Technical Writer / Learning Specialist Trainee - Tampere (fixed-term)
*Apply soon, as the position may close early based on applicant volume.*
Who we are:
M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
We are looking for a Technical Writer / Learning Specialist Trainee to strengthen our User Guidance and Learning team for the summer. This position serves as a great opportunity to gain valuable hands-on experience in user guidance and learning while working with a knowledge work automation product that is changing the market. We are offering a paid fixed-term contract for four months, starting in May.
What you will be doing
As a Technical Writer / Learning Specialist Trainee, you'll contribute to the team's success in creating easily understandable user guidance and high-value learning experiences. The mission of the team is to help both technical and non-technical M-Files users get the most value out of M-Files. After completing your onboarding program, you'll get a chance to assist the team in a variety of tasks ranging from daily operations to internal development projects.
You'll be taking part in managing our Learning Management System to ensure customers have access to our digital learning content. Additionally, you'll play a crucial role in ensuring the monthly updates to user guides and localizations continue smoothly during the vacation period. You'll also help us unify our content according to guidelines in an ongoing project.
Additional tasks of the team that might become part of your responsibilities:
- Reviewing customer-facing product documentation
- Designing new user interface texts
- Updating learning content, such as videos and courses
What we expect from you
- Pursuing or recently completed a relevant degree program
- Excellent communication skills in English and Finnish
- Understanding of structured documentation
- Familiarity with MS Office
- Proficiency in navigating complex software environments and using different tools, systems, and processes
- Attention to detail
In addition, these are an advantage:
- Working experience in technical communication, digital learning, or localization
- Capability to write content according to the DITA standard
- Experience with Talent LMS, WordPress, Oxygen XML Editor, SDL Passolo, and Git
- Graphic design skills
- Video editing skills
Preferred Location: Tampere, Finland, but for the right candidate, Helsinki can be considered.
What We Offer:
- Comprehensive training for your role, along with dedicated mentors
- Access to the M-Files Ignite Program team that offers university students an excellent start to their careers and fosters professional growth through mentorship and networking.
- Flexibility with hybrid work options and adjustable work hours to accommodate your studies
- Employee benefits, such as ePassi Flex, Auntie well-being service, and more
- M-Files Spirit activities and clubs for socializing
This is a paid fixed-term contract for four months, starting in May 2025 (start date can be agreed).
The salary will depend on your study credits and will range between 2200-2880 EUR/month.
Does this sound exciting to you?
Please send us your application together with your CV and the transcript of your studies soon, but not later than March 31st, 2025.
*Apply soon, as the position may close early based on applicant volume.*
The position will be filled as soon as we find the right candidate, and we are reviewing applications on an ongoing basis.
We are not sponsoring relocation for the role and will not consider applicants outside of Finland.
Please note that we do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails.
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Are you ready to jumpstart your career in the world of technical writing and learning? M-Files, the industry leader in knowledge work automation, is excited to welcome a new Technical Writer / Learning Specialist Trainee to our User Guidance and Learning team this summer! This is not just any role; it’s an incredible opportunity for you to gain practical, hands-on experience while contributing to a product that's transforming the market. Starting in May, you’ll be engaging with both technical and non-technical users, helping them extract maximum value from our innovative platform. Your responsibilities will range from managing and updating our Learning Management System to ensuring smooth monthly updates to our user guides and localized content. You will also have the chance to streamline content according to our guidelines and collaborate on various internal projects, making a real impact in how customers engage with our product. To thrive in this role, you should be pursuing or have recently completed a relevant degree and possess strong communication skills in both English and Finnish. Familiarity with structured documentation and various software tools will set you apart. If you have a flair for technical communication or digital learning, even better! With comprehensive training, mentorship, and a flexible work environment, M-Files looks forward to nurturing your professional growth. Join us and be part of a dynamic team dedicated to redefining how knowledge work is done.
Revolutionize the way knowledge workers automate their processes, from document creation and management to workflow automation, external collaboration, enterprise search, security, compliance, and audit trail.
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