Dynamics 365 F&O Technical Architect - Operational

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you a Dynamics 365 F&O Expert?

We are looking for a professional and engaging Dynamics 365 F&O Technical Architect for our Data & Dynamics team located in Calgary, Edmonton, Toronto or Vancouver! Utilizing your deep and expert knowledge of Finance & Operations processes you understand client requirements through strong business and technical consulting skills and are well versed in optimizing Dynamics 365 implementations. You favor Change Management over Customization and are able to influence customers accordingly. You will work directly with Sales and Delivery leaders to support solution demos, design, and quotes

• Designs, architect and implements solutions with Dynamics 365 Customer Engagement modules and ensure designs/implementation meet client requirements
• Analyze complex requirements and develop IT strategies and multi-technology solutions that are aligned with industry-accepted best practices
• Create relevant documentation as required including conceptual design, logical and physical designs, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, and transition to operations information
• Develop and implement solutions for the D365 Finance & Operations portfolio leveraging core Dynamics functionality along with Azure PaaS technologies and the PowerPlatform
• Provide the highest level of technical support within the support team, responsible for analyzing, troubleshooting, and resolving the most complex application and integration issues
• Collaborate with business users, Tier 1/2 support teams, developers, and Microsoft to ensure system stability and performance across the enterprise
• Serve as the final escalation point for all functional and technical issues in D365 F&O
• Diagnose and resolve complex system, configuration, and integration issues, including performance bottlenecks and data inconsistencies
• Work closely with development teams to identify and resolve defects, implement patches, and support new releases
• Analyze root causes and implement long-term solutions to prevent recurrence
• Collaborate with Microsoft support (Premier/Unified) to escalate and manage critical issues (FastTrack, LCS)
• Perform system health checks, environment refreshes, and monitoring tasks
• Support code deployments, hotfixes, and service updates following the ALM process
• Participate in regression testing, UAT, and post-deployment validation

• 5+ years of industry experience working with Dynamics 365 F&O
• Proven expertise with multiple products in the D365 Unified Operations portfolio including:
• Financials & Accounting
• Budgeting
• Project Management
• Distribution
• Transportation
• Manufacturing
• Cost Accounting
• Procurement
• Sales Orders
• Retail
• 3+ years of expertise with Dataverse and the PowerPlatform
• 3+ years’ experience with integrations/APIs
• Ability to effectively communicate to different audiences including internal and external stakeholders and peers clearly and concisely in written, oral and various presentation formats and situations
• Proficiency in workshop facilitation (envisioning workshops, art-of-the-possible sessions)

• Post-secondary education
• Designations such as Dynamics 365 Customer Service Functional Consultant Associate, PowerPlatform Developer, Scrum, and Prosci

• Great people and culture 
• Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
• Interesting work – Be part of exciting projects while accessing all the latest technologies
• Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.