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DevOps Team Manager (Remote)

As the DevOps Team Manager/Scrum Master, you will leverage your technical expertise and Agile leadership skills to optimize DevOps practices at LegalMatch. You will oversee the DevOps team, ensuring seamless technical operations, fostering a collaborative and high-performing culture, and driving continuous improvement in deployment and monitoring processes. This role bridges technical strategy and team leadership while promoting Agile methodologies to deliver business value effectively.

Responsibilities

  • Strategic Leadership
  • Develop and implement a scalable, efficient, and secure DevOps strategy to ensure business continuity.
  • Manage and prioritize the DevOps product backlog, emphasizing business value and technical feasibility.
  • Ensure high availability, security, and performance of LegalMatch systems and applications.
  • Oversee the design, implementation, and improvement of CI/CD pipelines, infrastructure automation, and monitoring systems.
  • Integrate Agile workflows into DevOps practices to enhance delivery speed and team performance.

Team Cultivation

  • Lead, mentor, and manage the DevOps team, fostering a proactive, results-driven, and continuously improving culture.
  • Set team objectives, monitor performance metrics, and conduct regular reviews.
  • Identify skill gaps and facilitate training programs to support team member development.
  • Establish and manage individual goals for team members, ensuring alignment with team strategy.

Scrum Master Responsibilities

  • Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Serve as a servant leader, removing impediments and empowering the team to meet sprint objectives.
  • Promote collaboration and effective communication within the team and across departments.
  • Act as the primary point of contact for stakeholders, ensuring alignment on DevOps priorities and progress.
  • Communicate updates on progress, risks, and outcomes effectively to leadership and stakeholders.

Continuous Improvement

  • Collaborate with business stakeholders to identify gaps, areas for improvement, and opportunities to enhance DevOps practices.
  • Develop and enforce best practices across the DevOps ecosystem to ensure continuous optimization.

*Note: This JD is a living document and may be updated from time to time to reflect evolving business needs

  • At least 5 years as a DevOps Team Manager (or in a similar role)
  • Lives and breathes the principles of servant leadership
  • Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban
  • Excellent verbal and written communication skills
  • Agile Scrum Master Certification (we strongly prefer this)
What You Should Know About DevOps Team Manager (Remote), LegalMatch.com

Are you ready to take your career to the next level as a DevOps Team Manager with LegalMatch? This remote role is an incredible opportunity for someone who loves blending technical expertise with Agile leadership. You'll be at the forefront of optimizing DevOps practices, ensuring seamless technical operations, and creating a collaborative culture that propels our team to new heights. As our DevOps Team Manager, you'll not only oversee your team but also inspire and mentor them to continuously improve in deployment and monitoring processes. Your strategic leadership will be instrumental in developing a scalable, efficient, and secure DevOps strategy that prioritizes business value while managing our product backlog. With your hands-on experience in ensuring high availability and performance of our systems, alongside your talent for CI/CD pipelines and infrastructure automation, you’ll mark a significant impact in our day-to-day operations. You also get to wear the Scrum Master hat, facilitating important ceremonies and empowering your team to overcome any impediments. Your commitment to collaboration and continuous improvement will help LegalMatch evolve and stay ahead of the tech curve, making this position not just a job, but a chance to make a meaningful difference in the team and the organization. So, if you have a passion for servant leadership and a solid background in Agile methodologies, we’d love to see you as a part of our team!

Frequently Asked Questions (FAQs) for DevOps Team Manager (Remote) Role at LegalMatch.com
What are the main responsibilities of a DevOps Team Manager at LegalMatch?

As a DevOps Team Manager at LegalMatch, your core responsibilities will include developing and implementing a secure and efficient DevOps strategy, managing the DevOps product backlog, and overseeing the implementation of CI/CD pipelines. You will also lead and mentor your team, facilitating Scrum ceremonies and ensuring a collaborative team environment that drives ongoing improvements.

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What qualifications are necessary to apply for the DevOps Team Manager position at LegalMatch?

To qualify for the DevOps Team Manager position at LegalMatch, candidates should have at least 5 years of experience in a similar role, as well as a robust understanding of Agile methodologies, preferably with an Agile Scrum Master Certification. Excellent communication skills are essential, alongside a demonstrated ability to inspire and lead teams.

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What skills are essential for success as a DevOps Team Manager in this role?

Success as a DevOps Team Manager at LegalMatch requires a combination of technical and soft skills. Candidates should have expertise in DevOps practices, CI/CD pipelines, and infrastructure automation. In addition, strong leadership capabilities, a deep understanding of Agile techniques, and the ability to communicate effectively with both technical and non-technical stakeholders are crucial.

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How does the DevOps Team Manager contribute to continuous improvement at LegalMatch?

In the role of DevOps Team Manager at LegalMatch, you will play a pivotal part in driving continuous improvement by collaborating with stakeholders to identify gaps in processes, implementing best practices across the DevOps ecosystem, and facilitating training programs that support team development. Your leadership will help cultivate a culture that embraces innovation and efficiency.

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What does the DevOps Team Manager's daily routine look like at LegalMatch?

As a DevOps Team Manager at LegalMatch, your daily routine will include conducting team stand-ups, participating in sprint planning and reviews, managing the product backlog, and resolving any roadblocks that may impede your team's progress. You will also spend time mentoring your team members and collaborating with other departments to ensure alignment on priorities.

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Common Interview Questions for DevOps Team Manager (Remote)
What strategies do you use for managing a DevOps team effectively?

To manage a DevOps team effectively, I prioritize open communication and regular feedback. I establish clear objectives consistent with our business goals and utilize performance metrics to monitor progress. I also foster a culture of continuous learning by identifying skill gaps and facilitating relevant training.

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Can you describe your experience with CI/CD pipelines?

Certainly! My experience with CI/CD pipelines includes designing, implementing, and optimizing workflows to ensure smooth and rapid deployments. I prioritize automation, which minimizes manual errors and enhances deployment speed while maintaining high-quality outputs.

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How do you promote Agile methodologies within your team?

I promote Agile methodologies by implementing regular Scrum ceremonies and ensuring that team members understand Agile principles. Encouraging collaboration, transparency, and adaptability are key factors. I also emphasize the importance of sprint reviews to reflect on progress and make data-driven adjustments.

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What approaches do you take in mentoring team members?

In mentoring team members, I focus on identifying each individual’s strengths and areas for growth. I provide one-on-one coaching sessions, facilitate access to training resources, and encourage a culture of knowledge sharing. Recognizing achievements is also vital in building confidence within the team.

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How do you handle conflicts within your team?

When conflicts arise within my team, I address them proactively by facilitating open discussions between the concerned parties. I believe in allowing team members to express their viewpoints, and then guiding them toward finding common ground and effective solutions collaboratively.

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What metrics do you use to assess your team’s performance?

To assess my team's performance, I use a mix of qualitative and quantitative metrics. Key performance indicators (KPIs) include deployment frequency, change failure rate, and lead time for changes. I also gather feedback from team members to gain insight into their experiences and areas for improvement.

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Describe a challenging project you managed. What was your approach?

A challenging project I managed involved implementing new infrastructure automation tools. My approach included conducting thorough planning, engaging stakeholders from the beginning, and ensuring my team felt supported throughout the process. Regular check-ins and iterative refinements based on feedback were crucial to its success.

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How do you ensure team alignment with organizational goals?

To ensure team alignment with organizational goals, I facilitate regular meetings where we discuss the broader objectives. I collaborate with leadership to communicate those goals clearly and map them to our DevOps practices. Regular updates and feedback loops help keep everyone aligned and engaged.

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What is your approach to implementing DevOps best practices?

My approach to implementing DevOps best practices involves continuous assessment of our processes, integrating automation where possible, and promoting a culture of collaboration. I also prioritize knowledge sharing and conducting retro meetings to reflect on our practices and identify areas for innovation.

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How do you keep your team motivated during stressful periods?

During stressful periods, I focus on maintaining open lines of communication and emphasizing the importance of teamwork. I encourage breaks, recognize achievements, and provide the necessary resources or additional support. It’s essential to balance project demands while ensuring team well-being.

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LegalMatch, founded in 1999 and headquartered in San Francisco, California, is an online legal matching service to help people find lawyers and to help attorneys get leads matching their legal specialty.

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Full-time, remote
DATE POSTED
January 13, 2025

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