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General Manager of Product, Primary Care

About us

LifeMD is a leader in virtual primary care, headquartered in NYC, and we're redefining how healthcare meets technology. Our vertically integrated digital care platform powers telemedicine, laboratory services, and pharmacy solutions, serving over 200 conditions across all 50 states.

Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company—it’s a tech company revolutionizing healthcare.

About the role

The General Manager of Product, Primary Care is responsible for defining, prioritizing, and managing the product roadmap for a specific product or product line. This role requires a deep understanding of customer needs, market trends, and business objectives. The General Manager of Product, Primary Care will work closely with cross-functional teams to ensure successful product delivery.  

Responsibilities

Define and Maintain Product Vision:

    • Develop and articulate a compelling product vision and strategy aligned with business goals
    • Create and maintain a prioritized product roadmap, incorporating customer feedback, market analysis, and competitive intelligence

Gather and Analyze Market Research:

    • Conduct market research and competitive analysis to identify opportunities and threats
    • Analyze market data, user feedback, and competitive landscapes to inform product decisions

Manage Product Backlog & Launch:

    • Create, maintain, and prioritize the product backlog, ensuring it reflects the product vision and roadmap
    • Write clear and concise user stories and acceptance criteria
    • In coordination with finance, develop appropriate pricing strategies
    • Oversee aspects of the product lifecycle, from ideation and development to launch, go-to-market, and ongoing scaling

Collaborate with Cross-Functional Teams:

    • Work closely with engineering, marketing, operations, legal, finance, and other relevant teams to ensure successful product delivery
    • Facilitate communication and collaboration between stakeholders
    • Resolve roadblocks and ensure timely delivery of product roadmap

Measure and Analyze Product Performance:

    • Track key product metrics (e.g., user engagement, customer satisfaction, market share) and analyze performance
    • Use data to identify areas for improvement and make data-driven decisions
    • Monitor key performance indicators (KPIs) and track progress towards achieving business goals

  • 7+ years of experience in product management, product marketing, product owner or a similar role
  • Proven track record of success in leading and growing a product line or business unit for a digital healthcare company
  • Strong understanding of product development methodologies; experience with product discovery/validation techniques and proficiency with project/product management tools (e.g., Jira, ClickUp)
  • Excellent communication, presentation, and interpersonal skills
  • Ability to prioritize effectively and manage multiple projects simultaneously
  • Data-driven decision-making skills
  • Ability to thrive in a fast-paced, dynamic environment
  • Salary Range: $200,000-$250,000
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Unlimited PTO Policy
  • Commuter Benefits
  • Paid Holidays
  • Short Term & Long Term Disability
  • Training & Development

Average salary estimate

$225000 / YEARLY (est.)
min
max
$200000K
$250000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager of Product, Primary Care, LifeMD

LifeMD is on the cutting edge of virtual primary care, and we're excited to welcome a passionate General Manager of Product, Primary Care to our team. In this role, you'll wield a tremendous impact on our product strategy and delivery, ensuring our innovative telemedicine and digital care platform meets the diverse needs of our users across the nation. You're not just stepping into a senior position; you're gaining the opportunity to reshape the landscape of healthcare technology. You'll delve deep into market trends and customer insights, crafting a product vision that resonates with industry demands while actively collaborating with various teams—from engineering to marketing—to bring your ideas to life. The journey doesn't just end at the strategy; you will steer the product through its entire lifecycle, ensuring effective prioritization of tasks, clear communication of user stories, and successful market launches. If you're a proactive leader with a solid background in digital healthcare product management, we encourage you to join LifeMD. With your expertise, you’ll be integral in enhancing our performance metrics, identifying areas for improvement, and refining our offerings to continue leading in an ever-evolving market. Let’s work together to revolutionize how healthcare meets technology and provide outstanding services to our customers!

Frequently Asked Questions (FAQs) for General Manager of Product, Primary Care Role at LifeMD
What are the main responsibilities of the General Manager of Product, Primary Care at LifeMD?

As the General Manager of Product, Primary Care at LifeMD, you will define and manage the product roadmap while maintaining a compelling product vision. Your core responsibilities include conducting market research and gathering user feedback, overseeing product launches, collaborating with cross-functional teams, and analyzing product performance to ensure alignment with customer needs and business objectives.

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What qualifications are required for the General Manager of Product, Primary Care position at LifeMD?

To qualify for the General Manager of Product, Primary Care role at LifeMD, you should have at least 7 years of experience in product management or a related field specifically in digital healthcare. A strong understanding of product development methodologies and experience with tools like Jira or ClickUp are vital, alongside excellent communication skills and the ability to manage multiple projects effectively in a fast-paced environment.

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How does the General Manager of Product, Primary Care contribute to LifeMD's growth?

The General Manager of Product, Primary Care at LifeMD plays a crucial role in the company's growth by defining a strategic product vision and ensuring successful product delivery. By prioritizing product features based on market research and consumer feedback, you’ll not only help enhance user satisfaction but also drive engagement and market share, thus positioning LifeMD as a leader in healthcare technology.

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What are the key performance indicators tracked by the General Manager of Product, Primary Care at LifeMD?

In your role as General Manager of Product, Primary Care at LifeMD, you’ll focus on tracking key performance indicators such as user engagement, customer satisfaction, and market share. Analyzing these metrics will guide your decisions on product improvements and strategic changes, helping LifeMD adapt to the dynamic healthcare landscape.

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What is the salary range for the General Manager of Product, Primary Care position at LifeMD?

The salary range for the General Manager of Product, Primary Care position at LifeMD is between $200,000 to $250,000, reflecting the level of expertise, experience, and responsibilities that come with this vital role within our expanding team.

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Common Interview Questions for General Manager of Product, Primary Care
What experience do you have in product management within the healthcare sector?

Outline your relevant experience, including specific roles you've held and products you've managed. Highlight your familiarity with healthcare regulations, technologies, and the unique challenges in this industry. Use concrete examples that emphasize your impact on product outcomes.

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How do you prioritize tasks on your product roadmap?

Discuss your approach to prioritization, focusing on how you incorporate user feedback, market trends, and strategic objectives. Explain your use of frameworks like MoSCoW or RICE and how data influences your decisions.

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Can you give an example of a successful product launch you managed?

Share a specific instance where you successfully led a product launch. Detail the steps you took, the teams involved, the challenges faced, and how you overcame them, as well as the outcome of the launch and what you learned from that experience.

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How do you approach cross-functional team collaboration?

Describe your experience in facilitating collaboration between different departments. Explain your techniques for fostering open communication, resolving conflicts, and ensuring everyone remains aligned with the product objectives.

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What methods do you use for market research and analysis?

Discuss the tools and techniques you employ for market research, like surveys, focus groups, and competitive analysis. Highlight how you apply this research to inform product strategy and respond to market needs effectively.

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How do you measure the success of a product?

Talk about the key performance indicators you track to assess product success. Use examples of how you have implemented changes based on these metrics to improve products and enhance customer satisfaction.

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What challenges do you foresee for a General Manager of Product, Primary Care?

Consider potential obstacles such as rapid technological changes, regulatory compliance, and competition in the digital healthcare space. Discuss how you plan to address these challenges with proactive strategies and innovative solutions.

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How do you gather and incorporate user feedback into your product development?

Explain the methods you use to collect user feedback—whether through surveys, usability tests, or direct user interviews. Describe how you ensure this feedback is meaningfully integrated into your product iterations.

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What role does data play in your decision-making process?

Emphasize the importance of data-driven decision-making in your management approach. Discuss how you leverage analytics tools to inform product decisions and adjust strategies based on performance metrics.

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Why do you want to work as the General Manager of Product at LifeMD?

Articulate your interest in the position by expressing your passion for healthcare technology and innovation. Align your personal values with LifeMD's mission and share how your experience uniquely positions you to contribute effectively to the company's goals.

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LifeMD is an emerging leader in technology-driven healthcare. We're applying our direct-to-consumer marketing expertise to make access to quality care and medication convenient, cost-effective, and simple.

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Full-time, remote
DATE POSTED
January 11, 2025

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