Job details

Case Manager - Permanent Supportive Housing

OVERVIEW

The case manager will work in our congregate or scattered site supportive housing program(s) in Brooklyn for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security.

RESPONSIBILITIES

Conduct initial intakes and assessments and annual assessments as required.
Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required.
Provide case management, counseling sessions and support services as required.
Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance.
Escort tenants to appointments as needed.
Assist families and/or individuals with achieving goals of self-sufficiency and independent living.
Work with individual and/or the entire family to improve family functioning.
Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours.
Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members.
Maintain tenant case files that are organized and easy to navigate.
Ensure case files include AWARDS and supporting documentation for all family members as required.
Maintain housing goal of zero rental arrears for each family and/or individuals. • Provide emergency and crisis interventions.
Conduct monthly home visits as required for entire caseload.
Attend program meetings, agency-wide meetings, and staff training.
Perform program objectives in accordance with HousingPlus and government funder policies and procedures.
Other tasks as assigned.

Bachelor's in Human Services or related field
Minimum of 2 years’ experience working with families around the issues of homelessness, Mental Illness and/or Substance Use Disorder.
Ability to work onsite 5 days per week
English/Spanish speaking preferred, not required.
Experience working with veterans preferred, not required.
Ability to work as a team member.
Familiarity with Human Resource Administration (HRA) policy and procedures.
Excellent organizational, interpersonal communication, and writing skills.
Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite. Must possess the ability to format and work within spreadsheets and Word Documents. Experience using case management databases preferred.
Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs.
Some evening/weekend hours may be required.

Salary: $50,000

Medical, Dental, Vision, Commuter Benefits
Supplemental Insurance at your discretion
Access to discounted entertainment benefits

Average salary estimate

$50000 / YEARLY (est.)

min

max

$50000K

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What You Should Know About Case Manager - Permanent Supportive Housing, HousingPlus, Inc.

Are you passionate about making a difference in the lives of those experiencing homelessness? Join us as a Case Manager for Permanent Supportive Housing with our dedicated team in Brooklyn! In this crucial role, you will work closely with women and families who have faced the challenges of chronic homelessness, mental illness, or substance use disorders. Your daily tasks will include conducting assessments, developing Individual Service Plans, and providing supportive case management tailored to each client’s unique needs. You'll facilitate access to vital community resources and services, ensuring your clients are on a path to housing stability and self-sufficiency. The role involves maintaining detailed case notes and documentation in our AWARDS database and overseeing the progress of your caseload with compassion and professionalism. You'll also engage in both independent and collaborative work while conducting home visits and addressing emergency situations when they arise. With your background in human services and your commitment to improving family dynamics, you will play a pivotal role in nurturing the independence of your clients. If you're excited about the opportunity to empower families and individuals toward financial security and stable housing, we can’t wait to meet you. We offer competitive benefits, including medical, dental, and vision coverage, plus access to discounted entertainment benefits. Let’s make a real change together!

Frequently Asked Questions (FAQs) for Case Manager - Permanent Supportive Housing Role at HousingPlus, Inc.

What are the main responsibilities of a Case Manager at Permanent Supportive Housing?

As a Case Manager at Permanent Supportive Housing, your main responsibilities will include conducting initial intakes and assessments, developing tailored Individual Service Plans (ISP) for tenants, providing case management and counseling, and referring tenants to community resources. You’ll also maintain accurate case notes and ensure your clients achieve their goals of housing stability and self-sufficiency.