Customer Service and Billing Specialist

Our client, in Georgia, VT is seeking a customer service and billing specialist [Job to join their team. The customer service and billing specialist is responsible for timely and accurate billing entry, coordination, and follow up of all product orders of the company.Job Title: Customer Service and Billing SpecialistLocation: Georgia VTPay Range: 22 - 25 an hour. Based on experience.What’s the Job?• Enters new accounts and purchase orders into X3 billing system;• Manages and processes sample requests, replacements, and call tags for shipping;• Coordinates with the company, accounting departments on billing, collecting, new customers, and month-end financial information;• Communicates with other clients to provide information regarding product outages, orders processed, and pending orders;• Calculates freight cost and coordinates customer preferences;• Processes and maintains records of backordered items and coordinates release, shipment, and invoice once confirmed in stock and released from shipping;• Manages and maintains pricing structures;• Prepares and mails billing invoices to clients;• Answers phone calls in a friendly manner and answers questions appropriately;• Distribute newsletters to clients;• Supports and helps implement continuous process improvements;• Communicates with sales staff, clients, clinics on various questions, problems, inquiries and more;• Completes other tasks, as assigned.What’s Needed?• Associate’s Degree; AND• 3-5 years related data entry or Customer Service Representative experience; OR• Equivalent of relevant education and experience; AND• Attention to detail and organizational skills are a must; AND• Ability to prioritize work; AND• Ability to function well under pressure; AND• Excellent oral and written communication skills; AND• Good problem solving abilities; AND• Ability to respond to common inquiries or complaints knowledgably and respectfully; AND• Proficient with Microsoft office and practical use of spreadsheets.What’s in it for me?• Perm Placement• Benefit Package• Work with a prestigious team• Mon - FriIf this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.