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Executive Assistant - job 3 of 4

Company Description

Jobs for Humanity is collaborating with Contentful to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Contentful

Job Description

About the Opportunity

Contentful is seeking an Executive Assistant to support our Chief Executive Officer This individual will be a key liaison between the CEO and other senior leaders, internal teams, and stakeholders. This EA will play a critical role in acting as a partner to the CEO by handling a wide range of administrative tasks, managing schedules, and assisting with various projects. This role will be hybrid, working in our San Francisco office and remotely.

What to expect?
  • Manage the CEO’s calendar, prioritize meetings, and handle last-minute changes or urgent requests with the appropriate level of urgency and attention to detail.
  • Attend key meetings and track follow-ups and deliverables. 
  • Proactively manage all aspects of CEO’s schedule across internal meetings and external engagements.
  • Work with CEO and their leadership team to help create agendas and content for key department meetings, drive those meetings, and track follow-ups.
  • Anticipate needs of the CEO and help them stay focused, resolving administrative issues before they arise. 
  • Balance multiple daily tasks and business projects, identify inefficiencies in processes, and push for improvements across the field. 
  • Organize and plan internal and external meetings such as staff meetings, team events, department All Hands, leadership offsites, etc.
  • Assist in various executive team projects by creating presentations and managing project documentation.
  • Provide EA support to Chief Legal Officer as well, including board meeting preparation and travel
  • Coordinate domestic and international travel within Contentful’s travel policy.
  • Manage and reconcile expense reports.
What you need to be successful?
  • 7-10 years of executive-level administrative support in a fast-paced technology company.
  • Ability to demonstrate professionalism, discretion, and confidentiality. 
  • Possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.  
  • Emotional intelligence and the ability to be resourceful when obstacles arise. Having a sense of urgency, being proactive, along with strong prioritization skills are crucial for this role. 
  • Use flawless judgment regarding how to manage confidential and sensitive information.
  • Skillful execution of administrative activities, with high attention to detail, organization and process.
  • You want growth -- company growth and career development. You thrive in an environment that is fast-paced and changes as the company grows rapidly. 
  • Proficiency with Google Suite, Zoom, Slack, and DocuSign.
  • Strong team player. Collaborate with other EAs and provide backup support to other administrative support staff.
  • Take ownership of projects, you have a passion for partnering with busy executives to help them reach their highest potential and you can provide tangible solutions.
What's in it for you?
  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
  • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
  • Company paid parental leave to care for and focus on your growing family 
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication stipend and phone hardware upgrade reimbursement.
  • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. 

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary Range: $163,000 - $181,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

#LI-Hybrid #LI-KS1

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

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Average salary estimate

$172000 / YEARLY (est.)
min
max
$163000K
$181000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Assistant, Jobs for Humanity

Are you ready to take your organizational skills to the next level? Contentful, a leading company in the digital experience space, is searching for an Executive Assistant to join our vibrant team in San Francisco, California. In this exciting role, you’ll be the right hand to our Chief Executive Officer, acting as a crucial liaison among senior leaders, internal teams, and key stakeholders. Your days will be filled with a variety of tasks that keep our operations running smoothly, from managing the CEO's calendar and prioritizing meetings to attending important gatherings and tracking follow-ups. You’ll have the unique opportunity to support the CEO on various projects, attending to details that help them focus on their vision. Creativity and adaptability are key here, as you’ll be instrumental in organizing internal and external events, crafting engaging presentations, and navigating prioritization amidst multiple tasks. This hybrid role allows you to experience a blend of in-office collaboration and remote flexibility, making it a great fit for someone who thrives in fast-paced environments. To excel in this position, you’ll need extensive experience—ideally 7-10 years—in executive-level administration, particularly within a tech company. If you have a proactive mindset, possess excellent communication skills, and are ready to contribute to the growth of an innovative organization, we would love to hear from you!

Frequently Asked Questions (FAQs) for Executive Assistant Role at Jobs for Humanity
What are the main responsibilities of the Executive Assistant at Contentful?

As the Executive Assistant at Contentful, you will support the CEO in various capacities. Your responsibilities include managing the CEO's calendar, prioritizing meetings, facilitating communication between the CEO and other leaders, organizing internal and external meetings, and tracking deliverables from key meetings. Your ability to maintain confidentiality and professionalism will be essential while managing administrative tasks and assisting in different executive projects.

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What qualifications are required for the Executive Assistant position at Contentful?

To be successful as an Executive Assistant at Contentful, candidates should have 7-10 years of experience providing executive-level administrative support in a fast-paced technology environment. Strong organizational and communication skills, along with the ability to exercise discretion and maintain confidentiality, are crucial. Proficiency in Google Suite, Zoom, and collaboration tools like Slack is also required, as well as a willingness to adapt and grow within a rapidly changing company.

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How can an Executive Assistant contribute positively to Contentful’s culture?

An Executive Assistant at Contentful plays a vital role in fostering a positive and inclusive culture by supporting the CEO and other leadership members effectively. By managing schedules and communications efficiently, you help streamline operations, leading to enhanced team collaboration and a more harmonious workplace. Your proactive approach in anticipating needs and resolving administrative challenges showcases the spirit of teamwork and dedication inherent in Contentful’s values.

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What type of work environment does Contentful offer for the Executive Assistant role?

The Executive Assistant position at Contentful offers a hybrid work environment, allowing you to work both from the vibrant San Francisco office and remotely. This flexibility supports a balanced work-life dynamic, catering to your personal preferences and needs while also promoting collaboration and interaction with coworkers, whether in person or virtually, which is a cornerstone of Contentful's employee engagement strategy.

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What additional benefits does Contentful offer for the Executive Assistant role?

Contentful provides a robust benefits package for the Executive Assistant position, including comprehensive healthcare coverage, generous paid time off, parental leave, and educational support. There's an annual wellbeing stipend to enhance physical, financial, or emotional health, as well as stock options for full-time employees to share in the company's success. These offerings reflect Contentful's commitment to employee well-being and professional growth.

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Common Interview Questions for Executive Assistant
Can you describe your experience with calendar management as an Executive Assistant?

In your answer, focus on specific tools you've used to manage complex calendars, emphasize your ability to prioritize schedules, and share examples of how you’ve adapted to last-minute changes. Highlight the importance of communication with stakeholders to ensure smooth operations.

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How do you handle urgent requests from executives?

Discuss your prioritization strategies and give examples of times you've had to rearrange schedules or tasks to accommodate urgent needs. Be sure to mention your ability to remain calm under pressure and maintain a positive attitude.

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Describe a challenging administrative problem you faced and how you resolved it.

Provide an example of a significant administrative challenge that required creative problem-solving. Detail the steps you took to investigate the issue, collaborate with others, and implement a solution, ultimately demonstrating your resourcefulness and initiative.

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What strategies do you use for effective communication with senior leadership?

Share your techniques for clear and open communication, including active listening and regular check-ins. Provide examples of how you’ve adjusted your communication style to suit different personalities within the leadership team.

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How do you prioritize tasks when managing multiple projects?

Explain your method for assessing task urgency and importance, mentioning any tools or frameworks you depend upon. Supply illustrations of how you've successfully balanced high-priority tasks while remaining mindful of deadlines.

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What role do you believe an Executive Assistant plays in a team setting?

Discuss the Executive Assistant's role as a crucial support pillar in a team, facilitating effective communication, driving productivity, and tackling administrative challenges that allow executives to focus on strategic decision-making.

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Can you give an example of how you've assisted in preparing for an important meeting?

Detail your experience with meeting preparation, including agenda creation, participant coordination, and follow-up management. Highlight the importance of thorough documentation and tracking deliverables to ensure meeting objectives are met.

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How do you handle confidential information?

Address your understanding of confidentiality protocols, sharing how you ensure that sensitive information is protected and secure. Relate real-life examples of situations where you've handled confidential matters professionally.

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What tools or software are you proficient in as an Executive Assistant?

List relevant software and tools you have experience with, like Google Suite, Zoom, and project management systems. Explain how these tools have enhanced your efficiency and effectiveness in supporting executives.

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Why are you interested in working for Contentful as an Executive Assistant?

Express your genuine interest in Contentful's mission and values, along with how you see yourself contributing to the team. Mention specific aspects of the company culture or projects that resonate with you and excite your professional aspirations.

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Full-time, hybrid
DATE POSTED
March 13, 2025

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