Business Analyst

As a Business Analyst at Lendi Group, you will be pivotal in defining user stories and collaborating with cross-functional teams to enhance the customer journey. You'll be involved in analyzing business requirements, documentation, and supporting agile development processes. Your work ensures that we deliver a seamless experience for customers stepping into their home loans adventure.

To thrive as a Business Analyst at Lendi Group, you need proven experience in end-to-end analysis within an Agile Scrum framework. A strong command of tools like JIRA and Confluence, along with a solid understanding of the home loan application lifecycle, will put you in a great position. Don't worry if you don't meet every single qualification; the diversity in skills and experiences is welcomed!

Absolutely! The Business Analyst role at Lendi Group is remote, offering you the flexibility to work from home or our offices in Melbourne or Sydney. We embrace a Flex-First policy, enabling you to choose how best to perform your job while maintaining a healthy work-life balance.

At Lendi Group, we prioritize a healthy work-life balance through our Flex-First policy. Business Analysts can manage their time and workload effectively, whether working remotely or from the office. With perks like extended Paid Parental Leave and additional loyalty leave, we believe in investing in our employees' well-being.

The interview process for the Business Analyst position at Lendi Group is designed to be positive and engaging. Expect to discuss your experiences while getting to know our company culture and values. We believe in transparency and interaction, aiming to provide a great candidate experience throughout the entire process.

Key skills for the Business Analyst position at Lendi Group include strong analytical abilities, proficiency in Agile methodologies, effective communication with cross-functional teams, and understanding of the home loan lifecycle. A proactive and adaptable mindset is also crucial to navigate our dynamic environment.

Lendi Group boasts a welcoming and inclusive culture prioritizing collaboration, innovation, and personal growth. As a Business Analyst, you’ll be surrounded by talented colleagues who are passionate about transforming the home loan experience and supporting each other to achieve collective success.

In interviews, you should discuss specific projects where you've participated in Agile teams, highlighting your role in requirements elicitation, user story creation, and how you facilitated regular feedback to improve processes. Emphasize the value you brought to those projects.

When approaching requirements gathering, it's important to outline techniques like workshops, interviews, and surveys. Explain how you engage stakeholders and prioritize their needs, ensuring that the final requirements align with business goals and customer expectations.

Utilize a STAR (Situation, Task, Action, Result) format to describe a specific challenge you encountered. Focus on your problem-solving skills, your teamwork approach, and the ultimate positive outcome that benefited both the stakeholder and the project.

Mention your proficiency with tools like JIRA and Confluence, as well as any others you have used for project management and documentation. Briefly explain how these tools facilitate communication and effective tracking within Agile teams.

Discuss the importance of regular updates and active listening within your team. Highlight techniques like daily stand-ups, retrospectives, and encouraging feedback to ensure everyone is on the same page and to promote a collaborative atmosphere.

You should articulate different metrics such as user satisfaction scores, task success rates, and time on task. Explain how you use these metrics to inform decisions, identify areas for improvement, and ultimately enhance the customer journey.

Employ examples showing your flexibility and proactiveness with shifting priorities, especially in Agile environments. Discuss techniques like backlog grooming and sprint planning that help you manage changes effectively.

Prepare to talk about a specific project, focusing on your role, the objectives, and how your contributions led to a successful outcome. Use metrics or qualitative feedback to showcase the impact of your work.

Explain your conflict resolution approach, stressing the importance of open dialogue and negotiation. Provide examples of how you’ve facilitated discussions to align conflicting requirements towards common project goals.

Demonstrate that you have researched the home loan application lifecycle. Emphasize your understanding of key steps and lending requirements, sharing any relevant experience you have in this area and how it shapes your approach to business analysis.