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Job details

IT Service Desk Agent

Morgan & Morgan is a leading personal injury law firm seeking a skilled IT Service Desk Agent to provide technical support to our team. Join us in our mission to protect consumer rights.

Skills

  • Technical support
  • Problem-solving
  • Active Directory
  • Microsoft Office 365
  • Networking concepts

Responsibilities

  • Provide frontline technical support to end-users
  • Respond to inquiries in a timely and professional manner
  • Troubleshoot and resolve technical problems
  • Record and document all requests or incidents
  • Maintain a high level of Customer Satisfaction
  • Collaborate with other members of the IT Service Desk team

Education

  • ITIL Foundation certification (preferred)
  • Relevant technical degrees or certifications are a plus

Benefits

  • Medical and dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Founded in 1988 and headquartered in Orlando, Florida, Morgan & Morgan is a law firm that specializes in nationwide mass tort litigation. The firm handles cases including personal injury, negligence, insurance disputes, defective product suits, cl...

127 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$45,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 8, 2024

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