Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.
We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
#LI-Hybrid
In the current asset servicing environment, clients are looking for service providers to not only provide core administration services but also act as trusted advisor and partners. The role is to create a client focused culture within the company. Focusing on Client satisfaction by ensuring an enhanced service model is delivered to clients.
Client 360 will help coordinate deliverables across operations teams, help mitigate risk and communication strategy for incidents, participate in global projects to standardize and enhance our target operating model, implement client satisfaction monitoring and strengthen and develop relationships with our clients.
A partial list of responsibilities and skills includes:
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.
So, why settle for the ordinary? Apply now for a Brilliantly Different career.
MUFG is an equal opportunity employer.
Join MUFG Investor Services as a Senior Associate Director, Client 360, and experience a career that's Brilliantly Different! Located in Toronto, ON, Canada, we're not just another financial services firm—we're a part of the Mitsubishi UFJ Financial Group that caters to the needs of over 480 global investment firms. In this pivotal role, you'll create a client-focused culture that emphasizes satisfaction and trust. Your primary focus will be developing strong relationships with key decision-makers while managing client queries and ensuring seamless service delivery across operations teams. You'll be the go-to person for incident management and escalation, playing a crucial part in maintaining high client retention and monitoring service levels. If you're someone who thrives in connecting commercial strategies with client objectives, exploring cross-sale opportunities, and engaging in global projects, we want you on our team. With at least seven years of experience in fund administration or asset management, you understand what it takes to provide exceptional service and satisfy complex client needs. Join us and be part of a thriving culture where your leadership skills and innovative thinking will make a real difference. Don't settle for ordinary; embrace a career that truly stands out with MUFG Investor Services!
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