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Analyst - Software QA

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Senior Software Engineer to join the Adobe Experience Platform product within Consumer Technology. This team is responsible for designing, developing, testing, and implementing features that support enterprise marketing data initiatives. Learn more about the career areas and lines of business at wellsfargojobs.com.In this role, you will:• Lead moderately complex initiatives and deliverables within technical domain environments• Contribute to large scale planning of strategies• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures• Resolve moderately complex issues and lead a team to meet existing client needs or potential new client needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals• Lead projects and act as an escalation point, provide guidance and direction to less experienced staffRequired Qualifications:• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education• 2+ year of experience working with Adobe Experience Platform (AEP) software• 3+ years of SQL experience developing big data solutionsDesired Qualifications:• 2+ years of Python programming experience• 2+ years of experience working with API frameworks• Knowledge of Postgres and/or Spark• Experience working with Adobe Launch, Target, Customer Journey Analytics, Customer Data Platform, and/or Query Service/Data Distiller• Experience working with AEP Integrations with third party products/vendors (Marketing Technologies, Social Media, etc.)• Adobe Customer Data Platform certificationJob Expectations:• This position offers a hybrid work schedule (3 days on-site per week)• Ability to travel up to 10% of the time• This position is not eligible for Visa transfer or sponsorshipLocations:• 300 S. Brevard St., Charlotte, North Carolina• 333 Market St., San Francisco, CaliforniaPay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.$84,000.00 - $179,200.00BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.• Health benefits• 401(k) Plan• Paid time off• Disability benefits• Life insurance, critical illness insurance, and accident insurance• Parental leave• Critical caregiving leave• Discounts and savings• Commuter benefits• Tuition reimbursement• Scholarships for dependent children• Adoption reimbursementPosting End Date:5 Jan 2025• Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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What You Should Know About Analyst - Software QA, Maximus

At Wells Fargo, we're on the lookout for an enthusiastic Analyst - Software QA to join our dynamic team in Colorado Springs, CO. Here, you won't just be a number; you'll be integral to ensuring that our software solutions run smoothly and effectively serve our customers. We are committed to putting our customers at the heart of everything we do, and that starts with maintaining a robust quality assurance framework. As an Analyst - Software QA, you will lead initiatives that contribute to the development and implementation of advanced testing measures for our innovative software, particularly focusing on the Adobe Experience Platform. Dive deep into the tasks of designing test cases, troubleshooting complex issues, and working closely with a team dedicated to delivering top-notch customer experiences. You'll have the opportunity to collaborate with various stakeholders, sharing insights and recommending improvements in a friendly, inclusive environment. Keeping up with industry best practices is also crucial, as you'll be instrumental in maintaining a high standard of quality across projects. If you're passionate about driving quality and making an impact, this is the place for you! Join us at Wells Fargo, where every brilliant idea contributes to building a better future for our clients and communities.

Frequently Asked Questions (FAQs) for Analyst - Software QA Role at Maximus
What are the key responsibilities of an Analyst - Software QA at Wells Fargo?

As an Analyst - Software QA at Wells Fargo, your main responsibilities will include leading quality assurance initiatives, designing and implementing test cases, troubleshooting software issues, and working collaboratively under the Adobe Experience Platform. You'll be engaged in ensuring that software meets business and customer needs while adhering to compliance and best practices.

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What qualifications are required for an Analyst - Software QA position at Wells Fargo?

To qualify for the Analyst - Software QA position at Wells Fargo, candidates should have a background in software engineering with at least four years of experience. Familiarity with the Adobe Experience Platform, hands-on SQL experience, and knowledge of testing frameworks are essential. A mix of relevant education and experience will also be considered.

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How does the Analyst - Software QA role contribute to customer experience at Wells Fargo?

In the Analyst - Software QA role at Wells Fargo, you play a pivotal part in ensuring that software applications function seamlessly, which directly affects customer satisfaction. By implementing thorough testing processes and identifying potential issues before they reach customers, you help provide reliable, user-friendly services that enhance overall customer experiences.

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Is there room for professional growth in the Analyst - Software QA position at Wells Fargo?

Absolutely! Wells Fargo values professional development, and the Analyst - Software QA role offers ample opportunities for growth. You'll work alongside seasoned professionals, engage in continuous learning, and have access to numerous training resources that can help you advance your career within the company.

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What kind of workplace culture can one expect as an Analyst - Software QA at Wells Fargo?

Wells Fargo is committed to fostering a diverse, inclusive, and collaborative workplace culture. As an Analyst - Software QA, you'll find a welcoming environment where every team member is encouraged to share their ideas and contribute meaningfully to projects, reinforcing the belief that diversity fuels innovation.

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Common Interview Questions for Analyst - Software QA
Can you explain your experience with software testing and quality assurance?

When addressing your experience, focus on specific projects you've worked on that demonstrate your expertise in testing methodologies. Highlight your familiarity with automated testing tools and your collaborative efforts with development teams to improve software quality.

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What techniques do you use to prioritize testing tasks?

Discuss your approach to prioritizing testing tasks based on factors like business impact, risk assessment, and deadlines. Mention how you collaborate with project managers to align testing efforts with the project's overall objectives.

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How do you handle tight deadlines while ensuring quality?

Explain how you manage your time effectively and leverage automation tools to streamline repetitive tasks. Share any strategies you use to maintain quality under pressure, such as focusing on critical features and conducting risk-based testing.

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How familiar are you with the Adobe Experience Platform?

Ensure to mention your direct experience with AEP, explaining specific projects where you've utilized its features for testing. Discuss any relevant certifications or training you’ve received.

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Describe a challenging bug you found and how you approached resolving it.

Share a detailed account of a bug that posed a significant challenge. Illustrate your troubleshooting process, who you collaborated with, and how you tracked it through to resolution, emphasizing your analytical skills.

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What is your approach to documenting test cases and results?

Discuss your methodology for creating clear, comprehensive documentation that ensures reproducibility and traceability of test cases and outcomes. Highlight how this contributes to the overall development lifecycle.

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Can you discuss a time when you faced resistance from team members regarding a quality issue?

Provide an example illustrating your conflict resolution skills. Focus on how you communicated effectively with your team, advocating for quality while also being receptive to their insights.

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How do you stay updated on industry trends in software QA?

Talk about your commitment to continuous learning, including attending workshops, webinars, or industry conferences. Mention any relevant online communities or publications you follow to stay informed.

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How do you integrate user feedback into your testing processes?

Discuss how you incorporate user feedback by collaborating with UX teams and analyzing feedback from user testing sessions. Emphasize the importance of aligning QA practices with user experience.

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Why do you want to work as an Analyst - Software QA at Wells Fargo?

Express your enthusiasm for the role and the company's values. Highlight your interest in contributing to Wells Fargo's initiatives toward improving customer satisfaction through high-quality software solutions.

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Full-time, hybrid
DATE POSTED
December 20, 2024

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