Sr. Quality Engineer (Rail Transit)

As a Sr. Quality Engineer at Luster, you will be responsible for developing and maintaining quality processes related to our Quality Management Systems (QMS). You will create quality-related documentation, plan and facilitate audits, manage nonconformance tracking, and support quality improvements using methodologies like Lean and Six Sigma. Additionally, you'll provide guidance to junior engineers and ensure that all processes meet regulatory and organizational standards.

To become a Sr. Quality Engineer at Luster, you will need a Bachelor's degree in Engineering, Quality Management, or a related field, alongside at least 10 years of professional experience in quality management. Relevant certifications such as ASQ Certified Six Sigma Green Belt or Certified Quality Auditor are preferred. Experience with transportation projects and familiarity with ISO standards are crucial for this role.

Important skills for a Sr. Quality Engineer at Luster include strong problem-solving abilities, effective team collaboration, and the ability to manage time and workload independently. A solid understanding of quality improvement processes, documentation standards, and proficiency in relevant software applications are also critical. Leadership qualities to mentor other engineers and ensure successful project completion are essential.

At Luster, career development for a Sr. Quality Engineer is emphasized through a formal planning program and an annual professional development allowance of $2,500. You will gain opportunities to enhance your skills through training, certifications, and mentorship, which can help you advance to more senior positions or specialized roles within the company.

The work environment at Luster is dynamic and collaborative, designed to foster effective teamwork and innovation. As a Sr. Quality Engineer, you will work closely with cross-functional teams on large-scale projects while adapting to changing priorities. The organization promotes a positive work culture, which includes unlimited flexible time off, health benefits, and a commitment to inclusivity.

When answering this question, focus on specific projects you've worked on, elaborating on your role in maintaining quality management systems and how you ensured compliance with industry standards. Highlight your experience with audits and any challenges faced during project execution.

Share examples of how you've applied methodologies like Lean or Six Sigma to improve processes. Discuss your analytical skills in identifying areas for improvement and how your contributions led to measurable results in previous roles.

Answer by detailing your tracking system and the steps you take to resolve nonconformities efficiently. Emphasize the importance of communication with stakeholders and teamwork in ensuring corrective actions are effectively implemented.

Discuss your time management techniques and how you evaluate task importance based on project needs. Highlight examples where you successfully navigated tight deadlines while maintaining quality standards.

Provide a specific example where a project did not go as planned and outline what you learned from the experience. Focus on your personal growth and how you applied that lesson to future projects to enhance quality management.

Explain how you utilize data analytics to track quality metrics and drive decision-making. Discuss specific tools or software you’ve used to collect and analyze data and how this information has informed quality improvement plans.

Talk about your mentoring style and methods for developing junior engineers by providing guidance, support, and practical opportunities to learn through real-world application of quality engineering principles.

Highlight your experience in adapting quality management systems to meet regulatory standards, focusing on how you ensure all processes are compliant with ISO standards and any relevant industry regulations.

Discuss the key performance indicators you track to measure quality performance and project success. Offer examples of how these metrics have informed your work and contributed to the overall objective of a project.

Share your approach to conflict resolution, emphasizing active listening, understanding different perspectives, and finding common ground to foster a collaborative work environment.