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Billing Analyst/Senior

The Billing Analyst/Senior will be responsible for managing and executing the billing process, including generating invoices, reviewing billing data, reconciling accounts, and preparing reports.

This role requires a detail-oriented professional with extensive experience in billing operations and financial reporting. The Billing Analyst/Senior will collaborate with various departments to ensure accurate and efficient billing practices.

This role will be working from home permanently and during U.S. business hours.

Duties and Responsibilities

  • Data Management and Reporting:
    • Maintain and update billing systems.
    • Prepare regular billing reports and financial statements.
    • Reconcile balance sheet related accounts, such as A/R and bad debt
  • Billing Operations:
    • Generate and review invoices to ensure accuracy and completeness.
    • Reconcile billing data with financial records to ensure consistency.
    • Manage the billing cycle from start to finish, ensuring timely and accurate invoicing.
    • Address and resolve billing discrepancies and disputes promptly.
  • Collections
    • Follow up with customers weekly to ensure invoices are processed timely.
  • Reconciliation and Audit:
    • Reconcile billing accounts and resolve any discrepancies.
    • Assist in audits related to billing and financial reporting.
  • Collaboration and Communication:
    • Work closely with the finance, rev ops, sales, and customer service teams to ensure accurate billing and resolve any issues.
    • Communicate effectively with clients to address billing inquiries and provide assistance.
  • Process Improvement:
    • Identify and implement improvements to billing processes to enhance efficiency and accuracy.
  • Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
  • Minimum of 5-7 years of experience in billing, finance, or a related field, with at least 2 years in a senior role.
  • Strong analytical skills with the ability to manage complex billing data.
  • Proficiency in billing software and financial systems (e.g., NetSuite, Salesforce).
  • Excellent attention to detail and problem-solving ability.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Advanced proficiency in Microsoft Excel and other MS Office applications.
  • Experience in a high-growth company is a plus.

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Billing Analyst/Senior, Hireframe

Are you a detailed-oriented financial wizard with a knack for billing operations? Join Hireframe as a Billing Analyst/Senior and step into a role where your expertise can truly shine! In this fully remote position, you'll take charge of managing and executing the billing process—everything from generating invoices to reconciling accounts and preparing insightful reports. Your keen analytical skills will be crucial as you maintain and update billing systems to ensure everything runs smoothly. Not only will you be generating and reviewing invoices, but you'll also be collaborating with teams across the company, including finance, sales, and customer service, to tackle any billing issues head-on. With a focus on process improvement, you'll have the opportunity to suggest enhancements that truly make a difference. To thrive in this role, you'll need a bachelor's degree in accounting, finance, or a related field, along with 5-7 years of experience in billing, finance, or a similar area, including at least 2 years in a senior role. You should be adept in billing software and possess a strong proficiency in Excel. If you're looking for a supportive environment that encourages professional development, Hireframe's robust benefits package, including flexible remote work and opportunities for skill-building, makes it the perfect place to advance your career.

Frequently Asked Questions (FAQs) for Billing Analyst/Senior Role at Hireframe
What are the responsibilities of the Billing Analyst/Senior at Hireframe?

As a Billing Analyst/Senior at Hireframe, you will manage the billing process from start to finish. This includes generating invoices, reconciling accounts, preparing financial reports, and ensuring that all billing data is accurate and complete. You'll work closely with various departments to address any discrepancies and enhance billing efficiency.

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What qualifications are required for the Billing Analyst/Senior role at Hireframe?

To qualify for the Billing Analyst/Senior position at Hireframe, you should have a bachelor's degree in accounting, finance, or business administration, along with 5-7 years of relevant experience. At least 2 of those years should be in a senior role. Proficiency in billing software and Microsoft Excel is also essential for success in this role.

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Is the Billing Analyst/Senior position at Hireframe a remote role?

Yes, the Billing Analyst/Senior position at Hireframe is fully remote, allowing you to work from the comfort of your home during U.S. business hours. This remote-first approach is part of our commitment to flexibility and work-life balance.

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What skills are essential for a Billing Analyst/Senior at Hireframe?

Essential skills for a Billing Analyst/Senior at Hireframe include strong analytical abilities, attention to detail, proficiency in billing software and Microsoft Excel, as well as excellent communication and interpersonal skills. The ability to manage multiple priorities and resolve discrepancies efficiently is also crucial.

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What benefits does Hireframe offer to its Billing Analyst/Senior employees?

At Hireframe, Billing Analyst/Senior employees enjoy a robust benefits package that includes permanent remote work flexibility, paid time off, health coverage, annual performance bonuses, dedicated coaching for skill-building, and numerous opportunities for professional growth.

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Common Interview Questions for Billing Analyst/Senior
How do you ensure accuracy in billing data?

To ensure accuracy in billing data, I implement systematic checks and reconciliation processes. I maintain thorough records and regularly cross-reference invoices with financial statements to catch discrepancies early. Attention to detail is vital, so I make it a priority to double-check all entries.

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Can you describe your experience with billing software?

I have extensive experience with various billing software, including NetSuite and Salesforce. In past roles, I've managed invoicing processes, analyzed billing reports, and trained team members in using these tools effectively. My proficiency allows me to leverage software functionalities to enhance efficiency.

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How do you handle billing discrepancies?

When handling billing discrepancies, I approach the situation with open communication. I investigate the issue methodically, gathering all relevant information from affected parties, and resolving it promptly. My goal is to maintain positive customer relationships while ensuring accurate billing.

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Describe a time you improved a billing process.

In my previous role, I noticed that our billing process had a delay due to manual data entry. I proposed an automated solution that reduced processing time by 30%. This not only expedited invoicing but also minimized errors, enhancing overall efficiency.

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What steps do you take to prepare for an audit?

To prepare for an audit, I ensure that all billing records are up-to-date and organized. I conduct a pre-audit review to identify and rectify any discrepancies. Collaboration with the finance team is essential, as we work together to gather necessary documentation and ensure compliance.

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How do you prioritize your tasks when managing multiple billing accounts?

I prioritize tasks based on deadlines and the complexity of accounts. Using project management tools helps me track progress and ensure timely follow-ups. I communicate with team members to delegate tasks when necessary, maintaining a steady workflow.

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What challenges have you faced in billing, and how did you overcome them?

I once faced a challenge with delayed payments from a large client. I addressed it by initiating proactive communication, offering support, and clarifying any billing concerns they had. This not only resolved the immediate issue but also strengthened our partnership.

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How do you stay updated on billing regulations and best practices?

To stay updated on billing regulations and best practices, I regularly attend financial seminars, webinars, and workshops. I also subscribe to industry publications and participate in online forums where professionals share insights and updates related to billing and finance.

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What role does teamwork play in the billing process?

Teamwork is crucial in the billing process as it involves collaboration across various departments. Effective communication ensures that everyone is on the same page, allows for quicker resolutions of disputes, and ultimately leads to a smooth billing cycle and enhanced customer satisfaction.

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Why do you want to work for Hireframe as a Billing Analyst/Senior?

I am drawn to Hireframe because of its commitment to employee development and a remote-first culture. The opportunity to work collaboratively with various teams while improving billing processes excites me. I believe my skills align well with Hireframe's goals, and I look forward to contributing to the team's success.

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Full-time, remote
DATE POSTED
January 14, 2025

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