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Senior Manager, Medicare Sales - Austin, TX

Become a part of our caring community and help us put health first
 

Are you passionate about the Medicare population, looking for a role in management with the ability to directly impact your own income potential? If so, we are looking for licensed, highly motivated and self-driven individuals to join our team. Our Senior Manager, Medicare Sales motivates and drives a team of Medicare Sales Field Agents who sell individual health plan products and educate beneficiaries on our services in a field setting. Our teams also sell Life, Annuity, Indemnity, Dental, Vision, Prescription plans, and more.

Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

This position will cover the Austin, TX market.

In this field position, you will; coach, mentor, educate, motivate, train, and discipline a team of sales individuals. The Senior Manager, Medicare Sales must have a solid understanding of the market they serve, how to resolve operational problems and provide creative solutions to increase sales while following CMS guidelines. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups. Other responsibilities include developing marketing budgets, looking for branding opportunities and guiding a large contingent of independent/contracted agents.

Humana Perks:    

Full time associates enjoy  

  • Base salary with a competitive commission structure and a monthly guarantee 
  • Medical, Dental, Vision and a variety of other supplemental insurances 
  • Paid time off (PTO) & Paid Holidays 
  • 401(k) retirement savings plan with a competitive match 
  • Tuition reimbursement and/or scholarships for qualifying dependent children
  • And much more!


Use your skills to make an impact
 

Required Qualifications

  • Active Health Insurance license
  • 6 or more years of experience working in the insurance industry
  • 2 or more years of sales leadership experience
  • Strong organizational, interpersonal, communication and presentation skills  
  • Prior experience working with laptop computers, cell phones and the ability to navigate mobile apps. This also includes knowledge of Microsoft Word, Excel, Outlook, and Power Point
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences 
  • This role is part of Humana's Driver safety program and requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits 
  • Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
  • Must reside in or be willing to relocate to the Vancouver / Portland area

Preferred Qualifications

  • College degree or work level equivalent
  • Prior experience working in Medicare and the health solutions industry
  • Engaged with the community through service, organizations, activities and volunteerism 
  • Project management background or certification a plus
  • Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance 

Additional Information

  • Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
  • Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format

As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive a text message inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions via text message and given the opportunity to respond to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$84,700 - $115,600 per year


 

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About Us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Average salary estimate

$100150 / YEARLY (est.)
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$84700K
$115600K

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What You Should Know About Senior Manager, Medicare Sales - Austin, TX, Humana

Are you ready to take your career to the next level? Humana is looking for a dynamic and experienced Senior Manager, Medicare Sales in Austin, TX. In this role, you will lead a talented team of Medicare Sales Field Agents, empowering them to provide top-notch health plan products and educate beneficiaries about our valuable services. If you are passionate about enhancing the lives of the Medicare population and want to create a positive impact while also enjoying a lucrative income potential, then this opportunity might be perfect for you! At Humana, you’ll get to coach, motivate, and mentor your team while developing marketing budgets and discovering branding opportunities that contribute to overall sales goals. With a commitment to community engagement, your role will involve establishing strong relationships with internal and external business partners and community members. We pride ourselves on our inclusive culture inviting candidates with diverse backgrounds and multilingual skills to join our ranks. So, if you have a solid grasp of operational problem-solving, a desire to improve consumer experiences, and over six years of experience in the insurance industry, we want you to apply. Not only will you have a competitive salary and commission structure, but you will also enjoy benefits like a 401(k) plan, paid holidays, and tuition reimbursement programs. Come be a part of our caring community and help us put health first!

Frequently Asked Questions (FAQs) for Senior Manager, Medicare Sales - Austin, TX Role at Humana
What are the primary responsibilities of a Senior Manager, Medicare Sales at Humana?

As a Senior Manager, Medicare Sales at Humana, your main responsibilities include managing and motivating a team of Medicare Sales Field Agents, ensuring they effectively sell individual health plans and educate beneficiaries on our services. You will also be responsible for resolving operational problems, developing marketing strategies, and maintaining relationships with internal and external stakeholders in the Austin, TX area.

Join Rise to see the full answer
What qualifications are needed for the Senior Manager, Medicare Sales position at Humana?

To qualify for the Senior Manager, Medicare Sales role at Humana, you should have an active Health Insurance license, a minimum of six years of experience in the insurance industry, and at least two years of leadership experience. Additionally, strong organizational and communication skills, along with a comprehensive understanding of Medicare products, will contribute to your success in this role.

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What kind of work environment can a Senior Manager, Medicare Sales expect at Humana?

At Humana, Senior Managers of Medicare Sales can expect a supportive and collaborative work environment that values diversity and inclusivity. You will have the flexibility of a remote position while still being required to travel occasionally to attend training or meetings. Our culture promotes professional development, and our associates are encouraged to make an impact in both their roles and the communities they serve.

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What benefits does Humana offer for the Senior Manager, Medicare Sales role?

Humana provides a comprehensive benefits package for the Senior Manager, Medicare Sales position, which includes competitive base salaries, commission incentives, medical, dental, and vision insurance, as well as a robust 401(k) plan with matching contributions. Additional benefits include generous paid time off, tuition reimbursement opportunities, and various supplemental insurances to support the personal well-being of our employees.

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How does Humana's Senior Manager, Medicare Sales contribute to community engagement?

The Senior Manager, Medicare Sales at Humana plays a crucial role in community engagement by building and maintaining relationships with local beneficiaries and stakeholders. You will actively participate in community service events and educational initiatives, ensuring that the needs of the Medicare population are met while fostering a sense of trust and support for Humana's services.

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Common Interview Questions for Senior Manager, Medicare Sales - Austin, TX
What strategies would you implement to motivate your Medicare Sales team?

When answering this question, highlight your leadership style, emphasizing your ability to inspire and drive your team. Mention techniques such as regular training sessions, setting clear performance expectations, celebrating small wins, and offering incentives for achievement.

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How do you handle challenges in the Medicare sales industry?

It’s important to demonstrate your problem-solving skills. Discuss your experience with operational challenges, how you gather data to make informed decisions, and your approach to overcoming obstacles while maintaining compliance with CMS guidelines.

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Can you provide an example of how you've successfully built relationships with external partners?

Provide a specific example that showcases your interpersonal skills. Talk about how you identify key partners, how you communicate effectively, and how those relationships contributed to your team's sales success.

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What is your experience with developing marketing strategies for Medicare products?

Discuss your hands-on experience with marketing planning, budgeting, and execution. Highlight any successful campaigns you led that improved sales outcomes for Medicare services.

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How do you ensure your team stays compliant with CMS guidelines while pursuing sales?

Emphasize your commitment to compliance by mentioning regular training sessions, keeping up-to-date with CMS updates, and instilling a culture of adherence to regulations within your team.

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What methods do you use to evaluate the performance of your sales team?

Discuss metrics such as sales growth, customer feedback, conversion rates, and regular performance reviews. Detail how you use these evaluations to guide training and improvement efforts.

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How do you adapt your communication style to suit different audiences?

Provide specific examples of how you adjust your communication approach based on your audience, whether they are internal team members, beneficiaries, or external partners. Highlight the importance of active listening and empathy.

Join Rise to see the full answer
Tell us about a time when you had to make a difficult decision regarding your team.

Use a STAR (Situation, Task, Action, Result) approach to outline the scenario where you had to make a challenging decision, detailing your thought process and the positive outcome achieved.

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What role does community engagement play in your sales strategy?

Explain how community engagement enhances brand reputation and trust among potential clients. Describe your experience with outreach programs and how those efforts supported sales objectives.

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What are your goals for a Medicare sales team in the first year?

Outline specific, measurable goals you would set for your team in alignment with company priorities, focusing on revenue targets, customer acquisition, and empowerment of team members for sustained success.

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Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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DATE POSTED
April 22, 2025

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