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QA Automation Engineer

A Silicon Valley-based startup - KODIF - is looking for a QA Automation Engineer to help us revolutionize customer support with AI, data, and automation!

About Us:

  • Kodif is a B2B seed-stage, venture-backed startup. We're empowering CX (customer experience) teams with data, automation, and Gen AI.

  • We enable non-technical teams to build customer support automation without relying on engineers. Imagine ChatGPT which is customized to your company and brand, where you can take actions on behalf of your agents and customers

  • We grew our revenue over 5x in 2023 and continue to scale at a similar pace. It's an exciting time to join right now, with a plan to raise Series A in Q4 2024.

  • Kodif is a well-funded startup, having raised $6.5M so far. Our pre-seed round was led by Village Global, which is backed by Jeff Bezos, Bill Gates, and Reid Hoffman. The Seed round was led by Bling Capital, a prominent fund in Silicon Valley.

  • We have a growing team of 20+ employees. Founders are repeat founders, former senior engineer from Uber, Stanford MBA, and ex-Plug & Play.

  • You'll be part of a small team that moves fast, values transparency and ownership, and focuses on making an impact.

  • You'll have the opportunity to communicate and collaborate effectively with cross-functional teams to produce high-quality software.

  • Customer logos include Trustwallet, CoinMarketCap, Minted, DollarShaveClub and others.

Role Overview

As a QA Automation Engineer, you’ll ensure the quality and reliability of our products through rigorous testing, automation, and collaboration with cross-functional teams. Your contributions will directly impact the efficiency of our cutting-edge AI-powered platform.

How You’ll Make an Impact:

  • Develop and maintain automated test scripts and frameworks.

  • Conduct quality testing to identify and resolve issues.

  • Track, document, and report bugs.

  • Support continuous integration and deployment processes

What Makes You a Good Fit:

  • Expertise in automation tools and scripting.

  • Strong attention to detail and problem-solving skills.

  • Excellent communication and collaboration abilities.

Why You’ll Love Working Here:

  • Ownership and Impact: Be part of a small, fast-moving team where your work directly shapes our success.

  • Competitive Compensation

  • Professional Growth: Opportunities for learning and development in a supportive environment.

Location & Timezones

  • Remote: Work from Latin America.

  • Preferred Timezones: Pacific, Central, or Eastern Time.

Join us in disrupting the Customer Support market and making a lasting impact! 🚀

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About QA Automation Engineer, Kodif

Join KODIF, a Silicon Valley-based startup poised to disrupt the customer support landscape as our next QA Automation Engineer! At KODIF, we empower customer experience (CX) teams with innovative AI solutions, enabling non-technical teams to create automation processes without heavy reliance on engineers. Imagine having a customizable ChatGPT that acts on behalf of your agents and customers, streamlining operations and enhancing productivity. With a meteoric revenue growth of over 5x in 2023 and an ambitious plan to raise Series A funding by Q4 2024, this is an exciting time to be part of our journey. As a QA Automation Engineer, you'll be at the heart of our tech evolution, ensuring the quality and reliability of our cutting-edge platform. You'll develop and maintain automated test scripts, conduct thorough quality testing, and collaborate with multi-functional teams to track and resolve bugs efficiently. We seek detail-oriented, problem-solving individuals with a strong background in automation tools to join our dynamic team. Working remotely from Latin America, you'll enjoy the flexibility of preferred time zones while making a tangible impact on our success. If you're looking for professional growth within a supportive environment that values ownership and agility, KODIF is the place for you!

Frequently Asked Questions (FAQs) for QA Automation Engineer Role at Kodif
What responsibilities does a QA Automation Engineer have at KODIF?

As a QA Automation Engineer at KODIF, you will be responsible for developing and maintaining automated test scripts, conducting quality tests, tracking bugs, and collaborating with cross-functional teams. Your role will be crucial in ensuring the quality and reliability of our AI-powered customer support platform, making a significant impact on our success.

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What skills are required for the QA Automation Engineer position at KODIF?

To excel as a QA Automation Engineer at KODIF, you should have expertise in automation tools and scripting, strong attention to detail, and excellent problem-solving skills. Effective communication and collaboration abilities are also vital, as you will work closely with various teams to ensure product quality.

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What is the work environment like for a QA Automation Engineer at KODIF?

The work environment for a QA Automation Engineer at KODIF is dynamic and collaborative, emphasizing transparency, ownership, and impact. You'll be part of a small, fast-paced team that values your input and fosters professional growth, all while operating remotely from Latin America in aligned time zones.

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How does KODIF support professional growth for QA Automation Engineers?

KODIF is committed to the professional growth of its employees, including QA Automation Engineers. We offer opportunities for learning and development in a supportive environment, allowing you to expand your skill set while contributing to our innovative projects in customer support automation.

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Can I work remotely as a QA Automation Engineer at KODIF?

Absolutely! The QA Automation Engineer role at KODIF is fully remote, allowing you the flexibility to work from Latin America. We prefer candidates in the Pacific, Central, or Eastern Time zones to align with our team's operations.

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What sets KODIF apart as an employer for QA Automation Engineers?

KODIF stands out as an employer for QA Automation Engineers due to its innovative approach to customer support, the opportunity for meaningful impact, and a competitive compensation package. You'll be working with a team of experienced professionals from renowned companies, driving the next wave of automation in CX.

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What technologies does a QA Automation Engineer use at KODIF?

As a QA Automation Engineer at KODIF, you will interact with a variety of automation tools and frameworks tailored to our AI-based platform. You'll develop automated tests that integrate seamlessly into continuous integration and deployment pipelines, leveraging the latest technologies to enhance product quality and efficiency.

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Common Interview Questions for QA Automation Engineer
What experience do you have with automation testing tools?

When answering this question, discuss specific automation tools you've worked with, such as Selenium, JUnit, or TestNG. Highlight projects where you used these tools, focusing on your role, the challenges faced, and the successful outcomes achieved as a result of your testing efforts.

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How do you prioritize your testing tasks?

To effectively answer this question, explain your approach to prioritizing testing tasks based on factors such as severity of potential defects, business impact, and project timelines. Provide examples of how you've successfully balanced multiple testing assignments and met deadlines.

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Can you describe a time when you found a critical bug in a production environment?

In your response, narrate a specific incident where you detected a critical issue in production. Detail the steps you took to identify the bug, how you communicated its severity to the team, and what actions were implemented to resolve it swiftly and efficiently.

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What is your approach to writing automated test scripts?

Discuss your structured approach to writing automated test scripts, emphasizing aspects such as clarity, maintainability, and reusability. Outline best practices you follow, including using descriptive naming conventions and modular design, to ensure your scripts remain effective over time.

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How do you ensure collaboration with developers and other team members?

For this question, emphasize the importance of open communication and collaboration, providing examples of how you've fostered strong relationships with developers. Discuss techniques such as regular stand-up meetings, collaborative tools, and involvement in code reviews to support cross-team cooperation.

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What challenges have you faced in QA automation, and how did you overcome them?

Describe a specific challenge you've encountered in QA automation, such as dealing with flaky tests or integration issues. Explain the steps you took to address the problem, including any process changes or solutions that improved testing efficacy and team performance.

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How do you stay current with emerging trends in automation testing?

Share your strategies for staying updated on new trends in automation testing, such as attending webinars, participating in workshops, or reading industry blogs. Highlight any recent advancements you've integrated into your work and how they positively impacted your testing processes.

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What do you think is essential for effective automated testing?

Discuss the key elements you believe are vital for effective automated testing, such as thorough test planning, comprehensive test cases, and robust environment setups. Illustrate your points with examples from your previous work experiences that underscore the importance of each element.

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How have you contributed to the development of automation frameworks?

In response, provide an overview of your involvement in creating or enhancing automation frameworks. Discuss the technologies and methodologies employed and how these improvements led to increased efficiency and reliability in testing.

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What do you enjoy most about being a QA Automation Engineer?

Share your personal motivations and what you find fulfilling about being a QA Automation Engineer. Whether it’s solving challenging problems, watching your automated tests streamline processes, or working as part of a collaborative team, clarify what drives your passion in the field.

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Créée en 2003, la Société KODIF est devenue en quelques années le leader en France pour la fourniture d’équipement de puériculture à destination de la restauration en CHR, des collectivités et des grandes chaînes de restauration rapide: McDo...

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Full-time, remote
DATE POSTED
November 28, 2024

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