Sales Associate (Formerly Engineer or Cloud AM)

To apply for the Sales Associate role at Loka, you should ideally hold a Bachelor's degree in Engineering, Computer Science, Business, or a related field, with advanced degrees being a bonus. Furthermore, having a minimum of 3 years of technical experience in areas like AI/ML, data science, or solution architecture is crucial. This role particularly values practical experience more than previous sales records, making it ideal for those transitioning from technical fields.

Your engineering experience is invaluable for the Sales Associate job at Loka, as it equips you with a deep understanding of the technical landscape. This knowledge allows you to provide tailored solutions to our clients, addressing their needs more effectively and facilitating stronger trust and rapport. In this role, we prioritize how your technical skills can enhance client relationships and project executions over conventional sales backgrounds.

As a Sales Associate at Loka, you'll engage directly with high-value clients, assist in the sales process from introductions to securing signatures, and build relationships with key stakeholders. You'll also collaborate with engineers on project scopes and represent Loka at industry events, ensuring you enhance our visibility and network.

Loka boasts a friendly, collaborative, and innovative work culture, perfect for Sales Associates who thrive in teams. You’ll be immersed in a supportive environment where knowledge-sharing and growth are paramount. Coupled with remote work flexibility and the unique perk of every other Friday off, you can expect a balanced and engaging work-life experience.

Travel is important for the Sales Associate role at Loka, as you will need to meet clients and attend industry events. The expectation is up to 25% of your time may involve travel, helping to forge stronger business relationships and enhance your role's effectiveness in securing sales and partnerships.

Loka offers a comprehensive benefits package for Sales Associates, with a salary range of $120,000 to $150,000, 401(k) matching, premium health insurance, short- and long-term disability coverage, and an exciting ‘Explore’ program for abroad work opportunities. Plus, with remote work options and extra time off, we prioritize your overall well-being.

The Sales Associate position at Loka is incredibly special due to our status as an inaugural AWS Generative AI Partner, providing a unique platform for innovation and technical expertise. As you transition from a more technical role, you have the chance to bring your knowledge to the forefront and directly impact our clients' success while working within an inspiring team environment.

When responding to this question, focus on the technical skills you've acquired and how they translate to understanding client needs in the Sales Associate role. Emphasize your ability to communicate complex concepts clearly and provide solutions that align with clients' goals.

Provide a specific example where you successfully identified and solved a technical problem. Highlight your analytical thinking, problem-solving skills, and collaborative efforts with other team members to reach a resolution.

In your answer, emphasize the importance of communication, trust-building, and understanding client needs. Discuss methods like regular check-ins, personalized services, and being proactive in addressing any concerns to establish a strong rapport.

Be prepared to discuss your previous experiences in customer-facing roles, detailing what responsibilities you held and how you addressed customer concerns. Focus on your communication skills and ability to maintain client satisfaction.

In your response, illustrate your time management capabilities. Discuss techniques you have implemented to prioritize tasks and ensure that all projects are executed smoothly, even under pressure.

Explain your motivation for seeking this transition, whether it’s your desire to engage more directly with clients, a passion for recommending solutions, or the ability to influence business outcomes while still leveraging your technical knowledge. Authenticity matters, so be honest about your reasons.

Express your commitment to continuous learning by discussing strategies such as studying documentation, engaging with current sales team members, and seeking feedback from clients after product implementations to gain insights into user experiences.

Discuss a few targeted strategies such as leveraging social media, conducting market research, or attending industry events. Emphasize your ability to utilize data and existing networks to find the right prospects.

Explain your approach to objections by listening actively to the client’s concerns, empathizing with their situation, and responding with clear, detailed information that addresses their worries while showcasing the advantages of Loka's solutions.

Provide a concrete example of a project that demonstrates your skills, teamwork, and the results achieved. Detail your role and explain the positive outcomes that highlight your effectiveness in delivering results.