Director, IT Strategic Sourcing & Relationship Management

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

McDonald’s has set an ambition to become a Global Indirect Sourcing and Procurement leader. To make this happen, we are standing up a new Global Indirect Sourcing and Procurement Organization (IS&P). This organization will help McDonald’s to better leverage our scale and unlock sustainable value for our company and communities.  We are transforming our Indirect Sourcing and Procurement capabilities, processes, solutions, and ways of working to create One McDonald’s Way of buying Indirect goods and services responsibly. This role presents an exceptional career opportunity to be a part of this journey as the Strategic Sourcing & Relationship Management Lead.  

This role is responsible for supporting the business as they collaborate with their top, strategic IT suppliers / vendors, including coordination of activities (i.e., identifying stakeholders for Quarterly Business Reviews). It is expected that this role excels working independently, while effectively communicating to executive leaders to drive desired outcomes. 

Responsibilities: 

• Business Partnership: Serve as a strategic Business Partner with Enterprise Relationship Managers to provide recommended supplier management policies and procedures, including supplier performance targets and assessment criteria 
• Supplier Segmentation Framework: Develop a best-in-class IT supplier segmentation framework, using specific assessment criteria (e.g., risk, spend, etc.) to influence business decisions on strategic IT vendors / suppliers 
• Contractual / Commercial Performance Management: Monitor and ensure all parties involved in a contract (such as IT service providers, vendors, or contractors) fulfill their obligations as specified in the contract. Focusing on
• Business Partnership: Serve as a strategic Business Partner with Enterprise Relationship Managers to provide recommended supplier management policies and procedures, including supplier performance targets and assessment criteria 
• Supplier Segmentation Framework: Develop a best-in-class IT supplier segmentation framework, using specific assessment criteria (e.g., risk, spend, etc.) to influence business decisions on strategic IT vendors / suppliers 
• Contractual / Commercial Performance Management: Monitor and ensure all parties involved in a contract (such as IT service providers, vendors, or contractors) fulfill their obligations as specified in the contract. Focusing on assessing the performance of IT contract terms, conditions, and deliverables to ensure compliance with agreed-upon standards, timelines, and quality levels.
• Portfolio Management: Collaborate with the other category lead & sourcing managers to develop and execute strategies for efficient IT supplier portfolio management, encompassing segmentation and rationalization initiatives aligned with strategic objectives 
• Project Management: Responsible for the coordination of strategic IT supplier / vendor relationships between the Business and the third party IT provider. Activities include identification of business stakeholders, gathering requirements and ideation of supplier innovation    
• Continuous Improvement: Drive ongoing IT supplier performance improvement initiatives, including overseeing supplier business reviews and targeted improvement plans 
• Issue Resolution: Addressing and resolving conflicts or issues that arise with IT vendors, ensuring a timely and fair resolution 
• Drive Innovation: Contribute to IT sourcing initiatives that drive innovation, cost savings, and operational efficiency in line with the company's broader business strategies.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $168,350 - $218,860 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

• Minimum 4-year degree, MBA preferred
• 7+ years of relevant experience in a highly complex environment and Global landscape
• 3+ years experience leading teams and managing multiple projects
• Experience in conducting influential discussions with executive leaders
• Strong background in IT procurement, strategic sourcing, and vendor relationship management, with excellent negotiation, communication, and problem-solving skills 
• Skills: Procurement Industry Expertise, Strategic Thinking, Executive Presence / Communications, Advanced Sourcing, Contracting Knowledge, Stakeholder Management, Vendor Management, Project Management

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.