Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Sr. Manager System Configuration and Change Control image - Rise Careers
Job details

Sr. Manager System Configuration and Change Control

Job Summary:

Reporting to the Sr. Director, Revenue Cycle Management this role focuses on contract configuration within Salesforce and Athena Health, overseeing change control processes, and driving strategic implementations. They have a deep understanding of RCM systems, excellent project management skills, and the ability to collaborate effectively with cross-functional teams.


Responsibilities:
  • People Management & Leadership:
  • Lead, mentor, and develop a team of system analysts and administrators, fostering a culture of innovation, accountability, and continuous improvement.
  • Provide coaching, performance feedback, and professional development opportunities to team members.
  • Ensure team alignment with departmental and organizational goals while promoting a collaborative work environment.
  •  Contract Configuration Management:
  • Lead the configuration and management of contracts within Salesforce and Athena Health to ensure accurate billing and compliance.
  • Collaborate with sales, legal, and finance teams to understand contractual obligations and translate them into system requirements.
  • Change Control Oversight:
  • Develop and maintain change control processes to ensure system integrity and compliance with internal and external regulations.
  • Oversee change requests, assess impacts, and coordinate approval processes across relevant stakeholders.
  • Strategic Implementation:
  • Drive the strategic implementation of system enhancements and upgrades to improve operational efficiency and effectiveness within the RCM department.
  • Work closely with IT and vendor partners to ensure timely execution of system changes and integrations.
  • Cross-Functional Collaboration:
  • Collaborate with various departments, including IT, finance, and operations, to ensure seamless integration of systems and processes.
  • Provide training and support to end-users on new systems and processes to foster adoption and maximize system utilization.
  • Performance Monitoring and Reporting:
  • Establish metrics and KPIs to evaluate the effectiveness of systems and change control processes.
  • Prepare and present reports on system performance, change management activities, and strategic initiatives to senior leadership.


Qualifications and Requirements:
  • Bachelor’s degree in Business Administration, Information Systems, or a related field experience
  • 8+ years of experience in revenue cycle operations, systems administration, or change control, with at least 5 years in a managerial role.
  • 8+ years of system maintenance experience with Athena Health, Epic, ECW, Salesforce applications
  • 3+ EDI and payor connection
  • Strong knowledge of Salesforce and Athena Health platforms from the backend.
  • Proven track record of successfully managing system implementations and change control processes.


Physical/Cognitive Requirements:
  • Capability to remain seated in a stationary position for prolonged periods.
  • Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.


The United States new hire base salary target ranges for this full-time position are:

Zone A: $149,450 - $211,100 + equity + benefits

Zone B: $164,395 - $232,210 + equity + benefits

Zone C: $179,340 - $253,320 + equity + benefits

Zone D: $194,285 - $274,430 + equity + benefits


This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.


Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.


Benefits & Perks:

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: 

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

12 weeks of 100% Paid Parental leave

Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.

Work-From-Home reimbursement to support team collaboration home office work


Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health:

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

-----

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Included Health Glassdoor Company Review
3.6 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Included Health DE&I Review
4.3 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Included Health
Included Health CEO photo
Owen Tripp
Approve of CEO

Average salary estimate

$211940 / YEARLY (est.)
min
max
$149450K
$274430K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Inclusive & Diverse
Growth & Learning
Mission Driven
Diversity of Opinions

Become a vital member of Included Health as a Revenue Cycle Support Specialist, delivering top-tier support to our clinicians and ensuring seamless healthcare services.

Photo of the Rise User
Inclusive & Diverse
Growth & Learning
Mission Driven
Diversity of Opinions

Join Included Health as a Communities Member Care Advocate, where you'll play a crucial role in connecting members to quality healthcare services.

Photo of the Rise User

Seize this opportunity to be an Assistant Manager with Abercrombie & Fitch Co., where your leadership and creativity will shine in a vibrant retail environment.

Photo of the Rise User
Trinity Logistics Remote Seaford, Delaware, United States
Posted 13 days ago

Join Trinity Logistics as a Carrier Compliance Team Lead and contribute to ensuring our carrier network's reliability and safety through strong leadership and compliance oversight.

Photo of the Rise User

Become a key player at AbbVie as a Global Supply Planner, ensuring effective supply chain management while impacting patient care positively.

Photo of the Rise User

Join SFHSS as the Chief Operating and Experience Officer to lead strategic initiatives in health benefits management for municipal employees.

Photo of the Rise User
Hawk-Eye Innovations (HEI) Hybrid Sony Business Europe, Viables Industrial Estate, Jays Cl, Basingstoke RG22 4SB
Posted 12 days ago

Join Hawk-Eye Innovations as a Travel and Logistics Coordinator and play a vital role in coordinating logistics for major sports events worldwide.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Lead the charge in Operational Risk Management at American Express as a Senior Manager guiding product and systems strategy.

Photo of the Rise User

Become a vital part of Northwestern Medicine's mission as an Admin Ops Coordinator, overseeing operations and enhancing patient care.

Photo of the Rise User
Posted 12 days ago

Join Quizizz as a Revenue Operations Analyst, supporting a high-growth edtech company dedicated to enhancing learning experiences through technology.

Photo of the Rise User
Domino's Hybrid 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105, USA
Posted 2 days ago

Domino's Pizza Inc. is looking for an International Business Manager to spearhead global operations and elevate performance standards across international franchises.

Photo of the Rise User
American Express Hybrid Phoenix, Arizona, United States
Posted 5 hours ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

American Express is looking for a Service Delivery Analyst to elevate service delivery in their Data Center Infrastructure team.

Photo of the Rise User
NBCUniversal Hybrid 900 Sylvan Avenue, Englewood Cliffs, NEW JERSEY
Posted 9 days ago

NBCUniversal seeks a dynamic freelance Technical Associate to contribute to live and recorded programming within a vibrant operations team.

Photo of the Rise User
Posted 12 days ago
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Paid Volunteer Time
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Family Coverage (Insurance)
Medical Insurance
Mental Health Resources

Lead the workplace operations for Okta in the APJ region as a Senior Manager, driving strategic initiatives and enhancing workplace experience.

Photo of the Rise User
The City of Fort Worth Hybrid Emergency Management & Communications
Posted 10 days ago

Join Fort Worth as a Business Process Manager to innovate and enhance emergency management for a rapidly growing urban center.

Our mission is to raise the standard of healthcare for everyone.

165 jobs
MATCH
Calculating your matching score...
BADGES
Badge ChangemakerBadge Diversity ChampionBadge Flexible CultureBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Growth & Learning
Mission Driven
Diversity of Opinions
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 12, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY