Strategic Partnerships Manager

To excel as a Strategic Partnerships Manager at Modern Health, candidates should have at least 7 years of experience in the employer healthcare benefit consultant or partnerships space. A preferred Bachelor's degree in business, healthcare, health management or well-being is also beneficial. Strong relationship-building skills and a proven track record of meeting partnership or sales goals are essential for this role.

The Strategic Partnerships Manager at Modern Health will be responsible for managing partnerships with benefit consultants and driving growth through referrals. This includes cultivating partner relationships, implementing effective co-marketing initiatives, and collaborating cross-functionally to enhance the partner experience. The role requires a proactive approach to identifying new opportunities and fostering ongoing partner engagement.

Modern Health stands out as a woman-founded company dedicated to reshaping mental health care in the workplace. With partnerships spanning over 500 global companies, we emphasize a people-first work culture, and our commitment to diversity and inclusion creates a vibrant work environment. As a Strategic Partnerships Manager, you’ll play a key role in influencing mental health solutions across the industry.

Yes, the Strategic Partnerships Manager position at Modern Health is a remote role available to candidates within the U.S. However, it is essential to align work hours with our team in the Pacific time zone, requiring availability for at least six hours between 8 am and 5 pm PT.

As a Strategic Partnerships Manager at Modern Health, you will work with a variety of benefit consultants and brokers, including prestigious firms like WTW, Mercer, Aon, and Lockton. Building relationships with these national consulting firms will be vital to driving referrals and creating impactful mental health solutions for their clients.

Modern Health is deeply committed to employee well-being. We provide comprehensive health benefits, access to emotional support resources, generous time off policies, and professional development opportunities. Our culture values work-life balance and encourages every employee to take care of their mental and physical health.

Key skills for the Strategic Partnerships Manager position include exceptional communication abilities, high emotional intelligence, strong interpersonal skills, and a knack for relationship-building. Experience in healthcare or partnerships, along with a proactive attitude towards problem-solving and collaboration, will contribute significantly to success in the role.

When answering this question, highlight your previous roles in partnership management, particularly within healthcare or benefits consulting. Discuss specific examples of how you've nurtured relationships with partners and contributed to achieving mutual goals.

Detail your relationship-building strategy, emphasizing your ability to listen, understand their needs, and provide value. Discuss techniques you use to maintain regular communication and check-ins to foster a strong partnership dynamic.

Share a specific example of a co-marketing initiative you led, highlighting your role in the planning and execution stages. Discuss measurable outcomes, such as engagement metrics, referrals generated, or any innovative approaches you implemented.

Identify elements such as trust, mutual benefits, open communication, and shared goals as crucial to successful partnerships. Provide examples from your experience to illustrate how you've fostered these elements in previous roles.

Listen closely to the question and respond with a specific challenge you encountered. Discuss your approach to resolving it, including communication, problem-solving techniques, and follow-up actions to restore and enhance the relationship.

Discuss your experience in using metrics and analytics to assess partnership performance. Highlight how you utilize data to identify growth opportunities, measure impact, and refine strategies for driving referrals and engagement.

Emphasize the importance of personalized engagement, providing value through resources, or co-hosting events. Describe how you set partnership goals and motivate partners to achieve shared outcomes.

Share specific methods you utilize to stay knowledgeable about the industry, such as following news outlets, attending conferences, or participating in professional networks. Discuss how this knowledge informs your partnership strategies.

Highlight examples of working collaboratively across teams (marketing, product, or client success) to achieve partnership objectives. Share how you ensure alignment and effective communication to drive success.

Express openness to feedback and your proactive approach in using it to improve partnership dynamics. Discuss how you've implemented feedback in previous roles to enhance service delivery and partner experiences.