Certified Medical Assistant

As a Certified Medical Assistant at GoHealth Urgent Care, you will have a diverse range of responsibilities including managing patient check-ins, taking vital signs, interviewing patients, and administering point-of-care tests. You'll also handle administrative tasks, process co-pays, schedule appointments, and assist providers during examinations, providing crucial support to ensure the highest quality of patient care.

To become a Certified Medical Assistant at GoHealth Urgent Care, you should have a high school diploma and a medical assisting program certification. Additionally, you must hold one of the approved certifications such as CCMA, CMA, or RMA. It’s essential to have Basic Life Support (BLS) certification upon hire, and you'll also need to complete CPOE certification within two weeks of your start date.

At GoHealth Urgent Care, career advancement opportunities are robust for Certified Medical Assistants. You have the chance to move into leadership roles within Center Operations or Clinical Education as you grow in your career. Our supportive environment encourages ongoing professional development to elevate your practice and skills.

Yes! GoHealth Urgent Care has an excellent bonus program for Certified Medical Assistants, with the potential to earn up to $600 per month. The bonuses are contingent on meeting center metrics and achieving customer satisfaction scores, meaning the harder you work to support our patients, the more you can earn.

Certified Medical Assistants at GoHealth Urgent Care enjoy a full suite of comprehensive benefits, including medical, dental, and vision insurance, short/long-term disability coverage, life insurance, and a 401(K) plan with employer matching. Additionally, you’ll benefit from 5 weeks of paid time off, helping you maintain a healthy work-life balance.

GoHealth Urgent Care places a strong emphasis on the training of Certified Medical Assistants. New team members receive EMR training along with mentorship from experienced providers and market leadership. This supportive environment ensures you are well-prepared to excel in your role and deliver exceptional patient care.

Working at GoHealth Urgent Care is a rewarding experience, as we prioritize patient care and create a welcoming culture. With innovative facilities, collaborative teams, and numerous opportunities for professional growth, it’s an ideal environment for Certified Medical Assistants looking to advance their careers while making a meaningful impact on patients' lives.

When answering this question, highlight specific experiences you’ve had managing electronic medical records. Discuss the types of EMR systems you've used, how you ensure accuracy and confidentiality, and any training you've received. It's important to express your understanding of data entry, chart management, and patient privacy regulations.

In your response, illustrate your time management skills and ability to assess patient needs quickly. Share a specific example from your experience where you prioritized urgent cases over routine tasks, and explain your thought process in those moments to ensure effective patient care.

Discuss the importance of communication and empathy in your approach. You might mention how you greet patients warmly, listen to their concerns, and keep them informed throughout their visit. Provide examples that show how you've worked to create a positive experience for patients in your past roles.

Share your specific experiences with measuring and recording vital signs such as pulse rate, blood pressure, and temperature. Offer details about the tools used and the importance of accuracy in patient assessment. Illustrating your confidence and thoroughness will strengthen your response.

Focus on your interpersonal skills and emotional intelligence. Provide a detailed example of a difficult interaction you've had with a patient and how you navigated the situation to ensure both their needs and the clinic’s protocols were met, emphasizing your commitment to patient care.

In your answer, demonstrate your critical thinking and problem-solving skills. Emphasize the safety of the patient as your priority and how you would seek guidance from a supervisor or consult relevant protocols. Showing initiative in seeking help while prioritizing patient care is key.

When tackling this question, share your training and actual hands-on experience with phlebotomy. Discuss how you ensure patient safety, comfort, and proper procedure during blood draws as well as how you handle specimens post-collection for lab analysis.

Express your understanding of the importance of hygiene and organization in a healthcare environment. Discuss the specific practices you follow, such as regularly restocking supplies, cleaning examination rooms after each use, and ensuring all tools are properly sanitized and stored.

Share your personal perspective on the joys of working in healthcare, focusing on making a difference in patients’ lives. Reflect on specific moments that have been especially rewarding to you, such as successfully assisting in treatment or receiving positive feedback from patients.

In your response, emphasize the importance of lifelong learning in the medical field. Discuss how you participate in continuing education, attend workshops, or read professional literature. Mention any specific courses you have taken that have helped enhance your skills as a Certified Medical Assistant.