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Founding Product Manager, B2B GenAI platform - job 1 of 5

You could be a product manager anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a founding product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

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What You Should Know About Founding Product Manager, B2B GenAI platform, Jerry

If you're looking for a challenging yet rewarding opportunity, the Founding Product Manager position at Jerry could be your next big adventure! Jerry, a pre-IPO startup based in San Francisco, is poised to revolutionize car ownership with its innovative AllCar™ super app. After an impressive $240 million in funding and exponential revenue growth, we're on a mission to become a household name in the next few years. As the Founding Product Manager for our B2B GenAI platform, Propelix.ai, you'll work closely with our COO and an enthusiastic team of industry veterans from leading companies like Nvidia and Robinhood. Your role is crucial: you'll drive the development from the ground up, engaging with our early customers to refine product-market fit and ensuring their success. This position is ideal for someone with 5-10 years of experience who thrives in dynamic environments and is eager to leverage customer insights to build innovative features. You'll not only impact our initial customer experiences but also set the stage for Propelix to become a top player in GenAI within the Insurance sector. If you're ready to immerse yourself in a culture that encourages learning and growth, then Jerry is the place for you. Join us on this exciting journey and help shape the future of car ownership, powered by AI.

Frequently Asked Questions (FAQs) for Founding Product Manager, B2B GenAI platform Role at Jerry
What responsibilities does the Founding Product Manager role at Jerry entail?

The Founding Product Manager at Jerry is responsible for driving the development of the Propelix.ai platform from inception to launch. This includes working closely with early customers, utilizing their feedback to refine the product, and managing the implementation process to ensure customer success.

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What qualifications are required for the Founding Product Manager at Jerry?

Jerry seeks a candidate with a Bachelor's degree in a rigorous discipline and 5-10 years of experience. Ideal candidates will have a mix of structured problem-solving skills and experience in early-stage B2B SaaS startups, preferably in product management roles.

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How does the Founding Product Manager at Jerry contribute to customer success?

In the Founding Product Manager role, you'll ask penetrating questions to deeply understand customer needs, customize technology solutions, and implement processes that promote customer satisfaction and growth.

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What is the company culture like at Jerry for the Founding Product Manager position?

The culture at Jerry is one of innovation and passion, emphasizing learning and growth within a talent-dense environment. You'll collaborate with passionate, egoless colleagues who are dedicated to solving real-world problems.

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What kind of growth opportunities does Jerry offer for the Founding Product Manager?

As the Founding Product Manager at Jerry, you're in a unique position to impact the trajectory of the company, aiming to reach a $5 billion valuation. You'll also gain invaluable insights working directly with leaders and pioneers in the tech industry.

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What does it mean for Propelix.ai to be like AWS for Jerry?

Propelix.ai serves as a core technology for Jerry, similar to how AWS supports Amazon. This means it is a pivotal B2B GenAI platform that Jerry offers to other companies, leveraging its capabilities to disrupt and improve industries like Insurance.

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What experience would be ideal for applying to the Founding Product Manager position at Jerry?

Candidates with a blend of management consulting or VC/PE experience followed by product building in early-stage startups will find this role at Jerry especially rewarding.

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Common Interview Questions for Founding Product Manager, B2B GenAI platform
How will you prioritize product features as Founding Product Manager at Jerry?

Begin by gathering and analyzing customer feedback, then develop a prioritization framework focusing on impact and feasibility. Discuss how data-driven decision-making aligns with company goals.

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Can you describe your approach to driving customer success in a startup environment?

Highlight your strategies for closely engaging with customers, gathering insights, and iterating product features. Emphasize adaptability and proactive communication as key elements.

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What frameworks do you use for product roadmapping?

Discuss frameworks such as the RICE scoring model or MoSCoW prioritization method. Explain how you adapt these methods based on customer feedback and business objectives.

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How would you handle conflicting feedback from early customers?

Acknowledge the differing perspectives and clarify the underlying needs behind the feedback. Use this information to guide product decisions, ensuring alignment with market demands.

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What experience do you have with GenAI technologies?

Share any direct experience with AI technologies, detailing how you've utilized them in product development. Emphasize your ability to learn quickly and adapt to new technologies.

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How do you ensure effective communication with technical and non-technical stakeholders?

Provide examples of how you tailor your communication style depending on the audience, aiming for clarity and ensuring all stakeholders remain aligned on product goals.

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Describe a time when you had to pivot a product based on customer feedback.

Detail a specific instance where you had to alter product direction, focusing on the feedback process, the decisions made, and the ultimate outcome in terms of customer satisfaction.

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What methodologies do you prefer for product development?

Discuss methodologies like Agile or Lean Startup, explaining how these frameworks help iteratively develop products while integrating customer feedback throughout the process.

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How do you evaluate the success of a new product feature?

Outline a strategy that includes setting measurable goals, collecting user feedback, and analyzing performance metrics to assess feature effectiveness and iterate as needed.

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What do you think sets Jerry apart in the car ownership industry?

Identify unique aspects like the AllCar™ app, combined AI capabilities, and your vision for transforming traditional car ownership into a seamless experience, highlighting your passion for the mission.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 28, 2024

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