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Career Coach - Parkersburg

Company Description

At Goodwill Industries of the Summit, we assist people with disabilities and other vocational disadvantages to achieve full participation and integration into society through the power of work.  Be a part of the Goodwill family where we train and lives change!

We envision persons with barriers to employment being able to choose rewarding employment, achieve financial security, and build careers and lives for themselves and their families, thus enriching our communities. We are currently growing and are looking for experienced individuals to support us in this endeavor.

Job Description

Do you have a passion for helping others?   Are you looking for a satisfying career that will allow you help individuals with employment barriers be able to actively participate in their communities and achieve dignity through the power of work?  If so, then Goodwill wants you!   Goodwill Industries of Kanawha Valley is currently seeking a dedicated, self-motivated, and dynamic professional to join our Parkersburg Mission Services team as a full-time Career Coach. 

The Career Coach provides full program management of career coaching programming, including coordinating activities for training students and other Goodwill clients and/or referrals.  May also provide case management for individuals receiving placement services.  Duties and responsibilities include, but are not limited to, the following:

  • Engage in the development of community employment situations for clients.
  • Ensure that the clients’ job and manager’s expectations are clear and understood by the client.
  • Perform the client’s actual job duties as necessary while providing direct training to the client on the job.
  • Teach job responsibility, job retention skills, and appropriate social skills for relationships with co-workers and supervisors.
  • Observe clients’ work areas for safety hazards and trains on safety precautions.
  • Transfer job activities to the client in a systematic manner and at a pace appropriate to the client in order for the client to reach independent job functioning.
  • Provide intermittent, short-term training and retraining as needed.
  • Function as a liaison between employers and clients and maintains ongoing communication with the Employment Specialist and other team members as appropriate.
  • Work as a team member to define and meet the clients’ needs and goals.
  • Provide client and employer follow-up.
  • Make or arrange job and work site modifications where necessary.
  • Maintain case notes to document services provided.
  • Attend staff meetings as requested in order to provide client progress reports.
  • Act as a professional advocate for persons with disabilities.
  • Assure compliance with applicable laws, rules, and regulations.
  • Keep accurate and detailed case notes in Goodwill Tracking Software.
  • Work with referring WV Division of Rehabilitations Counselors to ensure appropriate services are met.
  • Provides on-site visits to extended supported employment clients and provides training as needed.
  • Maintains availability to work the days and hours required by client's job, including evenings and weekends.
  • Educates employers and the community as to the mission of Goodwill Industries.
  • Other duties as assigned.

Qualifications

  • High school diploma or GED equivalent required.   Preference given to individuals with a Bachelor’s Degree in Human Services or related field.  
  • Two or more years of related experience and/or training required, or equivalent combination of education and experience.
  •  Knowledge of Microsoft Office programs required, as well as ability to learn client tracking system. 
  • Valid driver’s license and safe driving history required.  
  • Must have reliable transportation. 
  • Must be available to work the days and hours required by client's job, including evenings and weekends, as needed.

Additional Information

  • Beginning rate of pay is $16.00 per hour.
  • Goodwill Industries of the Summit offers benefits including retirement, group health, dental, and vision insurance, life insurance, and paid time off.  
  • All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$33280 / YEARLY (est.)
min
max
$33280K
$33280K

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What You Should Know About Career Coach - Parkersburg, Goodwill Industries of the Summit

Are you ready to make a difference in people’s lives as a Career Coach with Goodwill Industries of the Summit in Parkersburg? This is not just a job; it’s a chance to transform the futures of individuals facing employment barriers. You’ll be the dedicated mentor who helps clients achieve independence and self-sufficiency through meaningful work. Your role will involve managing career coaching programs, coordinating training activities for clients, and offering case management services. Each day will be filled with engaging opportunities to foster community employment, teaching essential job responsibilities and retention skills, and ensuring safety in the workplace. As a Career Coach, you’ll actively communicate with employers, maintain detailed case notes using Goodwill’s tracking systems, and advocate passionately for individuals with disabilities. Your experience, ideally with a bachelor’s degree in Human Services or a related field, combined with your knack for problem-solving and strong communication skills, will make you the perfect fit for our team. We're looking for someone fun, lively, and who is willing to work flexible hours, including evenings and weekends, all while keeping the satisfaction of seeing others thrive as your ultimate reward. If you love training, mentoring, and making positive impacts, don’t miss out on this chance to be part of the Goodwill family in Parkersburg!

Frequently Asked Questions (FAQs) for Career Coach - Parkersburg Role at Goodwill Industries of the Summit
What are the main responsibilities of a Career Coach at Goodwill Industries of the Summit?

As a Career Coach at Goodwill Industries of the Summit, your primary responsibilities will include managing career coaching programs, developing community employment opportunities for clients, providing direct job training, and ensuring that clients understand job expectations. Additionally, you will act as a liaison between employers and clients and will need to maintain accurate case notes to document services provided.

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What qualifications are required to become a Career Coach with Goodwill Industries of the Summit?

To be a Career Coach with Goodwill Industries of the Summit, a high school diploma or GED is required, though a preference is given to candidates with a Bachelor’s Degree in Human Services or a related field. You should also have at least two years of related experience and a valid driver’s license with reliable transportation.

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Can you describe the role of a Career Coach in supporting individuals with disabilities at Goodwill Industries of the Summit?

Career Coaches at Goodwill Industries of the Summit play a pivotal role in supporting individuals with disabilities by providing training that fosters job retention skills and enhancing social interactions. You will work closely with clients to empower them, ensuring they can achieve their career goals and participate fully in their communities.

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What type of training will a Career Coach provide at Goodwill Industries of the Summit?

In the position of Career Coach, you’ll be responsible for providing both immediate and ongoing job training to clients, which may include teaching specific job responsibilities, safety training in the workplace, and aiding in the skills needed to maintain good relationships with coworkers and supervisors.

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What benefits can a Career Coach expect when working at Goodwill Industries of the Summit?

Career Coaches at Goodwill Industries of the Summit can look forward to a competitive pay rate starting at $16.00 per hour, along with benefits such as retirement plans, group health, dental and vision insurance, life insurance, and paid time off, enhancing both your professional and personal life.

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Common Interview Questions for Career Coach - Parkersburg
What motivated you to apply for the Career Coach position at Goodwill Industries of the Summit?

In answering this question, focus on your passion for helping others and how Goodwill's mission aligns with your values. Share specific examples of how you’ve contributed to community development or assisted individuals facing barriers in past roles.

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How do you approach developing job training programs for clients?

When discussing your approach, emphasize the importance of customizing programs based on individual client needs, setting clear goals, and monitoring progress to ensure effective learning and job retention.

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Can you share an experience where you helped a client overcome a significant obstacle?

Provide a concise and impactful anecdote that highlights your problem-solving skills and your commitment to advocacy, elaborating on the strategies you employed to support the client through their challenges.

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How do you ensure ongoing communication with employers regarding client performance?

Highlight your proactive communication strategies, including regular check-ins and providing feedback from both the clients and employers, which fosters strong working relationships and enhances job retention.

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What strategies do you use to teach job responsibility and retention skills?

Discuss interactive methods like role-playing scenarios, on-the-job training, and real-life examples to make training relatable and impactful, showing your understanding of different learning styles.

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How do you handle conflict that arises in the workplace involving your clients?

In your response, convey your skills in conflict resolution, emphasizing mediation techniques, understanding all involved perspectives, and taking a collaborative approach to find a resolution.

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What software programs are essential for the Career Coach role?

Mention your proficiency with Microsoft Office and your ability to quickly learn any client tracking systems used by Goodwill Industries of the Summit, highlighting your adaptability to new technologies.

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Describe how you keep detailed case notes and why they are important.

Explain the significance of maintaining detailed case notes for tracking progress and documenting the services provided to clients, ensuring compliance with regulations and enhancing communication among team members.

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How do you advocate for individuals with disabilities in the workplace?

Share your commitment to promoting understanding and inclusivity, focusing on strategies you employ to educate employers and community members about the capabilities and potential of individuals with disabilities.

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What do you see as the biggest challenges facing individuals who are seeking employment today?

Discuss current employment trends and barriers, showcasing your awareness of societal changes and your readiness to address these challenges through innovative coaching techniques.

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DEPARTMENTS
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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 29, 2024

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