Engineering Manager, Rider Core Experience

As the Engineering Manager within Lime’s Rider Core Experience Team, you will lead both technical and people management efforts. This includes overseeing diverse teams working on multiple projects, influencing product strategy, driving roadmap creation, and partnering with leadership for organization design. You’re expected to drive innovation, measure team impact, and contribute meaningfully to Lime's growth and rider satisfaction.

To be considered for the Engineering Manager role at Lime, you should possess over 8 years of experience in software engineering, with at least 3 years in a technical leadership position. It's essential to have a demonstrated ability to manage and recruit technical teams effectively, particularly with groups of 7 or more engineers, to ensure holistic performance management and team development.

The Engineering Manager at Lime plays a pivotal role in shaping the business strategy by driving the engineering vision and influencing product development. Your insights and leadership will guide the direction of technical design, roadmap execution, and overall team alignment with Lime's mission of enhancing shared transportation services and rider experiences.

Lime fosters an inclusive and diverse culture, emphasizing innovation, collaboration, and personal growth. As an Engineering Manager, you'll be expected to contribute to this culture by promoting engagement within your team and setting expectations to align with Lime's goals. Working here means being part of a collective mission to impact transportation positively and working with talented individuals from varied backgrounds.

The team dynamics within the Rider Core Experience Team at Lime involve collaboration among mobile, web, and backend engineers. As the Engineering Manager, you will facilitate communication across different functions, leading efforts to define strategies, allocate resources effectively, and ensure that projects are delivered on time and to standards that resonate with our mission of providing effective micromobility solutions.

When prioritizing multiple projects, it’s essential to assess project impact, deadlines, and team capacity. I would first align with strategic company goals and consult with cross-functional partners to identify urgent needs. Transparent communication with stakeholders ensures that priorities remain clear and adaptable to changing circumstances, allowing fluid resource allocation.

My approach to team performance management revolves around setting clear expectations, regular feedback, and fostering an environment conducive to growth. I focus on understanding individual strengths and weaknesses, facilitating personal development plans, and conducting performance reviews to align with organizational objectives while boosting team morale.

In a previous role, we faced a tight deadline on a critical project involving new technology integration. I facilitated daily stand-ups for ongoing assessments and adjustments, ensuring everyone was aligned with project goals. By empowering my team and maintaining open communication, we successfully overcame obstacles and delivered the project ahead of schedule.

To ensure cross-functional collaboration, I promote regular meetings between teams, utilize collaborative tools for project tracking, and establish clear channels for communication. By defining roles and contributions of each team member early on, we can foster a culture of accountability and shared ownership, leading to seamless collaboration.

I typically utilize a mix of qualitative and quantitative metrics such as project delivery timelines, code quality, team engagement surveys, and user feedback. By conducting regular retrospectives and analyzing these metrics, we can continuously improve processes and how we deliver value to our users.

Mentoring junior engineers is one of the most rewarding aspects of leadership. I prioritize building strong relationships, understanding their goals, and providing constructive feedback. I encourage coders to engage with challenging tasks while offering guidance and support, ensuring they grow into full-fledged contributors to our projects.

To foster innovation, I encourage a culture of experimentation and collaboration. I allocate time for team members to work on personal passion projects and facilitate brainstorming sessions where ideas are welcomed and explored. Encouraging diverse perspectives also enhances creative thinking and solution development.

Handling conflicts effectively involves active listening and a commitment to understanding both sides of the issue. I facilitate open discussions to address concerns, ensure all parties are heard, and collaboratively find a resolution that aligns with our team values and objectives.

I have extensive experience implementing Agile methodologies within my teams. I focus on sprints, user stories, and daily scrums to enhance productivity and ensure alignment with project goals. By regularly engaging with stakeholders for feedback, we adapt our processes continuously to improve our output.

Feedback is a cornerstone of my management approach. I believe in providing timely, constructive feedback that helps my team understand their strengths and areas for development. Additionally, I actively seek feedback from my team to improve my leadership methods, fostering a continuous improvement culture.