Product Manager, Biometric Authentication (#AM-0727)

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

At Mitek, we believe that teams are stronger and more innovative when they have the range of opinions and perspectives that come from diversity. Very simply, we know that diversity is a foundational strength for our organization. A diverse workforce makes for stronger teams as a wider breadth of thinking and experience broadens the power of our collective mind. Building stronger teams is foundational to serving our customers comprehensively, innovating our products and solutions, and enabling more impactful decision-making across our business.   

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.

Mitek Systems is hiring for a hybrid Product Manager, Biometric Authentication for our New York office.

• Support the development of the company’s rapidly advancing biometric authentication product roadmap and assist senior leadership in defining and executing future strategy for these products.
• As a part of the company’s global product management organization, manage product features and drive projects to completion in a dynamic and fast-paced environment.
• Drive the financial results of the product, achieve profitable P&L, keep updated the financial status of the product and its unit economics.
• Prioritize the backlog of features with clear business partner acceptance criteria and focus on user experience and scalability.
• Drive product launches with a cross-functional team, including product marketing, sales engineering, customer success, and production support.
• Build support for the product vision with internal business partners and key customers.
• Improve business processes and procedures as well as key metrics for success.
• Continually report on product performance with supporting data.
• Measure and analyze product performance.
• Craft business-friendly release notes for each feature release.
• Participate in scrum meetings to communicate feature requirements.
• Ensure data is collected and analyzed for product releases to ensure validation in the market.
• Partner with technical counterparts to create and maintain alignment between product and technical roadmaps. 
• Employer offers optional hybrid work from home within commuting distance to the office.

• Bachelor’s degree or equivalent in Computer Science, Information Technology, Economics or a related field.
• 6 years progressive experience in IT product management.

• Work experience to include:
• 2 years of experience working with cross-functional teams as software product owner or in software product management for AI-based or ML-based software products and services; must include one year of experience supporting design, build, deployment, and maintenance of biometrics and facial recognition technologies.
• 1 year of experience managing the development of software for identity-verified authentication or biometric verification technologies; must include driving product decisions in a software products organization.
• Working with Scrum teams in an Agile environment.
• Communicating and collaborating with technical and non-technical stakeholders on product metrics, budget, deliverables, and status.
• Defining and managing customer-facing Application Programming Interfaces (APIs) and Business-to-Business-to-Business (B2B2B) products.
• Ensuring product compliance with General Data Protection Regulations (GDPR) and Personally Identifiable Information (PII) regulations.
• Product development experience with face recognition or liveness detection technologies.

• Academic background or work experience to include:
• Applicants with Computer Science or IT degrees must show academic coursework or work experience in international economic relations, international business management or a combination of these fields.
• Applicants with Economics-related degrees must show academic coursework or work experience with computer technologies.
• Any and all experience can be gained concurrently. 

• $155,542 - $155,542 USD per annum

Resume submission instructions:

Individuals interested in applying for the position must email resume with Job Ref. # AM-0727 to: recruiting@miteksystems.com.

We take pride in enabling career growth in an environment of innovation and teamwork.  Our commitment to all Mitekians is to do meaningful work that matters.  Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.  We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. 

We take pride in enabling career growth in an environment of innovation and teamwork.  Our commitment to all Mitekians is to do meaningful work that matters.  Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.  We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. 

Benefit offerings – may vary based on geographic location

Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics 

Financial future: retirement/pension plan contributions, MTK stock plan participation  

Income protection: life event & disability coverage 

Paid time off: generous annual leave, company holidays, volunteer time off 

Learning: e-learning license, tuition reimbursement, hackathons 

Home office setup allowance

Additional/optional benefits: pet insurance, identity theft protection, legal assistance 

We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!