Program Administrator

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $55,000-$60,000/Annually.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

• Manage medical records, including schedule appointments, tracking the team’s compliance with documentation, consents and HIPPA.
• Maintain accounting and budget records for individual and program expenditures, including assisting clients with Medicaid redeterminations.
• Provide receptionist activities, including triaging calls and coordinating communication between the team and client.
• Schedule and participate in required daily staff meetings, supervisions and needed trainings to continue education and expand knowledge to improve the quality of patient services 
• Ensure all documentation is completed in a timely manner and meets Rule 140/132 and/or MCO requirements. This includes crisis plan assessments and intake documentation.
• Comply with documentation and productivity standards. 

Position Qualifications:

• Bachelor’s Degree required. 
• Proficiency in EHR documentation and review. 
• Bilingual Spanish/English preferred.
• Strong collaboration skills. 
• Excellent written and verbal communication skills.
• Ability to work in a team environment.
• Active reflective listening; ability to engage, motivate and de-escalate. 
• Excellent communication, organization, presentation and PC/computer skills (including proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint) along with other related software. 
• Strong organizational skills, attention to detail, ability to prioritize tasks, and manage time effectively.
• Demonstrated ability to interact with and respect differences of opinion, beliefs, culture, appearances and ways of life.
• Ability to establish trusting, hopeful relationships with clients and their families.
• Driving is required.
• Access to reliable transportation is required.
• Valid Driver’s License in good standing for the state of residency and insurance.
• Valid Illinois statutory and liability insurance coverage is required.