Trainee Sales Development Representative (SDR)
- Research and identify potential clients using tools such as LinkedIn, Crunchbase, Apollo, ZoomInfo, etc.
- Create and maintain a list/database of prospective clients based on target industries, buyer personas, and geographic locations.
- Use advanced internet research techniques to gather contact information, business insights, and trigger events for outreach.
- Initiate outbound communication via email, LinkedIn, and cold calls to introduce the company’s tech solutions.
- Craft personalized outreach messages tailored to each prospect based on their business needs and industry trends.
- Follow up consistently to nurture cold and warm leads and move them through the sales funnel.
- Conduct discovery calls to qualify leads based on budget, authority, need, and timeline (BANT).
- Clearly communicate the value proposition of our products/services in a professional and persuasive manner.
- Log all activities and maintain detailed records of interactions in the CRM system (e.g., HubSpot, Salesforce).
- Track response rates, call volumes, meeting set rates, and other KPIs daily.
- Keep data clean, up-to-date, and aligned with sales and marketing campaigns.
- Work closely with Sales Executives, Marketing, and the SDR Team Lead to align outreach strategies.
- Recent graduate in Business, Marketing, IT, Communications, or related field.
- 3-6 months of BPO experience in customer service, tech support, or outbound sales.
- Excellent verbal and written English communication skills.
- Strong online research, and information verification skills.
- Goal-oriented mindset with a strong desire to build a career in tech sales.
- Familiarity with LinkedIn Sales Navigator, CRM tools, or email outreach platforms is a plus.
- High level of self-motivation, discipline, and a willingness to learn.
Average salary estimate
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