791 - Microsoft teams engineer

As a Microsoft Teams Engineer at GoFasti, your primary responsibilities will include configuring and troubleshooting SIP receivers within Microsoft Teams, managing telephony and voice services for high availability and performance, and integrating SIP trunks and direct routing. You'll also collaborate with IT teams to deploy VoIP solutions and monitor call quality to resolve connectivity issues effectively.

To qualify for the Microsoft Teams Engineer position at GoFasti, candidates must have at least 3 years of experience with Microsoft Teams voice solutions and SIP configurations. Strong knowledge of SIP protocols, VoIP technologies, and hands-on experience with configuring SIP trunks and PBX systems are essential. Familiarity with Microsoft 365 and Teams Phone Systems will be a plus, along with excellent troubleshooting skills related to voice and network connectivity.

GoFasti offers a competitive salary range of $2,500 to $3,000 per month for the Microsoft Teams Engineer position, depending on your seniority and expertise. You'll start with a 1-month trial period, and based on your performance, there is potential for a long-term contract as an independent contractor in this remote role.

To apply for the Microsoft Teams Engineer position at GoFasti, your application will first be reviewed by our team. If your resume meets the requirements, we will contact you to set up a screening interview. Following that, if everything goes smoothly, we'll build and present your profile to our client for their review, leading to potential interviews and onboarding.

While the essential skills required for the Microsoft Teams Engineer role include strong knowledge of VoIP and SIP technologies, candidates with Microsoft certifications, such as Microsoft Teams Voice Engineer Associate, will have an edge. Experience with third-party SIP providers and a robust understanding of networking protocols related to voice communication can also enhance your application.

When asked about configuring SIP receivers in Microsoft Teams, start by outlining the steps involved, such as accessing the Teams admin center, setting up the direct routing, and ensuring the correct SIP trunk settings are applied. Mention troubleshooting tips, like monitoring connection issues and ensuring correct network configurations.

Highlight your experience with Microsoft 365, emphasizing your familiarity with the Teams Phone System. Discuss specific projects or scenarios where you implemented or managed Teams telephony, showcasing your ability to integrate and optimize voice services within the application.

Share a specific instance where you identified and fixed a significant call quality issue. Explain your troubleshooting process, the tools you used to diagnose the problem, and how your solution improved communication for users, demonstrating your analytical and problem-solving skills.

Discuss your commitment to continuous learning. Mention resources like online courses, webinars, and industry forums. Highlight any recent certifications or training you've completed related to Microsoft Teams or VoIP technologies, showcasing your dedication to staying at the forefront of the field.

Talk about proactive monitoring, regular performance assessments, and implementing redundancy measures to ensure high availability. Explain how you use analytics tools to track performance metrics and adjust configurations to enhance service reliability.

Detail your hands-on experience with direct routing in Microsoft Teams. Describe how you've set up and managed SIP trunks, ensuring efficient call routing and quality. Mention any challenges faced during configuration and how you resolved them.

Outline the integration steps you would take, emphasizing the importance of compatibility checks and configuration validation. Mention your experience troubleshooting common integration issues and ensuring seamless connectivity.

List a couple of common issues, such as call drops or connection failures, and describe the steps you took to troubleshoot and resolve these issues. This could include reviewing network settings, user configuration, or working with other IT teams to implement solutions.

Emphasize the importance of effective communication in collaborating with IT teams and relaying technical information to non-technical users. Explain how strong communication skills enhance project outcomes, particularly in remote settings where misunderstandings can arise.

Discuss specific security practices you've employed, such as authentication protocols for voice setups or how you monitored systems for vulnerabilities. Illustrating a proactive approach towards security can give interviewers confidence in your ability to protect their communication systems.