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Operations Associate, Lakewood, #335

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.


Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.



Responsibilities: 

-Pick and pack items for dispatch to customers

-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies

-Manage inventory and re-shelving of canceled orders

-Clean and organize sales floor and overall facility

-Manage waste and spoilage through strict compliance with FIFO practice

-Contact customer for substituted or out-of-stock items

-Handle, scan and move product in a safe and well-organized manner

-Stand, push, pull, squat, bend, reach and walk during shifts

-Use carts, pallet jacks, dollies and other equipment to move product

-Handle products that may contain tobacco, nicotine, and/or alcohol

-Work in freezer locations periodically throughout shifts

-Capability to walk several flights of steps periodically throughout the day

-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards

-Ensure accuracy of all food and beverage packaged for delivery

-Follow health, safety and sanitation guidelines for all products

-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements

-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation

-Prepare, package and stage/handoff orders



Qualifications:

-High School Diploma or GED Equivalent

-Experience working in a restaurant or retail environment (preferred, not required)

-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)

-General working knowledge of basic web-based software applications (e.g. Google G-Suite)

-Stand and walk for the duration of an assigned shift

-Lift up to 49 pounds

-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays


#LI-DNP


Pay
  • Gopuff pays employees based on market pricing and pay may vary depending on  your location. Compensation for U.S. locations is based on a cost of labor index for  that geographic area.
  • Denver, CO Pay Rate: USD $18.81
  • The salary range above reflects what we’d reasonably expect to pay candidates. A  candidate’s starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be  modified in the future. For additional information on this role’s compensation  package, please reach out to the designated recruiter for this role. 


Incentives:
  • $500 90 day referral bonus


At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.


And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.


Like what you’re hearing? Then join us on Team Blue.


Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

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Average salary estimate

$19750 / YEARLY (est.)
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$19500K
$20000K

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What You Should Know About Operations Associate, Lakewood, #335, Gopuff

Gopuff is excited to invite individuals to join our dynamic team as Operations Associates in Lakewood, CO. This position is all about diving into the operations side of things and making sure our customers get their essentials delivered right to their doors. As an Operations Associate, you’ll be working closely with our Site Leader and play a crucial role in the success of our operations team. Your day-to-day will include picking and packing items for delivery, managing inventory by receiving and unpacking product pallets from vendors, and ensuring everything matches with our purchase orders. You’ll also handle our space by keeping it clean and organized, managing waste responsibly, and occasionally preparing food or beverages, all while following safety and health guidelines. We seek enthusiastic individuals who enjoy staying active and are ready to take on various challenges, from working in freezer locations to safely moving products with equipment. Whether you're lifting boxes or managing online inventory, this role is perfect for someone keen on ensuring we provide our customers with a seamless shopping experience. If you have a high school diploma and some experience in a retail or restaurant environment, we'd love to hear from you! At Gopuff, every day is an opportunity to grow and make a real impact. So, if the idea of being part of a vibrant team that reshapes retail sounds exciting to you, come join us at Gopuff, where we deliver convenience and joy straight to our customers.

Frequently Asked Questions (FAQs) for Operations Associate, Lakewood, #335 Role at Gopuff
What are the responsibilities of an Operations Associate at Gopuff?

As an Operations Associate at Gopuff, your primary responsibilities will include picking and packing orders for delivery, receiving and managing inventory, ensuring the accuracy of received products, and maintaining a clean and organized workspace. You'll also handle inventory discrepancies and prepare quality food and beverages for our customers.

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What qualifications do I need to apply for the Operations Associate position at Gopuff?

To apply for the Operations Associate role at Gopuff, you should have a high school diploma or GED equivalent. While experience in a retail or restaurant setting is preferred, it's not mandatory. A willingness to work flexible hours and a positive attitude towards teamwork are essential.

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What kind of work environment can I expect as an Operations Associate at Gopuff?

Working as an Operations Associate at Gopuff means you'll be part of a fast-paced and energetic environment. You'll be actively involved in keeping things moving, whether it's picking items, managing food preparation, or collaborating with your teammates to meet customer demands!

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How does Gopuff ensure safety and compliance for Operations Associates?

Gopuff emphasizes safety and compliance by training Operations Associates to follow health, safety, and sanitation guidelines strictly. You'll be equipped with the knowledge to handle products responsibly and maintain a clean work area, ensuring safety for yourself and your colleagues.

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Is there room for growth for Operations Associates at Gopuff?

Absolutely! Gopuff values its employees and offers various opportunities for growth and advancement within the company. As an Operations Associate, you can develop valuable skills and experience that can lead to promotions or new roles in operations or management.

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Common Interview Questions for Operations Associate, Lakewood, #335
What motivated you to apply for the Operations Associate position at Gopuff?

When answering this question, highlight your interest in the fast-paced retail environment, enthusiasm for customer service, and how Gopuff's mission aligns with your values. Express your eagerness to contribute to a team dedicated to efficient operations and customer satisfaction.

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How do you prioritize tasks during busy shifts?

Discuss your approach to task prioritization, such as assessing which orders need immediate attention and how you balance multiple responsibilities. Mention any tools or strategies you use to stay organized and ensure timely deliveries.

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Can you share an experience where you had to solve a problem quickly?

Provide a concise example from your past experiences, emphasizing the situation, your thought process, and the positive outcome. Show how your quick thinking benefited your team or customers.

Join Rise to see the full answer
How do you ensure accuracy when handling inventory?

Talk about your methods for double-checking the products received, utilizing scanning technology, and following FIFO practices to prevent errors. Stress the importance of inventory accuracy for customer satisfaction.

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How do you handle stressful situations in a fast-paced environment?

Share your strategies for remaining calm under pressure, such as staying focused on the tasks at hand, taking deep breaths, or breaking larger tasks into smaller, manageable steps. Highlight how these tips help you maintain productivity.

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What do you find most rewarding about working in operations?

Discuss your passion for logistics and operations, mentioning how seeing a successful delivery or a neatly organized workspace gives you a sense of accomplishment. Link this to Gopuff’s emphasis on efficiency and customer satisfaction.

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How would you handle a situation where there are inventory discrepancies?

Explain your approach to investigating discrepancies, such as cross-referencing orders and invoices, communicating with team members, and implementing solutions to prevent future issues. Highlight the importance of accuracy.

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Describe a time when you had to work as part of a team to achieve a goal.

Provide a specific example where teamwork led to achieving a goal, detailing your contribution. Showcase your communication skills and how collaboration can lead to superior outcomes.

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What steps do you take to maintain safety in the workplace?

Discuss your commitment to following safety protocols and best practices. Mention any prior training you’ve had and why promoting a safe work environment is essential not only for productivity but for everyone's well-being.

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Why do you believe customer service is crucial in the role of Operations Associate?

Emphasize the direct connection between operations efficiency and customer satisfaction. Explain how your role impacts the customer experience and the significance of a seamless shopping journey.

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Gopuff is a consumer goods and food delivery company headquartered in Philadelphia. As of October 2021, we operate in more than 650 US cities through approximately 500 microfulfillment centers nationwide.

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BENEFITS & PERKS
Vision Insurance
Dental Insurance
Performance Bonus
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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