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Lease up Leasing Professional - Alta Piney Creek

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.JOB DESCRIPTION SUMMARYThis position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTIONEssential Responsibilities:• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.• Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.• Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.• Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).Required Licenses or Certifications:• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions• Incumbents must have valid driver’s license to operate a golf cart on property.#LI-HT1The hourly range for this role is $20 - $22.Additional Compensation:• Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.Robust Benefits Offered*:• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).• 401(k) with Company Match up to 6% of pay after 6 months of service.• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).• Employee Assistance Program.• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.• Charitable giving program and benefits.• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.CLOSING DATEJanuary 11, 2025
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$41600K
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What You Should Know About Lease up Leasing Professional - Alta Piney Creek, Greystar

Are you passionate about creating vibrant communities? Greystar is on the lookout for a Lease up Leasing Professional at Alta Piney Creek in Aurora, CO, who thrives in a dynamic environment! In this role, you'll coordinate marketing, leasing, and resident retention strategies, all designed to elevate occupancy rates and enhance revenue. As a Leasing Professional, your day will be filled with engaging with prospective residents, conducting tours of our beautiful community, and processing lease applications. You'll play a crucial role in ensuring every new resident has a smooth transition, by inspecting apartments and preparing move-in packages. Staying in tune with the market is key, so you'll also focus on crafting innovative marketing solutions that attract new residents. Your attention to detail will help maintain our show units to the highest standards, ensuring excellent first impressions. Plus, by following up with residents after they move in, you'll continuously foster relationships that matter. The ideal candidate will hold the necessary local licenses, have a valid driver’s license, and possess a keen understanding of property management software, such as OneSite or Yardi. In this full-time position, enjoy competitive pay and a robust benefits package, making Greystar not just a job, but a place to build your career while making a difference in the community. Ready to join a team where you can make a real impact?

Frequently Asked Questions (FAQs) for Lease up Leasing Professional - Alta Piney Creek Role at Greystar
What are the main responsibilities of a Lease up Leasing Professional at Greystar?

As a Lease up Leasing Professional at Greystar, your main responsibilities include coordinating leasing strategies to achieve occupancy and revenue goals. This involves greeting and qualifying prospects, conducting community tours, processing applications, and ensuring a smooth move-in experience for residents. You'll also develop marketing plans, maintain show quality of units, and manage resident relations to enhance satisfaction and retention.

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What qualifications are needed to become a Lease up Leasing Professional at Alta Piney Creek?

To qualify for the Lease up Leasing Professional position at Alta Piney Creek, candidates must possess all licenses and certifications required by state and local jurisdictions. A valid driver’s license is also necessary. Familiarity with property management software like OneSite or Yardi is preferred, along with strong communication and customer service skills.

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How does Greystar support professional development for Leasing Professionals?

Greystar is dedicated to the professional growth of its employees, including Lease up Leasing Professionals. This includes a comprehensive training program, ongoing education opportunities, and access to resources that promote career development. The company also offers a robust benefits package, including a 401(k) with matching, which further supports your financial future.

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What are the expected working hours for a Lease up Leasing Professional at Greystar?

Leasing Professionals at Greystar typically work full-time hours, including weekends and holidays, to accommodate prospective residents' schedules. Flexibility is key to ensure excellent customer service and support throughout the leasing process.

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What is the pay range for a Lease up Leasing Professional at Alta Piney Creek?

The hourly pay range for a Lease up Leasing Professional at Alta Piney Creek is between $20 and $22. In addition to the base salary, eligible employees may participate in performance-based bonus programs, enhancing their overall compensation.

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Common Interview Questions for Lease up Leasing Professional - Alta Piney Creek
Can you describe your experience with leasing and property management software?

When answering this question, highlight your familiarity with leasing and property management software like OneSite or Yardi. Discuss any specific instances where you used these tools to improve efficiency or track leasing activities.

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How do you handle difficult residents or unexpected issues during the leasing process?

Share specific strategies you've implemented to de-escalate situations and maintain a positive relationship with residents. Emphasize your communication skills and problem-solving abilities.

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What marketing strategies have you found to be most effective for attracting new residents?

Discuss various marketing approaches you've utilized, including social media campaigns, community events, or partnerships with local businesses. Convey how you measure the success of these strategies.

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How do you ensure that show units are always ready for prospective residents?

Answer by outlining your organizational skills and attention to detail. Provide examples of how you regularly inspect and coordinate with the maintenance team to ensure units are in pristine condition.

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What steps do you take to follow up with prospective residents?

Detail your approach to connecting with prospects post-tour, such as sending follow-up emails or calls to gauge interest. It's essential to demonstrate your dedication to building relationships.

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How would you create a positive move-in experience for new residents?

Explain the importance of personalized service in making residents feel welcome. Discuss the logistics you'll manage to ensure a smooth transition, like rental paperwork and apartment condition checks.

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Can you share an example of a successful leasing campaign you led?

Provide an anecdote detailing a specific campaign, the objectives, execution, and results. Highlight what you learned and how it could apply to future campaigns at Greystar.

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What methods do you use to keep up with local market trends?

Discuss ways you stay informed about the market, such as researching competitors, subscribing to relevant publications, or participating in local network groups. This showcases your proactive approach in achieving occupancy goals.

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How would you contribute to fostering a vibrant community within Alta Piney Creek?

Share your ideas for enhancing community engagement, such as organizing resident events or implementing a referral program. Mention the significance of creating a welcoming atmosphere.

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What does customer service mean to you as a Leasing Professional?

Elaborate on your definition of exceptional customer service and provide examples of how you would go above and beyond to meet residents' needs, reinforcing the commitment to service that Greystar represents.

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Greystar was founded in 1993 with just under 9,000 unites under management and has grown to be the Global Leader in Rental Housing by: - Providing industry-leading services for institutional owners and investors globally. - Establishing a las...

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December 13, 2024

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