DSP Partner Operations Manager

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

 The Ads Channel Partner Management team is part of the Ads Channel & Operations team within the Netflix Advertising organization. The Ads DSP Partner Operations role will lead and manage the enablement and operational deployment activities with our global DSP partners.

The ideal candidate will bring ad tech and programmatic industry expertise, stellar communication skills, and comfort with senior-level stakeholders. They will drive and promote DSP deployment, collaborating both internally and externally across different functions and working with partners from DSP to ensure successful development and implementation of operating plans for the partnerships. The candidate must possess the drive and attention to detail that transforms a vision into reality, and the ability to interact with all teams and levels within Netflix. The ideal candidate will be a proven performer in a fast-paced, demanding environment and have experience driving operational excellence. The candidate should be confident in navigating tension, able to influence, and act as an advocate for partners while keeping Netflix’s long-term interests at the forefront.  

Key areas of responsibilities include:

• Develop and drive global DSP operating plans with partners, and coordinate internal cross-functional and cross-regional stakeholders to drive action against milestones

• Orchestrate the deployment and launch of new operating plans in alignment with strategy to add new global demand partners

• Use data and insights to drive strategic decision-making; proactively synthesize findings, develop recommendations, and communicate results

• Lead stakeholders through monthly and quarterly business reviews to monitor metrics, track successes, and enable accountability against core deliverables and milestones 

• Establish and refine mechanisms and processes to ensure effective partner operations with Netflix during weekly practitioner stakeholder calls; manage day-to-day escalations and execution of partner plans 

• Develop initiatives to streamline Netflix’s programmatic advertising workflows, leveraging operational health metrics to enhance speed-to-spend via DSP partners 

• Drive clarity on operating model to support the deployment of new transaction models and buy-types, features, and pushing always-on deals through CTV marketplaces

• Share operational best practices globally for maximum efficiency and impact 

• Spearhead the deployment and enablement of CTV Marketplaces within DSPs by coordinating cross-functional launch deliverables and streamlining activation processes to ensure operational efficiency for programmatic operations teams 

Basic Qualifications

• 8+ years of digital advertising and client facing roles; business development, sales/account management, or partner management experience, with a track record of managing and growing complex business relationships at global scale.

• Deep understanding of ad tech and programmatic advertising, industry trends, emerging technologies, and changes in the programmatic landscape. 

• Experience analyzing data and developing best practices to assess partner performance.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.