MnSCU Academic Supervisor 2/Director of Admissions, Engagement & Retention

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Working Title:

MnSCU Academic Supervisor 2/Director of Admissions, Engagement & Retention

Institution:

Northland Community and Technical CollegeMnSCU Academic Supervisor 2

Bargaining Unit / Union:

216: Middle Management Association

City:

East Grand Forks

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$33.61 - $50.52

Job Description

This position provides dynamic and innovative leadership to optimize admissions, enrollment, engagement, retention, and graduation rates for all students. The Director is responsible for managing a comprehensive admissions program for domestic and international students; collaborating on and implementing Northland’s enrollment management plan with the Director of Marketing and Recruiting; assessing to ensure continuous improvement of systems and processes designed to meet enrollment and retention targets; planning, coordinating, and improving the experience for students on the East Grand Forks campus including Student Senate, Student Ambassadors, and Student Life; overseeing and supervising  staff members within the department; and, is expected to be a highly collaborative partner with appropriate Northland departments (e.g. academic and student affairs, athletics, marketing, student services, workforce development, and alumni) and external stakeholders (e.g. high schools, industry, and community organizations) to ensure student enrollment, engagement, retention, and success.

• Provide supervision and direction of the college-wide admissions, registration, engagement, and retention processes. 
• Plan, implement, manage, and direct all admissions and registration functions to ensure potential and current students have the information needed to navigate from first touch through enrollment.
• Supervision and evaluation of the daily operations of the Front Reception Desks, and Admissions office staff, exercising supervisory authority to employees to effectively perform assigned job duties to achieve the annual objectives of the department.
• Develop and monitor the respective budgets to ensure that admissions, enrollment, and engagement needs of the college are met.  Conduct all budget tasks with strategic and long-range plans in mind.
• Serve as the Student Life Coordinator for the East Grand Forks campus.
•  Represent the College, Student Affairs department and the office on various committees.

Salary Range:

Minimum Qualifications

• Bachelor’s degree.
• 2-3 years of demonstrated progressive supervisory experience.
• Experience with enrollment management and retention in a higher education setting.
• Knowledge of customer relationships management (CRM) software.
• Excellent written, verbal and interpersonal communication skills, as well as an ability to prioritize work duties and manage multiple tasks simultaneously.
• Ability to problem solve situations with a positive attitude utilizing critical thinking skills.
• Knowledge of state and federal statutes and regulations, including FERPA, to ensure compliance and data integrity.

Preferred Qualification 

• Master’s degree in education, Student Services, Marketing, Counseling or a related field
• A thorough understanding of Minnesota State Board policies and procedures, Northland policies and procedures, the Northland program inventory and curriculum design, and an understanding of the Northland strategic work plan. 
• Comprehensive computer software skills including, but not limited to, ISRS, DARS, Microsoft Suite, Salesforce, Perceptive Content, etc.
• Five years of progressive supervisory and leadership experience in higher education

Other Requirements

Work Shift (Hours / Days of work)

Days, M-F

Telework (Yes/No)

No

About

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.  We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

05-07-2025

Position End Date:

Open Date:

03-30-2025

Close Date:

Posting Contact Name:

Kari Beito

Posting Contact Email:

ly8635ls@minnstate.edu