Job details

Senior Solutions Engineer, Growth (Remote, New England)

Grafana Labs is a leading open source visualization tool provider focusing on innovation in observability and monitoring. They seek a Senior Solutions Engineer to support global growth by engaging customers, providing technical expertise, and driving product adoption. This role collaborates closely with sales teams to shape solutions that meet customer needs while acting as a bridge to engineering and product teams.

Skills

Technical pre-sales expertise with open source or metrics/monitoring technologies
Strong communication skills for remote collaboration and customer interaction
Problem-solving skills with a creative and technical mindset
Ability to work on complex assignments with sound judgment, collaboration, and leadership

Responsibilities

Partner with Sales team to communicate Grafana's value proposition and strategy to customers
Manage technical customer engagements and assist in closing complex opportunities
Deliver product and technical presentations to potential and existing customers
Gather and communicate customer feedback and competitive insights to internal teams
Lead product-related conversations identifying customer needs and solutions
Contribute to documentation, blogs, videos, knowledge bases, and enablement materials

Education

No explicit educational qualification mentioned but relevant experience required

Benefits

Equity and bonus compensation
Comprehensive benefits as listed on career page
Inclusive, equal opportunity, and diverse work environment

To read the complete job description, please click on the ‘Apply’ button

Solutions Engineer Pre-sales Open Source Monitoring Metrics Technical Presentations Customer Engagement Grafana Remote New England

Grafana Labs Glassdoor Company Review

4.3

Grafana Labs DE&I Review

4.2

CEO of Grafana Labs

Raj Dutt

Approve of CEO

Average salary estimate

$217500 / YEARLY (est.)

min

max

$198000K

$237000K

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