Performance Marketing - Account Management (All Levels)

✨ About You:

You’re a curious, strategic, and collaborative professional who thrives in a fast-paced, client-facing environment. You’re a communicator, a problem-solver, and a proactive thinker who sees opportunity in every challenge.

You may be early in your marketing journey and looking to build a strong foundation, or perhaps you’re ready to lead accounts and mentor others. Wherever you are in your career path, you’re looking for a place where you can grow, contribute, and make an impact.

Does this sound like you? If so, Level Agency is currently looking for motivated professionals to join our Client Services team at multiple levels—from Account Coordinator to Account Manager to Account Director. We encourage you to apply and grow with us.

🏢 About Us:

At Level, we use the scientific method to drive effective performance marketing campaigns for our clients. Everything from media planning to the ad creative is done with methodical care. Our teams use a “Test. Learn. Grow.” framework that allows them to act with urgency and quickly adapt to the ever-changing world of performance marketing. This nimbleness and willingness to rethink what we know leads to better decision-making—and the confidence our clients need to pursue bold ambitions.

Recently ranked on the Inc. 500's Fastest-Growing Private U.S. Companies and one of Pittsburgh's Best Places to Work, Level delivers powerful and comprehensive online solutions including multi-channel digital marketing, search engine optimization, lead generation, website development, ROI reporting, and much more.

📣 Level is an equal opportunity employer, a Military Friendly® partner, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

📌 About the Position:

Our Account Management roles sit at the center of client success—serving as the primary liaison between our clients and internal teams. We're currently hiring across multiple levels, from Account Coordinator (individual contributor) to Account Manager (mid-level) and Account Director (senior-level) positions.

Based on your experience, we’ll align you to the role where you’ll be set up to make an impact and continue to grow. All positions involve cross-functional collaboration with Media, Creative, and Analytics teams, and provide opportunities to advance your career in a high-growth environment.

These roles report to varying levels of leadership within Client Services, based on position and account structure. Salary ranges vary from $50,000 to $125,000 depending on role and experience.

💥 Your Impact:

Project & Campaign Management:
You’ll manage timelines, track deliverables, and ensure the smooth execution of campaigns across channels. You’ll coordinate across internal teams and client stakeholders to keep projects moving forward efficiently and effectively.

Client Relationship Building:
You’ll develop strong partnerships with clients—whether you’re managing day-to-day communications or serving as a strategic advisor to executive stakeholders—ensuring client satisfaction and long-term retention.

Strategic Execution:
You’ll translate client goals into actionable marketing strategies and work with internal teams to implement performance-driven solutions. Depending on level, you’ll either support execution, lead campaigns, or oversee entire account portfolios.

Data-Driven Insights:
You’ll work with performance data to assess marketing impact, identify areas for optimization, and present insights that drive strategic decision-making. You’ll help tell the story behind the numbers.

Cross-Functional Collaboration:
You’ll work with channel experts, creative leads, and media strategists to ensure campaign alignment and client success. At more senior levels, you’ll lead cross-functional teams and mentor junior talent.

Financial & Operational Excellence:
You’ll contribute to budget management, invoicing accuracy, and forecasting. At higher levels, you’ll take ownership of account financials, ensuring profitability and growth opportunities.

Business Growth & Opportunity Identification:
You’ll identify ways to grow client accounts—whether through new service offerings, budget expansion, or innovative solutions. At the Director level, you’ll lead strategic growth conversations and partner with leadership to close new opportunities.

💡 Key Values and Attributes:

• 🫱 No Ego, All In: You’ll bring humility and collaboration to your work—whether supporting a project, leading a team, or mentoring others. You put client success and team impact first.
  
• 📚 Better Every Day: You’ll continuously seek to grow and improve—learning new tools, refining processes, and pushing yourself to deliver better outcomes every day.
  
• 🏁 Relentless for Results: You’ll stay focused on outcomes that matter—delivering excellent service, hitting KPIs, and helping clients achieve real, measurable success.
  
• 🔍 Driven by Truth: You’ll advocate for transparency and use data-driven insights to inform decisions, guide strategy, and communicate with confidence.
  

Depending on your experience level, the right role for you might include:

• 1–10+ years of experience in a digital agency setting, with exposure to or ownership of performance marketing campaigns
• Strong understanding of paid advertising platforms such as Google Ads, Meta Ads, LinkedIn, and programmatic platforms
• Experience with campaign management, digital strategy, client communication, and reporting
• In-platform knowledge of tools like Google Ads, Google Analytics, HubSpot, or similar
• Proficiency in Google Suite (Sheets, Docs, Slides) and project management tools like Asana
• Strong communication, problem-solving, and organizational skills
• Interest in and willingness to adopt new technologies, including generative AI tools
• Familiarity with marketing KPIs such as ROI, ROAS, CTR, CPM, etc.
• Experience with budgeting, forecasting, and financial management (for mid to senior-level roles)
• Proven ability to mentor others and lead teams (for senior-level roles)

🗺️ Remote work from anywhere in the US
🌴 Unlimited PTO
🚼 12 weeks of Paid Parental Leave
🤕 8 weeks of Paid Family Leave
📅 12 Paid Holidays with 2 Additional Floating Holidays
☀️ Summer Fridays
⚕️ 4 Competitive Medical Plan Options
100% Employer-paid Vision and Dental
🐾 Pet Insurance
💰 401(k) Retirement Plan with 3% Employer Contribution – 100% vested
💯 Performance reviews every six months
🪜 Career advancement opportunities
🧳 Medical Travel Reimbursement
🔌 $100 Monthly WFH stipend for Phone, Electricity, and Internet (paid quarterly)
🎟️ In-person and virtual company events
🙏 Peer-to-peer appreciation programs
🛎️ Employee concierge services for personal scheduling and organization
🙌 Employee Assistance Program (EAP) offering mental health, financial, and legal counseling

📝 Level is committed to the principles of Equal Employment Opportunity for all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetic information, sexual orientation, or any other category protected by law.

We are only able to employ U.S. residents at this time and are not able to sponsor visas.

If you don’t meet every single requirement, don’t worry—we still encourage you to apply! Studies show that underrepresented groups often don’t apply unless they meet 100% of the qualifications. At Level, we’re committed to creating an inclusive environment and welcome your interest.