Business Development Representative

Sales @ Gradient Labs

At Gradient Labs, we’re on a mission to make exceptional customer service the norm.

Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, all while giving them the visibility and control they need to trust the outcomes.

We're a collaborative, ambitious team of 20 people with most of our team based in London but we're building out our NYC hub as well.

If you’re excited about working directly with the CEO and co-founder and the challenge of building a groundbreaking sales engine for a technically sophisticated and powerful B2B AI product, we’d love to hear from you.

🌟 As a Business Development Representative, you will...

• Build our pipeline: Drive outbound lead generation through strategic prospecting, cold calling, and social selling to keep our sales funnel flowing

• Hunt for opportunities: Research and identify high-value prospects, craft compelling outreach sequences, and book qualified meetings for Account Executives

• Master the art of first contact: Use your communication skills to break through to hard-to-reach prospects and spark conversations that matter

• Collaborate across time zones: Work seamlessly with our UK-based CEO and sales team, ensuring smooth handovers and aligned targeting

🌟 We're looking for someone who has...

• Outbound sales experience: Ideally someone that’s already gained experience in outbound sales, lead generation, or business development (B2B SaaS and/or greenfield products experience is a plus)

• Hunter mentality: Thrives on the challenge of reaching new prospects and opening doors that others can't

• Communication excellence: Writes compelling emails, holds engaging phone conversations, and isn't afraid to pick up the phone

• Tech-savvy: Comfortable with CRM systems like HubSpot or Attio and other prospecting tools, and quickly learns new sales technologies

• Resilient and results-driven: Handles rejection well, stays motivated, and consistently hits activity targets

• Collaborative: Works effectively across teams and time zones in a remote-first environment

Why join Gradient Labs?

This is your chance to help build the sales engine from the ground up at a cutting-edge AI company. You'll work directly with our founding team, figure out what works together and grow with us as we scale.

You'll be part of a passionate, ambitious team working across London and NYC, with the opportunity to make a direct impact on our growth while developing expertise in one of the fastest-growing tech sectors.

❓ Questions

What is the salary?

The final compensation will depend on the relevant skills and experience of the candidate, but we aim to pay within the top 10% of comparable roles at similar stage startups plus equity.