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Student Support Coach | FTC  image - Rise Careers
Job details

Student Support Coach | FTC

HyperionDev is a leading provider of tech education focused on closing the global skills gap, offering coding bootcamps and mentorship. They seek a Student Support Coach to drive student success.

Skills

  • Customer support
  • Data analysis
  • Reporting
  • Communication
  • Ticket management

Responsibilities

  • Manage student inquiries and support services
  • Analyze data on student concerns and satisfaction
  • Facilitate escalations where necessary
  • Ensure improvements in student retention and graduation rates
  • Engage with lagging and inactive students to ensure timely graduation

Education

  • Matric qualification
  • University degree preferred

Benefits

  • Flexible & remote working options
  • Generous annual leave
  • Health insurance benefits
  • Work with leaders in edtech
To read the complete job description, please click on the ‘Apply’ button
HyperionDev Glassdoor Company Review
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CEO of HyperionDev
HyperionDev CEO photo
Riaz Moola
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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To close the global tech skills gap through affordable and personalised learning programs that offer an alternative to traditional computer science degrees.

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BENEFITS & PERKS
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 11, 2025

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