As a Business Operations Lead at Harvey, your primary responsibilities will include driving strategic projects, optimizing operational processes, developing pricing and packaging strategies for our products, and providing insights to support decision-making. You'll work closely with stakeholders across the organization to ensure operational efficiency and effectiveness.

To excel as a Business Operations Lead at Harvey, candidates should have 6+ years of relevant experience, ideally in management consulting or high-growth startups. Experience with SaaS pricing and packaging is essential, along with strong communication and presentation skills. An MBA is preferred but not mandatory.

Harvey is committed to fostering a growth-oriented environment. As a Business Operations Lead, you’ll have access to mentorship from experienced executives, opportunities to lead high-impact projects, and the chance to collaborate with a world-class team. Early-stage talent can find exponential growth in responsibility and influence.

The compensation for the Business Operations Lead role at Harvey ranges from $200,000 to $260,000. This competitive package reflects our commitment to attracting top talent and is supplemented by a culture that values diversity and inclusivity.

At Harvey, we pride ourselves on a collaborative and innovative work culture. As a Business Operations Lead, you will be part of a diverse team that believes in constant learning and improvement. We encourage open dialogue and creativity, empowering our employees to contribute meaningfully to our mission.

When answering this question, focus on specific projects you've managed, the methodologies you employed, and the outcomes achieved. Highlight your ability to collaborate across teams and how you utilized analytic skills to drive decisions.

Discuss your methodology for researching market trends, competitor pricing, and customer feedback. Highlight how you incorporate data analysis to inform your recommendations, and share any relevant examples from previous roles.

Illustrate your organizational skills by explaining the frameworks or tools you use for prioritization. Mention how you balance urgent tasks with important long-term goals and consistently reassess priorities based on business needs.

Reference specific analytical tools and software you have used in the past, such as Excel, Tableau, or Google Analytics. Explain how you leverage data to identify inefficiencies and drive improvements in operational processes.

Demonstrate your conflict resolution skills by discussing a situation where a disagreement arose. Explain how you approached the discussion, listened to all perspectives, and worked collaboratively to reach a consensus.

Share a specific instance where you conducted market research or data analysis to uncover a potential growth area. Detail the steps you took to evaluate the opportunity and how you presented your findings to management.

Explain your involvement in creating or improving operational processes in your previous roles. Provide examples of challenges faced, solutions implemented, and the overall impact on efficiency or productivity.

Discuss the resources you utilize to keep abreast of industry trends, such as newsletters, professional networks, or relevant conferences. Highlight your proactive approach to continuous learning and knowledge sharing.

Choose a significant example where your analytical insights prompted a major decision or shift. Focus on the data that informed your conclusions, how you communicated this, and the results that followed.

Articulate the key skills that align well with the job requirements, such as analytical thinking, strategic planning, and excellent communication. Support each attribute with examples of how you have applied them in your previous work.