Product Manager, Khan Kids (Hybrid)

As a Product Manager at Khan Academy Kids, your responsibilities will encompass the entire product development cycle. You'll engage in ideation, specification, development, testing, release, analysis, and iteration, ensuring that our products align with the needs of young learners and their families. Your role will also involve conducting market analysis, collaborating with designers to craft engaging experiences, and partnering with engineers to draft specifications for new features.

This role requires 2-4 years of experience in technology or education, with a focus on product management, software development, or teaching. Ideal candidates should have a keen interest in early childhood education and children's media, alongside solid technical abilities. A data-driven mindset, adaptability to changing priorities, and excellent communication skills are important attributes for this position.

Khan Academy Kids is committed to fostering a supportive work environment that encourages growth and development. The organization invests in its people by providing opportunities to learn, engage, and take on new challenges. You’ll have access to affinity and social groups to connect with like-minded professionals as well as the chance to contribute to meaningful projects that shape the future of education.

The work culture at Khan Academy Kids is rooted in inclusivity, collaboration, and joy in learning. We embrace diverse perspectives and prioritize the well-being of our team members. The hybrid model allows flexibility while maintaining a strong team dynamic, encouraging creativity and innovation while diligently working towards our mission of free education for all.

Khan Academy Kids offers a competitive salary package along with numerous benefits, including ample paid time off, remote-first work culture, generous parental leave, and comprehensive medical, dental, and vision insurance. Additionally, we prioritize your well-being with a healthy work-life balance and ample opportunities for professional growth.

During your interview, highlight your user-centric approach. Discuss methods you use to gather insights from children, parents, and teachers, ensuring that the final product is engaging and educationally enriching. Emphasize adaptability—being open to feedback and willing to iterate on the product is crucial.

Share a specific example that illustrates your ability to create meaningful products. Detail the market research you conducted, the challenges you faced, and how you measured success against specified key performance indicators (KPIs) while emphasizing your collaborative approach with cross-functional teams.

Discuss your ability to analyze market trends and user behavior using tools such as surveys, interviews, and analytics. Explain how you translate this data into actionable insights that inform product direction and development at Khan Academy Kids.

In your response, emphasize the importance of clear communication and collaboration with engineers and designers. Highlight how you create comprehensive specifications that not only outline requirements but also align with overall product objectives, ensuring that all stakeholders are on the same page.

Articulate your understanding of inclusivity and diversity within product design. Deal with your commitment to fostering environments where all learners feel represented and engaged. Share any experiences you have that demonstrate your ability to work with diverse teams and build products that cater to a wide range of users.

Discuss your openness to feedback as an integral part of the iterative design process. Explain that constructive criticism is a valuable tool for improvement and detail your methods for integrating feedback while keeping the team aligned with the product vision.

Mention the technologies or software platforms you have worked with that facilitate product management, such as project management tools, data analytics platforms, or prototyping software. Explain how leveraging these technologies has helped you develop impactful products in the past.

Illustrate your collaborative approach by recalling specific projects where you successfully partnered with engineering, design, and educational teams. Share how effective communication and teamwork were essential in maintaining focus on project goals and timelines.

Highlight your proactive approach to staying informed through professional development, webinars, industry publications, and networking. Explain how you apply this knowledge to your work, ensuring that your products are relevant and aligned with current educational trends.

Express your personal connection to the mission of providing free, world-class education. Share any experiences that have shaped your passion for education and how you see your skills and efforts contributing to greater accessibility and equity in learning opportunities.