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Business Analyst (Information/Security Team) - JT

Gorilla Logic provides nearshore Agile teams to Fortune 500 and SMB companies, bringing unparalleled expertise in the delivery of full-stack web, mobile, and enterprise applications. Our highly collaborative Agile Gorillas are uniquely qualified to implement complex software initiatives. With offices in the United States, Costa Rica, Colombia and Mexico, Gorilla Logic helps clients gain competitive advantages to achieve results faster.


Business Analyst (Information/Security Team)


Gorilla Logic is looking for a Business Analyst to support our client's Information/Security team. This team is focused on governance, risk, and compliance within the mortgage area of our company, which involves collecting and handling client data.


Responsibilities


*Collaborate with cross-functional teams and stakeholders to gather and analyze detailed requirements, ensuring alignment on product needs and goals

*Work closely with the Product Owner to develop and refine user stories and conditions of acceptance that are accurate, testable, and add measurable value for users

*Support product backlog management by helping prioritize tasks, identifying areas where AI/BI tools can streamline backlog grooming, and ensuring a steady flow of ready-to-develop items

*Participate actively in Agile ceremonies, including stand-ups, sprint planning, backlog refinement, and retrospectives, removing blockers and contributing insights that ensure the team remains aligned and focused

*Partner with UX/UI teams to design user-centric solutions that integrate analytics insights and improve decision-making for the best user experience

*Collaborate with the Product Storyteller to identify opportunities for user feedback, using data insights to uncover trends and inform product direction

*Provide data-informed support for troubleshooting issues, using AI-driven insights to resolve challenges efficiently and enhance user satisfaction

*Assist with competitive research by using AI tools to streamline data collection and analysis, keeping the product up-to-date with market trends

*Act as a collaborative resource for Technical Support Specialists to deliver high-touch resolutions that align with user needs and expectations

*Offer support to the Product Owner and Product Managers, assisting with various tasks to drive project success and ensure high-quality outcomes

*Explore and implement creative strategies to boost customer engagement, such as gamification elements, enhanced onboarding experiences, and other user-centered features that add value and improve product adoption

*Performs other duties as requested by management


Technical Requirements


*Proven experience as a Business Analyst or in a similar role.

*Strong ability to communicate and understand the technical mindset of engineers.

*Proficient in gathering, documenting, and mapping out processes.

*Excellent skills for process and procedure development.

*Bachelor's degree in a relevant field or equivalent experience, with proven experience and knowledge of Agile principles and processes

*3+ years of experience in a technical or consulting role, ideally in a collaborative, Agile environment focused on iterative product development

*Hands-on experience with AI and BI tools (such as PowerBI) for data analysis and simple visualizations that drive data-informed decision-making

*Experience with SQL, APIs, and Ionic/Angular frameworks is strongly desired, with the ability to leverage these skills to support technical requirements and development processes

*Strong analytical skills with the ability to translate business needs into actionable product requirements that drive user value

*Demonstrated ability to manage and prioritize stakeholder requests, feedback, and conflicting requirements, ensuring alignment with product goals and strategic priorities

*Proficiency with documentation tools and standards, including experience using Confluence, Azure DevOps, or similar platforms to document user stories, requirements, and track project progress

*Strong written and verbal communication skills, with an ability to collaborate effectively and convey complex ideas clearly across cross-functional teams

*Familiarity with product analytics and data-driven decision-making, with a proactive approach to integrating user feedback into product development

*Effective prioritization and project management skills, capable of managing multiple initiatives in a fast-paced, Agile environment focused on continuous improvement


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What You Should Know About Business Analyst (Information/Security Team) - JT, Gorilla Logic

At Gorilla Logic, we are on the lookout for a brilliant Business Analyst to join our Information/Security Team. This role is crucial as you'll be supporting our clients in handling governance, risk, and compliance matters within the mortgage sector. Your expertise will allow you to work collaboratively with diverse teams to gather and analyze requirements, ensuring we deliver top-notch product features that align perfectly with user needs. You'll partner closely with our Product Owner to craft user stories that are not just actionable but truly add value to our end users. Your input will be vital in managing the product backlog efficiently, identifying how AI and BI tools can streamline our processes, and ensuring we maintain a steady flow of ready-to-develop items. As a Business Analyst, you'll also engage deeply in Agile ceremonies, ensuring that obstacles are cleared for your team to focus on delivering excellence. Your analytical skills will shine as you support UX/UI teams in designing user-centric solutions that enhance decision-making through actionable insights. We want someone with a rich background in analysis, keen technical communication abilities, and a passion for data-driven decision-making to thrive in our innovative environment. At Gorilla Logic, you'll play a pivotal role in supporting the product ownership process and contributing to a team dedicated to delivering high-quality outcomes while boosting customer engagement through creative strategies. Come and be a part of a collaborative team that is redefining software solutions in the modern world!

Frequently Asked Questions (FAQs) for Business Analyst (Information/Security Team) - JT Role at Gorilla Logic
What responsibilities does a Business Analyst at Gorilla Logic have?

The Business Analyst at Gorilla Logic is tasked with collaborating with various teams to gather and analyze requirements, ensuring alignment with product goals. Key responsibilities include refining user stories, managing the product backlog, and actively participating in Agile ceremonies to identify and remove blockers, thus keeping the team focused and efficient.

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What qualifications are needed for the Business Analyst position at Gorilla Logic?

To qualify for the Business Analyst role at Gorilla Logic, candidates should possess a Bachelor's degree or equivalent experience, along with a proven track record as a Business Analyst or in a similar role. A strong understanding of Agile principles, along with 3+ years of experience in a technical or consulting capacity, preferably within an Agile environment, is also essential.

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How does the Business Analyst Role at Gorilla Logic support the Information/Security Team?

In the Business Analyst position at Gorilla Logic, you will support the Information/Security Team by focusing on governance, risk, and compliance within mortgage services. Your role will involve analyzing client data and developing user-centric solutions designed to integrate analytical insights and improve decision-making processes.

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What tools and technologies should a Business Analyst at Gorilla Logic be familiar with?

Candidates applying for the Business Analyst role at Gorilla Logic should be proficient in using AI and BI tools such as PowerBI for data visualization. Familiarity with SQL, APIs, and frameworks like Ionic/Angular can significantly enhance one's ability to manage technical requirements effectively.

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What is the career growth potential for a Business Analyst at Gorilla Logic?

At Gorilla Logic, the position of Business Analyst offers significant career growth potential, particularly for those interested in gaining deeper insight into user needs and business processes. The role allows for the development of both technical and analytical skills, paving the way for advancement into senior analytical positions or product management roles.

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Common Interview Questions for Business Analyst (Information/Security Team) - JT
Can you explain the role of a Business Analyst in an Agile environment?

In an Agile environment, a Business Analyst serves as a bridge between stakeholders and developers. It’s crucial to effectively gather and document requirements, prioritize the product backlog, and ensure that user stories add real value to the final product. Demonstrating your understanding of Agile methodologies and how to facilitate communication among teams can greatly strengthen your interview.

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How do you ensure effective communication between technical and non-technical teams?

To effectively communicate between technical and non-technical teams, a Business Analyst must translate complex concepts into understandable terms. Highlight your experience in creating documentation and use cases that cater to diverse audiences. Being proactive in facilitating discussions and ensuring that everyone’s voice is heard is equally important.

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Describe your experience with backlog management in Agile projects.

Your answer should underscore your hands-on experience with managing backlogs, emphasizing tools and methods you used to prioritize tasks. Discuss how you collaborated with Product Owners to ensure that the team remains focused on delivering high-value items and how you adapted in response to changing requirements and stakeholder feedback.

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What techniques do you use for gathering requirements from stakeholders?

To gather requirements effectively, techniques such as interviews, workshops, and surveys are commonly employed. Discuss specific strategies you've used to engage stakeholders and how you ensured that their needs and expectations were accurately captured and communicated to the development teams.

Join Rise to see the full answer
How do you handle conflicting stakeholder requirements?

When faced with conflicting stakeholder requirements, it’s key to prioritize based on the project's goals. Share your approach to negotiating and finding common ground, which may involve facilitating discussions to clarify priorities and aligning them with strategic objectives.

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What role does data analysis play in your work as a Business Analyst?

Data analysis plays a central role by enabling a Business Analyst to make informed decisions based on factual insights. Discuss your experience with data analysis tools, how you’ve used data to identify trends, make recommendations, and support product improvements in previous roles.

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Can you give an example of how you applied user feedback to enhance a product?

Share a specific project where user feedback significantly impacted the product's direction. Discuss how you collected this feedback, the changes implemented, and how it ultimately added value, reinforcing the importance of user-centric development.

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What strategies do you use to enhance customer engagement?

To enhance customer engagement, I employ strategies such as using gamification elements, improving user onboarding experiences, and integrating user feedback into product development. Share examples that illustrate how these strategies were effective in previous roles.

Join Rise to see the full answer
How do you approach competitive research in your analysis work?

When conducting competitive research, it’s vital to leverage various tools to collect and analyze data about market trends. Discuss your methods for staying informed about industry developments and how this research informs product direction and competitive positioning.

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What are the most important skills for a Business Analyst in the tech industry?

Important skills for a Business Analyst in tech include strong analytical abilities, excellent written and verbal communication skills, and proficiency in Agile methodologies. Additionally, being adept at using data analysis tools, handling stakeholder management, and understanding technical systems can greatly enhance your effectiveness in the role.

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We strive to hire the best software engineers to solve the most complex of web, mobile, and enterprise software problems for our clients.

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Full-time, remote
DATE POSTED
January 10, 2025

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