Systems Development Engineer, Operations Suite Infrastructure, Public Sector

Minimum qualifications:

• Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience.
  
• 5 years of experience with systems automation, and with systems design and implementation.
  
• 5 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting), and with reliability of technical infrastructure.
  
• US Government Top Secret/Sensitive Compartmentalized Information security clearance with polygraph.

Preferred qualifications:

• 5 years of experience working with vendors or customers.
• Knowledge of Active Directory to include managing MSFT Endpoint Configuration Manager and Hyper-V deployments.
• Ability to analyze situations or problems at the system level or from a broader perspective.
• Excellent partner management, attention to detail, and verbal and written communication skills.
• Excellent troubleshooting skills.
  

About the job:

Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don’t just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it’s hard to control what you can’t measure – so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.

Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter.

As a Systems Development Engineer, you will be part of a team of engineers who provide direct support to United States Government customers. You will maintain and control access to the networks, and troubleshoot technical problems with a mix of networking, system administration, and documentation. You will help drive the success of Google Cloud by ensuring a reliable Operations Center, while advocating for customers’ and Operator needs.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities:

• Participate in on-call activities, manage the systems within the domain, and work with the primary responders to help fix system issues.
  
• Troubleshoot technical issues, evaluate technical data, and develop recommendations for systems and services within the domain, respond to tickets/bugs within team-defined service-level objectives (SLOs), and contribute to systems and services in related domains through bug reports and consultation.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Manage the environment to include Active Directory resources and accounts, Endpoint Configuration and patching/updates, and ensure health of deployments.
• Work with customers on defining distributed systems requirements, testing procedures, and proposing solutions.