowledge of learning and development methodologies and proficiency in MS Office are also essential.

At Gigamon, the Training & Facilitation Lead measures training effectiveness by evaluating participants' engagement and feedback post-session, conducting skills gap analyses, and making recommendations for training improvements based on assessments. Continuous feedback loops help in enhancing the training initiatives.

The Training & Facilitation Lead position at Gigamon offers a hybrid working arrangement, allowing for a blend of in-office and remote work. This flexibility enables you to reach global audiences while staying connected with the team in Mexico City.

Gigamon's company culture is founded on collaboration and innovation. As a Training & Facilitation Lead, you will be part of a supportive environment that encourages professional growth, values diversity, and emphasizes continuous learning, all while having fun and making impactful contributions.

Discuss the various training methodologies you've used, emphasizing your experience with specific models like ADDIE, and how you've implemented them in your previous roles. This shows your grasp on effective training strategies.

You should explain your process for assessing training needs, including conducting surveys, interviews, and utilizing data analytics to identify skill gaps within the organization.

Share a specific example that highlights your planning, execution, and the positive impact on employees, illustrating your ability to design and implement effective training solutions.

Talk about the tools you're proficient in, such as Learning Management Systems (LMS), video conferencing platforms, and collaborative software that enhance the learning experience for a diverse audience.

Discuss your strategies for regularly updating training materials, incorporating feedback, and using real-life scenarios to make the content relatable and engaging for participants.

Provide an example showcasing your problem-solving skills. Highlight how you adapted your approach, managed participant engagement, and achieved learning outcomes despite challenges.

Explain your methods for gathering feedback, monitoring training outcomes, and adjusting content based on participant performance to ensure continuous improvement.

Share your experience with creating or collaborating on e-learning modules, focusing on how you ensured accessibility, interactivity, and alignment with learning objectives.

Mention techniques you use to motivate disengaged employees, such as creating a safe environment, showing the relevance of the training, and incorporating interactive elements to spark interest.

Discuss your commitment to inclusivity by adapting materials for different learning styles, encouraging participation from all employees, and creating a culture of respect and acceptance in training.