Customer Success Specialist - Entrepreneur
Skills
- Strong communication skills
- Proactive problem-solving
- Experience with SaaS products
- HubSpot CRM familiarity
- Ability to manage multiple needs
Responsibilities
- Manage inbound support via HubSpot for service requests
- Resolve tickets in a timely and effective manner
- Understand customers' goals and tailor solutions
- Drive adoption of robotic solutions
- Lead regular check-ins with customers
- Collaborate with Sales, Engineering, and Product teams
- Identify expansion opportunities
- Stay updated with product knowledge
Education
- Bachelor's degree preferred
Benefits
- Health, dental, and vision insurance
- 3% 401(k) match
- 15 days PTO
- 11 paid holidays
- Employee stock option plan
- Career growth opportunities
Average salary estimate
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Lucid Bots Inc. is an AI robotics company that is committed to uplifting humanity by building the world's most productive and responsible robots that perform dangerous and demanding tasks. Headquartered in Charlotte, NC, we engineer, manufacture, ...
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