Senior Project Manager - Insurance Client Delivery - 13 month FTC

We’re pushing the boundaries of Insurance Technology

INSTANDA is the worlds first no code platform for Insurance. A pioneering Insurtech, we’re revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance carriers to adapt swiftly to market demands and navigate the evolving landscape. Our Technology is consistently recognised as the best policy administration platform for innovative insurers, winning awards in both the UK and US.

INSTANDA has grown significantly in recent years and we are now a team of 180+ employees based in the UK, EMEA and US, with partnerships that operate worldwide. We’re continuing to grow our business and our Client Delivery team is at the forefront of our growth plans.

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The Role

We are looking for an experienced Senior Project Manager with proven Insurance sector experience to join our growing Client Delivery team. With delivery accountability to our Programme Director, you will be responsible for project management across our current portfolio of key clients. We are seeking a proactive, hands-on and technically savvy individual who can manage changing priorities with a passion for client delivery.

Our clients face technological and resource constraints which mean that new insurance products and/or offerings could take a very long time to launch and be very costly. With INSTANDA however, insurers can build their products, set their distribution networks, test and launch their products in unprecedented timescales – all without writing a single line of code. The person in this role will ensure our customers can successfully and easily do all these things and more! We have a lot to do and are looking forward to having a delivery-focused project manager who enjoys understanding who our clients are, what they need, and when.

You will be working closely with INSTANDA and Client Developers and Designers, Project Managers, Business Analysts, Testers, the Change team, and Leadership to design, specify, and develop solutions that align with the overall organisational strategy. 

You will bridge the gap between business requirements and implementation of technology solutions. You will have an agile mindset willing to push the boundaries of current conventional thinking for architecture design, you will have experience of developing proof of concepts and mindful of market drivers, first mover advantage and not be constrained against existing systems, infrastructure or ways of working.

You will also translate the business strategy into concrete solutions and design and execute a set of solution blueprints that support that strategy. You will evaluate all technology options, assess the impact on the wider business or customer processes working with both business and IT stakeholders.

This role is UK based, primarily remote working with some travel required to our London Office.

Responsibilities will include

• Leading and managing the delivery of projects from discovery through to implementation within scope, on budget and on time.
• A primary focus on complex and/or multi-workstream client initiatives, managing Enterprise Stakeholders and leading Steering Committee’s
• Co-ordinating internal and external resources throughout the project, acting as the initial point of escalation
• Managing numerous projects concurrently and deploying an agile delivery model to meet all deliverables. Initially this will mean working with one of our largest clients on an inflight program of work.  In time the role is likely to transition to working with a wider portfolio of clients.
• Measure project performance using appropriate systems, tools, and reporting.
• Create and maintain project documentation in collaboration with the PMO function.
• Manage and mitigate against project risk.
• Supporting and sometimes deputising for the Programme Manager on internal and client-facing activities
• Acting as a benchmark for the quality of project delivery within INSTANDA
• Mentoring and coaching project team members and other project managers with the aim of improving project delivery and supporting their personal development.

Essential

• 5+ years experience as a Project Manager developed within the Insurance sector
• A proven track record of delivering agile software projects within scope, budget and on-time
• As a seasoned Project Manager, you will be able to demonstrate your high level of competence in project scoping, project planning, defining key project milestones, managing project budgets, tracking and planning team and client-facing deliverables.
• You will have experience of the end-to-end project lifecycle, and you will have specific experience of platform or systems replacement projects where measuring interoperability and performance has been key to the project success.
• Particular areas of immediate focus will be effectively transitioning projects to closure, handing offer professionally to the RTB (run the business) teams.
• Ability to oversea scoping sessions, assist with requirement capture. It would be an advantage if you have some technical knowledge around API integrations and working with Middleware.
• In depth stakeholder relationship management skills enabling you to consult with our clients and partners on product configuration, development, QA and business and technology integration.
• You will have experience and understanding of industry standard project methodologies, and you will have experience in operating in an agile delivery model.
• You will have the ability to provide direction and guidance to technical teams and managing based on outcomes and objectives.
• We need you to be confident in presenting to clients and partner organisations and have the understanding and experience to lead commercial conversations.
• Experience of SaaS or platform technology solutions will be a distinct advantage.
• You’ll have an ability to multi-task and handle competing deadlines in our fast-paced dynamic environment.

• Competitive salary
• Generous 28 days holiday allowance, in addition to public holidays.
• For every year of service you complete, we’ll give you an additional days holiday (max. 5 days)
• One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin.
• Freedom Pass work up to 4 weeks of the year from anywhere.
• FlexiBank you decide when to use your public holiday allocation.
• Hybrid Working approach varying with the nature of your role.
• Life cover; income protection and participation in the company pension scheme
• All employees are included in the company discretionary bonus scheme
• £100 per month to put towards wellness activities.
• Annual learning & development allowance of £1,250
• Free access to LinkedIn learning and Microsoft ESI learning platform

Additional Information:

You must be eligible to work in the UK without restriction. Sponsorship is not available for this role.

Our company was built by looking at the world through a different lens and our culture today reflects that by encouraging you to be yourself, speak your mind, and share your opinions. We want people who want to push themselves, be part of something great, and be prepared to challenge if they think there is a better way. Collaboration sits at the heart of how we operate, it has fueled our growth enormously and our aim to be ‘world class’. Visit instanda.com/careers for more information