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Migration Consultant

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. 

 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

 

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. 

 

Other recent awards include: 

• Two-time winner (2024, 2023) National Top Workplaces 

• Two-time winner (2024, 2023) Top Workplace innovation 

• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune 

• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine 

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility 

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits 

• 2024 Cultural Excellence 

• 2024 Technology Industry  

• 2023 Top Workplace Leadership 

• 2023 Top Workplace Purpose & Values 

• 2022 Top Workplace Employee Appreciation and Employee Well Being 

 

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! 

 

Your opportunity for impact:

NetDocuments is seeking a Migration Consultant to join the Partner Technical Services team within our Customer Success department. We are looking for a high-energy, team-oriented individual to assist our implementation partners in deploying NetDocuments to law firms, corporate legal departments, and local government clients. This role will focus on providing expert consultation and training resources to ensure successful implementation and adoption of NetDocuments solutions. 

 

What your contributions will be: 

  • Collaborate with implementation partners to support the deployment of NetDocuments solutions by maintaining and conveying best practices for document management system (DMS) migration work. 
  • Review partner implementation requests and provide feedback highlighting potential issues, limitations, and options for implementation. 
  • Stay up to date on new platform features and process updates, especially as they pertain to migration work. 
  • Collaborate with the NetDocuments team to optimize processes, documentation, and tools. 
  • Conduct partner training sessions on DMS migration foundations and technical migration processes as needed. 
  • Other duties as assigned 

 

What you will bring to the team: 

  • Relationship Builder 
  • Organizational Skills 
  • Communication Proficiency 
  • Presenting 
  • Collaboration Skills 
  • Customer Orientation 
  • Problem Analysis 
  • Business Orientation 

 

What you will need for success: 

  • BA, BBA, or BS in Business, Computer Science, or related field preferred. 
  • 3+ years of relevant work experience within a consulting firm, technology vendor, or internal legal role preferred. 
  • 3+ years of relevant experience with SQL databases and SQL scripting. Strong database analysis skills required. 
  • Proven analytical and quantitative skills with high attention to detail. 
  • High degree of comfort using Microsoft products (Word, PowerPoint, Excel, OneNote, M365/Teams). 
  • Demonstrated organizational and project management skills. 
  • Polished and professional attitude and demeanor with a customer service mindset. 
  • Ability to work collaboratively and build relationships. 
  • Ability to adjust communications based on the target audience. 

 

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 9 paid holidays
  • Monthly contributions for wellness
  • Access to LinkedIn learning with monthly dedicated time to explore

 

Compensation Transparency

The compensation range for this position is: $110,000 - $140,000

 

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

 

Equal Opportunity:

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

 

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#LI-REMOTE

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What You Should Know About Migration Consultant, NetDocuments

Are you ready to bring your expertise in migration consulting to a company that's redefining the content management landscape? At NetDocuments, we pride ourselves on being the world’s #1 trusted cloud-based content management and productivity platform tailored for legal professionals. As a Migration Consultant, you'll be an integral part of our Partner Technical Services team within Customer Success. This high-energy role involves collaborating with implementation partners to ensure a smooth deployment of our platform to law firms, corporate legal departments, and local government clients. We believe that every interaction matters, and your expertise will help us maximize the effectiveness of our solutions. You'll provide valuable feedback on partner implementation requests, conduct training sessions on document management system migrations, and stay updated on the latest platform features. We're looking for someone who’s not just detail-oriented but also a natural relationship builder with strong communication skills and a drive for problem-solving. If you’ve got experience in SQL databases and a passion for enhancing user experiences, you'll find a home at NetDocuments, where we celebrate diverse ideas and innovation. Our culture is anchored in collaboration and support, allowing all team members to thrive and contribute to meaningful outcomes. And best of all, our flexible work environment empowers you to work in a way that suits your life. Join us and make a real impact in the legal tech space!

Frequently Asked Questions (FAQs) for Migration Consultant Role at NetDocuments
What does a Migration Consultant do at NetDocuments?

A Migration Consultant at NetDocuments plays a crucial role in ensuring the successful deployment of our content management solutions to our diverse clientele, which includes law firms and government clients. This position involves providing expert consultations, maintaining best practices for document management system migrations, and conducting training sessions. These professionals act as a bridge between implementation partners and our internal teams, ensuring that all implementation requests are meticulously reviewed and that potential challenges are proactively addressed.

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What qualifications do you need to apply for the Migration Consultant position at NetDocuments?

To apply for the Migration Consultant role at NetDocuments, candidates should ideally possess a BA, BBA, or BS in Business, Computer Science, or a related field. Additionally, a minimum of 3 years in a relevant role, especially within a consulting firm or technology vendor, is preferred. It’s also essential to have experience with SQL databases and a strong foundation in database analysis. Excellent organizational and customer communication skills will enhance your fit for this role.

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How does NetDocuments support career growth for Migration Consultants?

NetDocuments fosters a culture that emphasizes employee empowerment and career growth. As a Migration Consultant, you'll have access to continuous learning opportunities, including training sessions and use of platforms like LinkedIn Learning. The inclusive environment encourages collaboration and the sharing of innovative ideas, making it easier for you to progress in your career while contributing to the team’s success.

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What is the work environment like for a Migration Consultant at NetDocuments?

The work environment at NetDocuments is hybrid and remote-friendly, allowing Migration Consultants to balance their professional and personal lives effectively. You’ll find a supportive culture where teamwork and collaboration are encouraged, leading to an overall positive atmosphere. Our recent awards, including accolades for work-life flexibility and top workplace recognition, speak volumes about the values we uphold.

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What are the main responsibilities of a Migration Consultant at NetDocuments?

As a Migration Consultant at NetDocuments, your main responsibilities include collaborating with implementation partners, reviewing and providing feedback on implementation requests, conducting partner training sessions, and staying updated on new platform features. Your input will be critical in streamlining migration processes and enhancing the user experience, ensuring a seamless transition to our solutions.

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What skills are essential for success as a Migration Consultant at NetDocuments?

Success as a Migration Consultant at NetDocuments hinges on several key skills, including stellar organizational abilities, strong communication proficiency, and the ability to analyze problems effectively. Relationship-building skills are vital, as you'll be working closely with partners and internal teams. Additionally, a solid understanding of SQL databases and project management can greatly enhance your effectiveness in this role.

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What benefits does NetDocuments offer to Migration Consultants?

NetDocuments offers an array of enticing benefits for Migration Consultants, including comprehensive healthcare coverage, a generous 401K match with immediate vesting, and flexible personal time off. Employees also benefit from wellness contributions and access to professional development resources. Our commitment to work-life balance is evident in our monthly contributions for wellness and numerous paid holidays.

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Common Interview Questions for Migration Consultant
Can you explain your experience with document management system migrations?

In answering this question, share specific projects where you were involved in DMS migrations, highlighting your role, the strategies you employed, and the outcomes achieved. Focus on what you learned and how these experiences shaped your approach to consulting and project management.

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How do you approach training partners on migration processes?

Discuss your methodology for conducting training sessions. Emphasize your ability to adapt the training style based on the audience's expertise level. Mention any tools or resources you use to prepare training material and ensure the content is both engaging and informative.

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What techniques do you use for maintaining communication with implementation partners?

Describe your preferred communication channels and techniques, such as regular check-ins or updates via email or project management tools. Emphasize the importance of being proactive and open to feedback to facilitate smooth collaborations.

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Can you provide an example of how you overcame a challenge during a migration project?

Share a specific instance where you faced a challenge, detailing the context, your approach to resolve the issue, and the results of your actions. This showcases your problem-solving skills and ability to think on your feet.

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How do you keep yourself updated with new SQL features and trends?

Outline your strategies for continuous learning in the field of SQL and database management. This could include attending workshops, following industry blogs, or participating in online forums and webinars.

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Describe a time you had to collaborate with a non-technical team. How did you ensure effective communication?

Illustrate your ability to translate technical jargon into easily understandable terms for non-technical audiences. Provide an example that emphasizes your interpersonal skills and adaptability in communication.

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What is your strategy for ensuring a successful migration during high-stress situations?

Discuss your ability to stay organized and make quick decisions under pressure. Highlight techniques such as creating back-up plans or prioritizing tasks to demonstrate your ability to manage stress effectively.

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How would you prioritize multiple implementation requests from partners?

Explain your method for assessing urgency and importance, perhaps by establishing criteria for prioritization such as business impact and time sensitivity. Share tools or techniques you utilize to stay organized.

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What role does collaboration play in your work as a Migration Consultant?

Talk about how you rely on collaboration not just internally but with external partners to achieve project goals. Mention specific tools or practices you employ to enhance team collaboration and outcome.

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Why do you want to work as a Migration Consultant at NetDocuments?

Convey your enthusiasm for the opportunity, focusing on what attracts you to NetDocuments specifically. This might include the company’s innovative approach to legal tech, values, culture, or the professional growth opportunities available.

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Founded in 1999, with more than 3,050 enterprise customers worldwide, NetDocuments is dedicated to helping individuals, teams, and firms Work Inspired. With NetDocuments, millions of scattered documents become one source of unified insights. Cont...

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Full-time, hybrid
DATE POSTED
November 29, 2024

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