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Technical Project Lead (IGT1 Lanka: Sitecore)

Company Description

IGT 1 Outsourcing Lanka (Private) Limited, is a Port City registered offshore company owned by three of the largest private equity companies, and a sister company of the largest Sri Lanka technology company, IFS.

We are committed to reinventing company success via offshore growth, expansion, diversity, and an unwavering pursuit of quality. As a leading provider of technology and employee offshore services, we help organizations all over the world navigate the complexities of the modern business environment. Our goal is to provide our customers with an operation that maximize operations, spur growth, allows them to develop and deliver world-class SaaS platforms, and create long-term value.

At IGT1 Lanka we believe that our people are the key to our collective success. We have developed a workplace culture that promotes diversity, teamwork, and ongoing education. We are presently a team of 300+ employees with a plan to double this capacity in the next 12 months.

As such, we are always on the lookout for talented individuals who share our passion for innovation and excellence. Joining IGT1 Lanka means becoming part of a forward-thinking organization that is shaping the future of business within the vibrant new Port City. Together, we can drive change, push boundaries, and build a smarter, more connected world through our offshore operation.

About Sitecore

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

Job Description

High visibility, high impact role where you will have an opportunity to lead the success of critical internal programs. In this role, you will collaborate with world-class engineers and leaders to define program objectives, milestones, timeframes and ensure timely delivery of innovative solutions in the SaaS and platform domains.

This position requires creative problem solving to anticipate challenges in execution, identify bottlenecks, and work collaboratively with teams to implement effective migrations.

You will coordinate the development and maintenance of platform domain (delivery of infrastructure through code, automation of software deployment, observability, supporting enterprise cloud software or related areas) while driving operational improvements to enhance efficiency and effectiveness across the organization

 

Job duties:

  • Successfully managing complex development projects
  • Would work with the Infrastructure & Site Reliability Engineering organization to ensure the stability, supportability, performance and operation maturity of all Sitecore's Saas products
  • Oversee release activities from planning through execution and delivery
    • Drive the stability, scalability, supportability, performance and operational maturity of Sitecore products through the engagement of ISRE with R&D teams
  • Conduct comprehensive budget analyses
  • Track and report on key performance metrics to monitor progress and success
  • Ensure stable, scalable and supportable release
  • Identify, manage and mitigate risks, issues, and dependencies, providing regular updates
  • Facilitate program-level agile events and champion best practices

Qualifications

  • Excellent leadership and motivation skills
  • Experience in some infrastructure engineering, aws/azure/gcp, site reliability, devops, configuration as code or automation
  • Strong project/program management skills
  • Ability to get the most of out some strong personalities
  • Work as a team player
  • Foster a culture of trust, collaboration, and commitment to excellence 
  • Collaborating with R&D stakeholders and external partners to align organizational objectives and strategic goals  

 Requirements:

  • This position requires at least a bachelor’s degree in computer science, Information systems or closely related field 
  • At least 10 years of progressive experience in software engineering / system engineering
  • Knowledge of Scrum / Kanban
  • Knowledge of re-building systems and services in microservices
  • Extensive knowledge of project management

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$100000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical Project Lead (IGT1 Lanka: Sitecore), IFS

Are you ready to take the lead in groundbreaking projects? Join IGT1 Lanka as a Technical Project Lead, where your expertise will drive innovative solutions within the exciting world of Sitecore! Nestled in the vibrant Port City of Colombo, IGT1 Lanka is not just another technology company; we are part of a larger family that believes in transforming business success through offshore growth and diversity. In this high-impact role, you will have the chance to collaborate with world-class engineers and leaders, honing your skills while ensuring timely delivery on complex development projects. Your ability to manage program objectives, milestones, and timelines will be critical. Engaging with the Infrastructure & Site Reliability Engineering teams, you will take charge of maintaining and improving the stability and performance of Sitecore's products, becoming a pivotal figure in our mission to reshape customer experiences. If you have a passion for leading teams through creative problem-solving, identifying challenges, and fostering an environment of trust and collaboration, you'll find your place among our talented group of over 300 employees, as we harness a culture of ambition and continuous learning. Take the opportunity to not just advance your career but also be a part of something great at IGT1 Lanka—where we’re paving the way for a smarter, more connected future.

Frequently Asked Questions (FAQs) for Technical Project Lead (IGT1 Lanka: Sitecore) Role at IFS
What are the main responsibilities of a Technical Project Lead at IGT1 Lanka?

As a Technical Project Lead at IGT1 Lanka, you will be responsible for managing complex development projects in collaboration with engineers and R&D teams. Your duties will include overseeing release activities, ensuring the seamless execution of platform implementations, conducting budget analyses, and monitoring key performance metrics. Additionally, you will work on operational improvements and facilitate agile events, playing a crucial role in delivering high-quality solutions.

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What qualifications are necessary for the Technical Project Lead position at IGT1 Lanka?

To qualify for the Technical Project Lead position at IGT1 Lanka, candidates should have a bachelor’s degree in computer science or a related field, coupled with a minimum of 10 years of experience in software or system engineering. Familiarity with Scrum/Kanban methodologies, microservices architecture, and project management is essential to thrive in this role. Leadership and collaboration skills will also be key in engaging with various stakeholders.

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How does IGT1 Lanka support the career development of Technical Project Leads?

At IGT1 Lanka, we believe our people are the cornerstone of our success. We foster a workplace culture that emphasizes continuous learning, diversity, and collaboration. As a Technical Project Lead, you will have access to various training programs and a supportive environment that encourages innovation and growth, allowing you to advance your career while contributing to impactful projects.

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What type of projects does a Technical Project Lead manage at IGT1 Lanka?

A Technical Project Lead at IGT1 Lanka manages critical internal programs focused on delivering advanced SaaS and platform solutions. This includes leading development efforts for Sitecore products, ensuring their stability, performance, and supportability. You will monitor project execution, tackle execution challenges, and collaborate with various engineering teams to enhance operational efficiencies.

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What is the work culture like at IGT1 Lanka for a Technical Project Lead?

The work culture at IGT1 Lanka is dynamic and collaborative, promoting a sense of community and inclusivity. Technical Project Leads are encouraged to foster relationships with diverse teams and contribute to an environment of trust and collective commitment to excellence. This culture not only drives innovation but also strengthens connections among colleagues, making it a fulfilling place to work.

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Common Interview Questions for Technical Project Lead (IGT1 Lanka: Sitecore)
How do you approach managing complex development projects?

When managing complex development projects, I prioritize clear communication and establish a detailed project timeline. I make it a point to constantly engage with stakeholders, ensuring everyone is aligned on objectives and expectations. I also focus on risk management by identifying potential challenges early and keeping open channels for feedback to promote a collaborative approach.

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Can you describe your experience with Infrastructure and Site Reliability Engineering?

I have extensive experience working with Infrastructure and Site Reliability Engineering, specifically in cloud environments like AWS and Azure. My role involved ensuring the stability and performance of applications through automation and monitoring practices. I worked closely with development teams to implement best practices that enhance operational maturity and support the overall goals of the organization.

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What project management tools are you familiar with?

I am proficient in several project management tools, such as Jira and Trello, to track project progress and facilitate transparent communication. I also utilize tools like Asana for task management and Slack for day-to-day collaboration, ensuring that all team members have access to real-time updates and project documentation.

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How do you handle conflicts within your project team?

When conflicts arise within a project team, I prioritize addressing them directly and constructively. I facilitate open discussions where team members can express their concerns, fostering a culture of respect and understanding. My goal is to mediate the conflict by seeking a common ground and encouraging collaboration towards a solution that aligns with our project goals.

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Describe a time when you successfully completed a difficult project under tight deadlines.

In my previous role, I led a project that required a complete overhaul of an existing system under a very tight deadline. By breaking the project into manageable milestones and prioritizing tasks through effective resource allocation, we not only met the deadline but also delivered a product that exceeded our quality expectations. This experience taught me the importance of adaptability and decisive leadership.

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How do you ensure effective communication among diverse teams?

To ensure effective communication among diverse teams, I establish regular check-in meetings and utilize collaboration tools that allow for asynchronous updates. I pay special attention to individual team members' unique perspectives and create an inclusive environment where everyone feels valued and heard. This not only enhances collaboration but also drives better project outcomes.

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How do you approach budgeting for a project?

My approach to budgeting involves a thorough analysis of project needs and resource requirements from the outset. I maintain close monitoring of expenses throughout the project lifecycle and adjust accordingly, ensuring we remain on track financially. Effective communication with stakeholders regarding budgetary concerns is key to addressing them promptly and avoiding potential setbacks.

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What strategies do you use for mitigating risks in projects?

For mitigating risks in projects, I conduct comprehensive risk assessments during the planning phase and continuously monitor for new risks as the project progresses. I prioritize risks based on their potential impact and likelihood, developing actionable plans to address them. Open communication with the team is essential to ensure everyone is aware of potential challenges and ready to act.

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Can you explain your experience with Agile methodologies?

I have significant experience working with Agile methodologies, specifically Scrum and Kanban. I’ve led Agile ceremonies, facilitated sprints, and employed iterative feedback loops to enhance project delivery. My experience includes adjusting workflows to accommodate team dynamics to maximize productivity while ensuring stakeholder expectations are met.

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What qualities do you believe are essential for a Technical Project Lead?

I believe essential qualities for a Technical Project Lead include strong leadership skills, excellent communication abilities, and effective problem-solving capabilities. It's crucial to foster a collaborative team environment, establish trust among team members, and stay adaptable in the face of challenges. Additionally, a proactive approach to stakeholder engagement is key in aligning project goals with organizational objectives.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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