Solutions Architect

A Solutions Architect at Koddi plays a vital role in pre-sales consulting by understanding the unique needs of advertisers and publishers. They collaborate with sales representatives to provide technical consultation, customize solutions, and conduct product demonstrations. Their responsibilities also include supporting RFP responses, coordinating client onboarding, and performing competitive analysis to seize new business opportunities.

To succeed in the Solutions Architect role at Koddi, candidates should have over 5 years of experience in marketing, adtech, SaaS, solutions consulting, or technical implementation. Exceptional communication skills and a customer-focused mindset are crucial, alongside the ability to manage multiple priorities efficiently.

A Solutions Architect at Koddi contributes significantly to growth by identifying new features and products tailored to client needs. By providing technical expertise and crafting personalized solutions, they enhance customer satisfaction and drive business opportunities that align with Koddi's goals.

Solutions Architects at Koddi are involved in a variety of projects, including designing tailored solutions for clients, supporting the sales team with RFPs, developing demo environments, and contributing thought leadership content that helps promote the technological advantages of Koddi's offerings.

As a Solutions Architect at Koddi, you will utilize various tools to support your role, such as CRM systems for managing client interactions, technical demonstration software for showcasing solutions, and analytics platforms for competitive analysis and market research.

Koddi fosters a collaborative and innovative culture for Solutions Architects. Team members are encouraged to share ideas, engage in creative problem-solving, and contribute to a supportive environment that inspires confidence and integrity among colleagues and clients alike.

At Koddi, Solutions Architects have significant opportunities for growth. Aside from hands-on experience with cutting-edge technology and customer engagement, team members can enhance their skills through our Koddi Academy, which offers courses and certifications to sharpen expertise in commerce media and related fields.

When addressing this question, discuss specific experiences where you successfully engaged clients to understand their technical needs. Highlight how you tailored solutions to align with those needs and any tools you used to facilitate the consultation process.

To answer this question effectively, explain your organizational strategies, such as using project management tools, setting timelines, and communicating regularly with stakeholders to ensure all projects are on track while maintaining high-quality standards.

You should detail your approach to preparing for demonstrations, including understanding client requirements, tailoring presentations to their use cases, and practicing your delivery to ensure it is engaging and informative.

In responding, give a specific example of an objection you faced and how you addressed it. Focus on how you maintained professionalism, engaged with the client’s concerns, and pivoted the conversation towards a solution that met their needs.

Share your methods for staying informed, such as reading industry publications, attending conferences, networking with peers, or participating in continued education programs, like the Koddi Academy.

When asked this, explain your process for collaborating with sales and technical teams to gather necessary information, crafting clear and compelling responses that align with client needs, and following up to address any additional questions.

Discuss how you analyze competitors by reviewing their offerings, gathering market data, and identifying strengths and weaknesses. Highlight your use of this information to guide your recommendations and solutions for clients.

Answer this by articulating your view on customer success, including how you define it, the role of proactive engagement, and your commitment to providing solutions that drive value and satisfaction over time.

In your response, outline the thought process involved in understanding the client’s unique objectives, incorporating their requirements into the demo setup, and testing it to ensure it illustrates the proposed solutions effectively.

Emphasize the importance of collaboration with cross-functional teams, such as sales, marketing, and product development, to ensure that every solution is comprehensive and aligned with both client needs and company goals.